Commentary: How to build customer demand counter-intuitively

By limiting capacity, while maintaining good quality and service, operators can assure that demand remains high.

Study: QSR lighting, music affect diner satisfaction

August 31, 2012

A new study published by Cornell University's Brian Wansink and Dr. Koert Van Ittersum examines the effects QSR atmospheres – particularly lighting and…

Sarku Japan system expands in New York City market

August 24, 2012

Sarku Japan continues the northeast expansion of its franchise program with the opening of six new Teriyaki and Sushi Express stores in the New York…

Popeyes sales growth outpacing QSR category by 3 percent

by Alicia Kelso — Editor, QSRWeb.com

Company expects approximately one-third of its domestic system to be reimaged by the end of the year.

Shoney's unveils new on-the-go concept

August 15, 2012

Shoney's new concept – Shoney's On The Go – hosted a Grand Opening celebration today in Houston.

QSRs upgrading to keep pace with fast casual growth

by Alicia Kelso — Editor, QSRWeb.com

Segment lines blurring as QSRs remodel and fast casuals add drive-thrus.

Dunkin' Donuts growing in Nevada, Kansas, Texas

August 14, 2012

Dunkin' Donuts has announced that the company is recruiting franchisees for the markets of Reno, Nevada, Wichita and Topeka, Kan, as well as portions…

Redecorating with loss prevention

A good loss prevention program starts with an assessment of the current processes in operation.

Tim Hortons jumps into single-serve coffee market

by Alicia Kelso — Editor, QSRWeb.com

WiFi access, digital menu boards, double drive-thrus all part of current strategy.

Jack in the Box customer experience initiatives paying off

by Alicia Kelso — Editor, QSRWeb.com

Company signs agreement to outsource distribution business.

Wendy's to increase focus on Hispanic market, morning daypart

by Alicia Kelso — Editor, QSRWeb.com

Company experiences second quarter same-store sales increase of 3.2 percent.

Hot Dog on a Stick testing new store model, breakfast

by Alicia Kelso — Editor, QSRWeb.com

Sixty-six-year-old concept experiments with drive-thru, domestic franchising.

McDonald's Olympic venue traffic doubling projections

August 6, 2012

McDonald's has announced that its flagship restaurant in Olympic Park in London is serving record-breaking crowds. Also, the chain's four restaurants built…

Menu, marketing overhauls boost Burger King profits

by Alicia Kelso — Editor, QSRWeb.com

Second quarter yields positive sales, international momentum.

Taco Bell's green prototype unit to open in W. Va.

July 27, 2012

A new Taco Bell restaurant in Kenova, W. Va., features numerous green elements including LED lamps, a recirculating waterfall in the drive-thru and insulating…

McDonald's focusing on value in slowing global economy

by Alicia Kelso — Editor, QSRWeb.com

Breakfast and beverage platforms continue to gain momentum.

Wendy's franchisee on track for 150 restaurant growth plan

July 20, 2012

Michigan-based Meritage Hospitality Group Inc., a Wendy's franchise operator, has reported a 3.9 percent sales increase for its second quarter.

Culver's franchisee enjoying benefits of digital menu boards

by Alicia Kelso — Editor, QSRWeb.com

Package includes new 'specials of the day' board and video loop.

Arby's announces major franchise deal

July 11, 2012

Arby's Restaurant Group Inc. has announced the sale of 51 company-owned locations and extensive development rights for Dallas/Fort Worth to Guillermo…

Crime prevention – The power of a flower

Crime Prevention through Environmental Design relies on the ability to deter criminal acts.