Taco Bell COO on navigating change: 'It's actually getting … more fun'

by S.A. Whitehead — Food Editor, Net World Media Group

Change is something every restaurateur has gotten a dose of this year, and Taco Bell Global COO Mike Grams said the brand is winning the adaptability game.

Sonic 'booms' into future with 'oasis' in QSR design desert

by S.A. Whitehead — Food Editor, Net World Media Group

Shortly after Inspire Brands acquired Sonic Drive-in about 1 1/2 years ago, it began reimagining the brand for the future. That new look has taken shape in a…

Fast food drive-thrus: Plan for it now or pay for it later

by S.A. Whitehead — Food Editor, Net World Media Group

If you're building or renovating a QSR now or in the near future, industry experts increasingly recommend that you find a site and the dollars to include a…

From eating pods to touchless everything: Where COVID-19-era QSR design is headed

by S.A. Whitehead — Food Editor, Net World Media Group

From the introduction of novel ideas like eating "pods," to the use of things like German Burger King's tongue-in-cheek social distancing crown, the places we…

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

Moving from pizza to pistachio doughnuts: Chicago restaurateur says it's a natural

by S.A. Whitehead — Food Editor, Net World Media Group

Ask a pizzaiolo the key to mastering the pie and you'll likely hear it's the dough. Chicago restaurateur Rich Labriola won't argue that point. In fact, he's so…

Firehouse Subs CEO on surging sandwich sector quality + pleasant surprises

by S.A. Whitehead — Food Editor, Net World Media Group

Sometimes — when the restaurant gods are smiling on a brand — a new store prototype not only delivers on its objectives, but produces a whole new benefit or…

Roy Rogers partners with Singer EVI for expansion-oriented kitchen improvements

December 5, 2019

Western-themed QSR, Roy Rogers Restaurants, has inked a partnership deal with Singer EVI to provide equipment fulfillment and kitchen design support for…

A&W opens new national learning center in Bluegrass State

November 26, 2019

This month, A&W is opening a new national learning center and prototype restaurant in Richmond, Kentucky, about 30 minutes east of its corporate…

White Castle will open 1st Florida store since 1960s

November 26, 2019

Eighteen months. That's how long White Castle said it will be before the privately owned chain opens its first Florida location since its Miami "Castle" closed…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

Togo's 2020 transformation: 'It's not just new paint'

by S.A. Whitehead — Food Editor, Net World Media Group

Ask anyone who's made a deli sandwich, they'll tell you, making these mouthwatering monstrosities is both time and labor-intensive. But 48-year-old Togo's has…

Nathan's Famous signs 2 agencies to help build bigger hot dog empire

November 13, 2019

Nathan's Famous, Inc., is prime for franchise growth and has enlisted two agencies to help it attract first-rate franchises. Goji Creative and Trevelino/Keller…

Church's, Roy Rogers unveil new looks in Texas, Maryland

September 26, 2019

Everything old is new again at several QSR brands this week, beginning with Church's Chicken, which announced grand re-openings of two of its Odessa, Texas…

Church's reopens Roma, Texas, store with new look

August 21, 2019

Church's Chicken is reopening ts Roma, Texas, location Saturday with the brand's new design, which includes new colors, seating, exterior design and lighting…

Half of US Subways to get new look by next year

July 11, 2019

Subway said today it intends to remodel some 10,500 U.S. Subway restaurants by the end of 2020, roughly half its presence nationwide. The company said in a…

Taco Bell opens 1st freestanding cantina to 'wave reviews,' dude!

July 9, 2019

Taco Bell said it's going full-steam ahead with its cantina concept restaurants, with plans to open the alcohol-serving renditions of the brand in Boston, Fort…

It's all in the image: Pump up the power of QSR social media pictures

by Ashley Davidson — Senior Director, Media & Industry Relations, Fish Consulting

If a picture is worth a thousand words, what are the images your QSR uses on social media saying? These five social media image pointers are a great place to…

Surging off-premise orders call for more flexible restaurant planning

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

An increase in off-premise orders is reducing the footprint for some restaurants, resulting in smaller dining areas. That makes flexibility now 'king' for…

Restaurant designer to QSR brands: Will you let tech build or block customer connection?

by S.A. Whitehead — Food Editor, Net World Media Group

Does your QSR's accommodation for, and use of restaurant tech impinge or improve upon your customer experience? A noted restaurant designer told a crowd at the…