McDonald's new Chicago HQ: Green roof, 'Work Cafe,' department 'neighborhoods,'

McDonald's corporate HQ blows back into the Windy City with a whole new look and feel that is definitely not your "father's McDonald's HQ."

Design partnership delivers BOGO: Restaurant kiosk edition

June 1, 2018

The infinite appeal of two-for-one offerings is part of the idea behind a new kiosk creation from the Vollrath Company and Christensen Consultants that allows…

Apex, Little Caesars develop self-service pick-up station

May 24, 2018

Apex Hot-Holding Device, a heated order pick-up station using self-serve automation technology, is now available to help restaurant employees focus on order…

Western New York McDonald's owner: Kiosks will not cause lost jobs

May 14, 2018

The new self-serve kiosks at the McDonald's restaurant in West Seneca, New York, will not be killing any jobs, and in fact, will be adding jobs, the…

Taco Bell digital guru to keynote ICX Summit on chain's 1-question digital strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

QSR operators: Are you getting a good deal on your financing?

Leasing and financing are critical tools for QSR brands as they open locations, expand existing ones or even refresh equipment for new menu items or better…

ZIVELO Virtual Banking Expert Kiosks are Designed to Connect Your Customers with Expert-Level Services Regardless of Location

ZIVELO designs, manufactures and supplies Virtual Banking Expert kiosks to some of the largest banking and financial institutions in the country.

ZIVELO receives Growth Partner of the Year award from Honeywell

During the Honeywell Grow 2018 Partner Conference last week in Dallas, ZIVELO was presented with the Growth Partner of the Year, Gold award.

Jack in the Box considers kiosks as minimum wage rates grow

January 10, 2018

Following in the footsteps of plans by Wendy's and McDonald's plans for kiosk installation at some restaurants, Jack in the Box CEO Leanard Comma said that his…

SlabbKiosks provides kiosk solutions to a budding industry

SlabbKiosks will be showcasing their payment and cash management solutions at this year’s Marijuana Business Conference. Look for them at booth # 3540 on the…

Is all that convenience crushing your customer experience?

by Steven Starr — President, starrdesign

Just like diners, restaurateurs and all humans are social creatures, with strong inborn biological and neurological needs to interact. In fact, "Braving the…

Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

Using a kiosk, McDonald’s customer removes all ingredients and gets charged for empty bag

August 24, 2017

A U.K. McDonald’s customer found an interesting twist to the self-order kiosks that the company may not have intended, according to Fox News.

MobileBytes intros self-order kiosk app for restaurants

August 24, 2017

MobileBytes, a provider of point of sale software for iPads, has introduced a self-order kiosk app that can be loaded onto stationary iPads in restaurants…

Kiosks killing restaurant jobs? Don’t let the doomsayers distract you

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In time, the consumer media will get tired of pursuing a story that isn’t a story. The real challenge facing the restaurant industry is finding enough workers…

Fact checking website disputes claim that Wendy’s replaced workers with kiosks

July 26, 2017

Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy's replaced 6,000 workers with kiosks is false. The claim was posted on…

Are kiosks the next step for restaurant-based digital signage?

by Jeff Hastings — CEO, BrightSign

There's a lot of buzz surrounding the rise of self-order kiosks in dining establishments, especially quick-serve restaurants. As digital menu boards approach…

Subway's new stores get 'fresh' with diners

by S.A. Whitehead — Food Editor, Net World Media Group

Though so-called "brand refreshes" happen all the time among QSR chains, few concepts have taken the term, "refresh" as literally as Subway with its new…

McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

Subway adds touchscreen kiosks and mobile app to improve sales

June 16, 2017

Subway is introducing touchscreen ordering kiosks and a new mobile app in an effort to catch up with competitors like Panera Bread that have credited…