Back Yard Burgers adds Qu POS

August 8, 2019

Nashville-based QSR, Back Yard Burgers, is replacing its legacy POS in four states with Qu's open, API-first POS system to enhance the burger chain's order…

Clicking with Customers: Exceeding Expectations Through Better Digital Experiences

It’s not enough for a restaurant to add technology solutions such as online ordering and self-service kiosks. Those solutions must work together to create a…

QSR kiosk use increasing across age groups, brands, Tillster study says

July 16, 2019

QSR kiosk ordering use is increasing, according to digital ordering provider, Tillster, which just released its 2019 Self-Service Kiosk Index, showing what it…

Creepy vs. OK: Is there a disconnect on restaurant tech between brands, customers?

by S.A. Whitehead — Food Editor, Net World Media Group

Ever heard the term, "creepy tech"? If you lead a brand with even passing participation in restaurant tech, you probably should have, at least according to…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

Taco Bell kiosk rollout takes top honors at annual ICX Summit in Dallas

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Association honored Taco Bell’s All-Access Self-Order Kiosks by Elo Tuesday during the Elevate Awards Presentation.

Elo releases touchscreen stand for tight restaurant spaces

May 30, 2019

Room is tight in most restaurant environments, and that holds doubly true for limited-service brands, which is why Elo has created Slim Self-Service Stands to…

ZIVELO Strengthens Its Full-Service Turn-Key Kiosk Solutions with Industry Collaboration

World-class kiosk manufacturer ZIVELO (best known for providing kiosks to the largest fast-food chains across North America) joins the Dell Technologies OEM to…

ZIVELO & Freedompay Partner to Offer Fully Integrated Kiosk Solutions

World-class kiosk manufacturer ZIVELO (best known for successfully deploying tens of thousands of kiosks to some of the largest retail and fast-food chains…

McDonald's Australia free burger kiosk hack up to 1.6M+ views

April 9, 2019

A viral video of two customers hacking a kiosk at an Australian McDonald's is making the rounds via YouTube. The 2-minute video, which was uploaded this…

Restaurant tech experts: Tech is pushing QSRs 'away from counter,' toward collaboration

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant tech experts at Omnivore, Rosnet, Givex and Kallpod tell QSR leaders what to watch when it comes to technology investment.

Burger King deploys dozen Greek kiosks

February 25, 2019

KFC to deploy 5,000 kiosks by 2020

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

KFC will become the next major restaurant chain to get on the kiosk bandwagon.

If your QSR ever considered kiosks, or maybe especially if it didn’t, read on

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant at this year's National Retail Federation Big Show earlier this month. The options ran the gamut in this realm, from AI and…

Top tech execs say voice, near-me searches will soar in 2019

by Cherryh Cansler — Editor, FastCasual.com

This year's top restaurant tech trends are all about meeting the customer at the time and the place of his or her choice. Restaurant brands that point their…

QSR's face recognition kiosks complete 10-second orders

December 20, 2018

Burger Fi, a QSR that has installed touchscreen ordering kiosks with facial recognition capabilities at 22 of its 108 locations, has found that facial…

QSR Taco Bell goes 'big time' in Big Apple with local brew, 3 cantinas

December 19, 2018

Taco Bell said that by the end of this year it will have three of its Cantina restaurants up and running in Manhattan, including locations at the recently…

Auntie Anne's president on 'twisting' with the turns in QSR snack trade

by S.A. Whitehead — Food Editor, Net World Media Group

Host and QSRweb Editor Shelly Whitehead talks with Kiosk Marketplace Editor Elliot Maras about the industry fallout after the McDonald's contaminated kiosk…

Keeping screens clean of pathogens unseen: A challenge for self-service age

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Bacteria found on McDonald's U.K. touchscreens have raised concerns about kiosk sanitation, presenting what many consider to be the first public health issue…