Thanx partners with Bite to enhance QSR, fast casual restaurant experience

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…

Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

Best-of-Breed Tech Approach Unlocks Innovation Possibilities

As technology further solidifies its role in restaurant and retail operations, these industries are faced with a fundamental question on how to best proceed…

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Survey: QSRs, fast casuals expand digital ordering in 2024

March 6, 2024

QSR and fast casual restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps and voice AI on the phone and in the…

Dunkin’ kiosks on hold at Binghamton University

February 29, 2024

A plan to install Dunkin' self-service kiosks at the brand's store on the Binghamton University campus is on hold due to shipping delays, according to a Pipe…

Self-Service Kiosks: Business Benefits and Uses

Self service kiosks are becoming vital parts of many businesses. But what is a self service kiosk and why is it so important to think about?

The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

Ventus Expands Managed Services to European Market

Ventus Expands Managed Services to European Market Ventus, A Digi Company, is venturing into completely new territory with the launch of our Managed…

Experts make predictions for restaurant operations in 2024

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant brands and industry experts weigh in on trends expected for the new year.

Burger King to expand kiosks due to increasing customer use

November 8, 2023

Burger King plans to expand its self-order kiosks, Josh Kobza, CEO of Restaurant Brands International, Burger King's owner, told investors Friday, according to…

How restaurants can attract, retain top talent in a tight job market

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hiring and retention are still issues in the industry, but things are looking up. One expert offers insight and tips on the restaurant hiring landscape.

The Next Step in Personalizing Self-Service Interactions

Although self-service technology provides convenience and efficiency, it can also feel impersonal and frustrating if the system is not tailored towards an…

Star Micronics America debuts printer shelf attachment

April 3, 2023

Star Micronics has released its all-steel mUnite printer shelf attachment for tablet stand and mounts, describing it as an affordable and flexible option for…

Star Micronics Unveils All-Steel mUnite Printer Shelf for Tablet Stands and Mounts

Designed for select tablet display stands and pole mounts, the recently launched mUnite Printer Shelf attachment offers an affordable and flexible solution for…

Star Micronics Releases Universal Mini mEnclosure, a Future-Proof Tablet Enclosure

The newly released tablet enclosure offers the same functionality as the original Universal mEnclosure, with the added benefit of being specifically designed…

Hughes Receives 2023 Customer Value Leadership Award by Frost & Sullivan

Award Identifies Hughes as best in class in the North American Digital Signage Industry.

China based Telpo teams with McDonald’s on order kiosk

March 28, 2023

Telpo, a Guangdong, China-based terminal solutions manufacturer, has teamed with McDonald's Corp. to provide a customized, 27-inch self-service ordering kiosk…

6 benefits of self-service QSR technology

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

SoundHound develops voice-based ordering

February 17, 2023

SoundHound has entered the digital menu game with its voice-ordering technology harnessing AI to allow customers to make and edit drive-through orders without…

Kung Fu Tea Case Study

Learn how Kung Fu Tea, with Revel Systems, placed technology—and quality ingredients—at the center of their operations and enabled the quick-service beverage…

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