Revolutionizing Kiosk Maintenance: Setting the Standard for Being Successful in the Kiosk Industry!

Discover market disrupting leadership driving the kiosk service and support industry, equip your business with the critical armor for service success, and…

Nanonation, Factor4 link loyalty programs to ordering kiosks

February 11, 2025

Nanonation and Factor4 have formed a strategic partnership that integrates Factor4's loyalty program platform with Nanonation's ordering kiosk solution for…

5 signs your restaurants should add kiosks

by Jared Castronova — Head of Marketing Communications, Checkmate

Is your restaurant ready for kiosks? Let's explore key signs your business could benefit from self-service ordering, from long wait times and accuracy issues…

Nigerian tech company redefines QSR in Africa with solar-powered kiosks

January 8, 2025

iCart Africa, a subsidiary of the Dalsman Group, is stramlining the quick-service restaurant industry in Africa with its solar-powered mobile kiosks, according…

Bojangles, Grubbrr execs talk kiosk partnership

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief of…

Pizza Hut pilots restaurant design in Texas

December 3, 2024

Pizza Hut has introduced its most innovative restaurant design concept to date in Plano Texas. The restaurant offers an elevated, modern, more connected…

Bojangles leverages kiosks to navigate labor shortages, boost sales

by Mandy Wolf Detwiler — Editor, Connect Media

Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…

Star Micronics Unveils the SK5-31 Thermal Kiosk Printer: Adaptable & Feature-Rich

The SK5-31 kiosk printer redefines speed and efficiency with a multitude of features found nowhere else in the industry.

McDonald's Korea teaches seniors how to use self-service kiosks

June 25, 2024

McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using…

PDQ selects Grubbrr to enhance guest experience with self-ordering kiosks

June 20, 2024

PDQ Chicken, a fast-casual chain known for its fresh chicken tenders, has partnered with Grubbrr, a provider of self-ordering technology, to equip all their…

Thanx partners with Bite to enhance QSR, fast casual restaurant experience

June 18, 2024

Thanx, a guest engagement and retention platform for restaurants, is partnering with Bite, a provider of intelligent kiosk solutions for fast-casual and QSR…

Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

Survey: QSRs, fast casuals expand digital ordering in 2024

March 6, 2024

QSR and fast casual restaurant guests can expect to see more kiosks in stores this year, as well as new mobile apps and voice AI on the phone and in the…

Dunkin’ kiosks on hold at Binghamton University

February 29, 2024

A plan to install Dunkin' self-service kiosks at the brand's store on the Binghamton University campus is on hold due to shipping delays, according to a Pipe…

Self-Service Kiosks: Business Benefits and Uses

Self service kiosks are becoming vital parts of many businesses. But what is a self service kiosk and why is it so important to think about?

The Tangible Returns of Exceptional Customer Service

Exceptional customer service delivers tangible returns by preventing profit-draining issues before they start. Personalized solutions focused on your success…

Ventus Expands Managed Services to European Market

Ventus Expands Managed Services to European Market Ventus, A Digi Company, is venturing into completely new territory with the launch of our Managed…

Experts make predictions for restaurant operations in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant brands and industry experts weigh in on trends expected for the new year.

Burger King to expand kiosks due to increasing customer use

November 8, 2023

Burger King plans to expand its self-order kiosks, Josh Kobza, CEO of Restaurant Brands International, Burger King's owner, told investors Friday, according to…

How restaurants can attract, retain top talent in a tight job market

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention are still issues in the industry, but things are looking up. One expert offers insight and tips on the restaurant hiring landscape.