Free webinar on employee training available for download

September 9, 2013

Training teams is an essential part of any restaurant's operations, but how that training is accomplished is changing in positive ways that help learners be…

Sonic hosts crewmember competition as part of service training

September 5, 2013

After nine months of competition, 12 Sonic Drive-In crews are advancing to the final round of the 20th annual Dr Pepper Sonic Games. The last challenge will be…

National Food Safety Month campaign kicks off

September 4, 2013

The National Restaurant Association is hosting its annual National Food Safety Month throughout September. This year's campaign spotlights the increasing…

Restaurant industry organizations respond to widespread strikes

by Alicia Kelso — Editor, QSRWeb.com

One analyst said wage increases would add to food costs, which would then affect restaurant visits.

Quick-service wage protests snowball nationwide

by Alicia Kelso — Editor, QSRWeb.com

A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.

Commentary: What operators can expect from planned QSR strikes

Employment attorneys suggest that operators be professional and courteous to employees who strike; most, if not all, of them will come back to work and if…

Starbucks not cutting health insurance, hours for Obamacare

August 27, 2013

Starbucks CEO Howard Schultz told Reuters Monday that the company will not cut health insurance benefits or reduce employee hours to prepare for costs…

Former president: McDonald's didn't create wage discrepancies

August 26, 2013

Less than a week before a planned nationwide quick-service restaurant employee strike, former McDonald's president, U.S., Ed Rensi appeared on a handful of…

Top CEOs join Fast Casual Exec Summit's experts panel

Attendees will have the opportunity to grill industry leaders on what it takes to run a successful fast casual restaurant.

Arby's focus turns to operational efficiencies

by Alicia Kelso — Editor, QSRWeb.com

The company's SVP of Operations said value is on trend and Arby's will embrace this with a new Snack and Save Menu rolling out in the fall.

Bringing the thunder to customer service

by Alicia Kelso — Editor, QSRWeb.com

Speaker points to Chick-fil-A's culture and training as a case study on how to differentiate from other brands.

QSR employees call for national day of strikes over wages

August 19, 2013

The minimum-wage protests that have been bubbling under the surface throughout the quick-service restaurant industry for nearly a year now may soon come to a…

Registration open for free webinar: Training 2.0 - When Learning Goes Social

August 16, 2013

Training teams is an essential part of any restaurant's operations, but how that training is accomplished is changing in positive ways that help learners be…

Report: Restaurant salaries, benefits looking brighter

August 16, 2013

People Report has released the 2013 Corporate Compensation and Benefits Survey, which answered these questions: Are restaurant employees' compensation and…

What the restaurant industry can learn from retail experts

by Alicia Kelso — Editor, QSRWeb.com

Hiring the right people and training those people are keys to an increasingly customer-centric environment.

Proven streamlines hiring with new employer app

August 8, 2013

Proven, a mobile employment app, has launched its new Employer App, a mobile job-listing solution that creates a more efficient hiring process, according to a…

MenuTrinfo offering gluten-free training at foodservice expo

August 8, 2013

MenuTrinfo, a provider of nutritional analysis and allergen identification for foodservice operators, will be the official provider of allergy and gluten-free…

Snagajob report shows 114 percent jump in mobile job searches

August 7, 2013

Snagajob released its quarterly report of job seeker activity based on data captured from its website. The report notes that adults under 25 are more active in…

Bojangles' awards $10K in academic scholarships

August 7, 2013

Bojangles' has named 10 recipients of its 2013 Bojangles' Scholarship Award, created in memory of the company's co-founder, Jack Fulk. The $1,000 scholarships…

Roundtable weighs in on restaurant ownership trends

by Alicia Kelso — Editor, QSRWeb.com

To find the right employees, restaurants should conduct three interviews by three different people and present a different set of questions from each.