Employee training module utilizes tablets, apps, social media

December 4, 2013

Uptown Network announced its new training capability for the hospitality industry that the company said can reduce training expenses by more than 80 percent.

WyckWyre intros new online dashboard for hospitality hiring

December 3, 2013

WyckWyre, a food and hospitality-specific online hiring system, announced the release of its new V3 system, a platform that the company said gives clients a…

Restaurant employee strikes expected in 100 cities this week

December 2, 2013

A year after Fast Food Forward held its first employee strike, workers in 100 cities are planning to walk off their jobs Dec. 5. The initial strike took place…

Pennsylvania joins NRA Education Foundation ProStart program

November 22, 2013

The National Restaurant Association Educational Foundation announced that Pennsylvania has joined ProStart, a two-year program that provides high school…

People Report announces plans for workforce diversity study

November 22, 2013

People Report, providers of service-sector human capital and workforce analytics, has partnered with the Multicultural Foodservice and Hospitality Alliance to…

Tim Hortons' employees compete for speed, accuracy, friendliness

November 22, 2013

Tim Hortons hones its employees' speed, order accuracy and friendliness skills through its annual Tim Cup challenge. During the recently held competition…

Subway launches second business simulation game

November 21, 2013

The Subway restaurant chain and Young & Successful Media, owners of the YSN network, have launched the second Subway Global Challenge, a business…

Hands-on management needed as hourly workforce ages

by Alicia Kelso — Editor, QSRWeb.com

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

Popeyes' president: The most successful brands focus on people development

by Alicia Kelso — Editor, QSRWeb.com

No matter how good a product tastes, if you don't have a good operations process, it's not going to work, exec says.

President Obama reportedly supports $10.10 minimum wage

November 11, 2013

Reports surfaced last week that President Obama supports an increase in the federal minimum wage to $10.10 an hour, from the current $7.25 an hour. This…

11 essential components of a social media strategy

Completely integrate social media into your company's crisis management plan.

GraZie Mobile adds restaurant veteran to advisory board

November 4, 2013

Seattle-based graZie Mobile, providers of digital marketing solutions for restaurants, has added restaurant industry veteran Jeff Chandler to its advisory…

Report shows increase in hourly job hunters

November 1, 2013

Hourly job seekers are back on the hunt. According to a new Q3 report from Snagajob, there was a 4 percent increase in the number of job seekers who…

Whataburger named a top workplace in San Antonio

October 29, 2013

Whataburger Restaurants LLC has been selected as a San Antonio Express-News Top Workplace for 2013. The company was nominated by its employees and assessed in…

Revention ranked among best places to work in Houston

October 24, 2013

Revention Inc. has been chosen as one of Houston Business Journal's Best Places to Work.

Restaurants expected to post 3.2% job growth in 2013

October 23, 2013

The restaurant industry is expected to finish 2013 with a job growth rate of 3.2 percent. This is according to new analysis from the National Restaurant…

CEO Roundtable: The success of your brand depends on your people

Oversaturation of concepts poses a threat from real estate to market share. 

A&W Canada adds mobile app, kiosk for real-time customer feedback

October 22, 2013

A&W Food Services of Canada Inc. has added the Loop Mobile Customer Engagement solution by Benbria to monitor real-time, location-based guest feedback.

7 ways to improve employee work ethic

Eric Chester delivered a keynote on reviving work ethic at this year's Fast Casual Executive Summit.

MenuTrinfo partners with Food Services of America for allergy training

October 10, 2013

MenuTrinfo has announced a new partnership with Food Services of America, a broadline foodservice distributor.