CFOs, chain restaurants council caution against minimum wage hike

March 14, 2014

The divide over the minimum wage seems to be growing deeper, with employees staging strikes across the country in favor of an increase, and U.S. CFOs…

Wave of class action suits brought against McDonald's for wage theft

by Alicia Kelso — Editor, QSRWeb.com

One of the most egregious accusations involves software monitoring of labor costs in real-time.

Hospitality job openings reach a 6-year high

March 12, 2014

New figures from the Bureau of Labor Statistics' JOLTS program show that job openings in the restaurants-and-accommodations sector reached a 6-year high in…

Staffing agency realigns services to cater to restaurants

March 11, 2014

Patrice & Associates announced today a new initiative to better align its management staffing services with the restaurant industry. The new program aims…

Restaurant industry adds net 21K jobs in February

March 10, 2014

The Bureau of Labor Statistics reported last week that the U.S. economy added a net 175,000 jobs in February, up from 84,000 in December and 129,000 in January.

How to protect your restaurant from online attacks

by Alicia Kelso — Editor, QSRWeb.com

Develop a 'neutralizer' mechanism that allows you to not take negative comments or reviews personally.

McDonald's admits potentially adverse effects from wage strikes

March 6, 2014

Growing, organized strikes protesting low wages and put together by a coalition of quick-service employees have gotten the attention of McDonald's.

Employee training goes mobile

March 6, 2014

Training restaurant employees on their phones is a possibility now that Schoox, a social eLearning training platform designed by Red Book Connect, has its own…

Cinnabon's Kat Cole headlining Snagajob's hiring event

March 5, 2014

Snagajob's fifth annual Hire Minds Summit, May 4-6 at the Wyndham, Va., Crossings Hotel & Conference Center in Richmond, Va., will feature Cinnabon…

New interactive 'Foodamental Studio' planned for NRA Show

March 4, 2014

Attendees at this year's 2014 National Restaurant Association Restaurant, Hotel-Motel Show will have an opportunity to explore culinary trends hands-on at the…

Culver's CEO supports tiered wages based on age

February 27, 2014

As the QSR minimum wage debate continues, Craig Culver, co-founder and CEO of Culver's, has suggested a bit of a compromise. He told Wisconsin Public Radio…

Restaurant CEOs: You must spend more to make more

by Cherryh Cansler — Editor, FastCasual.com

The first three months in business can determine the next three years of sales; training is critical.

NRA announces chef lineup for World Culinary Showcase

February 21, 2014

World-class celebrity chefs will dish out tips and showcase their talents at the World Culinary Showcase at this year's 2014 National Restaurant Association…

Wisconsin restaurant wins Culver's team award

February 20, 2014

The Culver's restaurant in Darboy, Wis., is the winner of the 2013 Culver's Crew Challenge. According to a news release, the challenge was designed to "reward…

Five ways to get the best out of Generation Y employees

Like the Baby Boomers before them, Gen Y employees will reshape the working world.

Getting customers to fall in love with your business

February 14, 2014

In celebration of Valentine's Day, Cintas Corporation, has compiled a list of the top techniques to make your customers love your business.

Burger King on solid ground after slowing pace of product launches

by Alicia Kelso — Editor, QSRWeb.com

The company is on track to have 40 percent of its restaurants in the modern image by the end of 2015.

Red Book Connect launches restaurant management mobile app

February 11, 2014

Fatburger is one restaurant chain that has already implemented Red Book Connect's new mobile app, Digital Red Book, to help managers communicate with…

Webinar to explore hiring, employee theft

February 11, 2014

On Thursday, Feb. 20 at 2 p.m. ET, Retail Customer Experience will host a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft…

Restaurateur: Valued associates will take care of the customer

by Alicia Kelso — Editor, QSRWeb.com

Cameron Mitchell says the answer to any question is always 'yes.'