KFC franchisee settles religious discrimination suit

December 24, 2013

A KFC franchisee in Laurinburg, N.C., will pay $40,000 to settle a religious discrimination lawsuit that was filed by the U.S. Equal Employment Opportunity…

Union leaders urge dialogue over Sysco, US Foods merger

December 17, 2013

James P. Hoffa, general president of union organization International Brotherhood of Teamsters, has issued a statement regarding last week's announcement of…

NRA's SafeServ program helping Illinois operators navigate regulation changes

December 12, 2013

The National Restaurant Association and the Illinois Restaurant Association have joined together to educate foodservice operators throughout Illinois regarding…

Chick-fil-A on 'Best Companies to Work For' list

December 12, 2013

Not having to work Sundays has its benefits, according to Glassdoor, which just released its 6th annual employee survey of the 50 best places to work. Landing…

QSR's social media hits and misses in 2013

by Alicia Kelso — Editor, QSRWeb.com

Brands are tapping into newer social channels, while some employees still don't grasp the consequences of sharing.

Congressional Dems, President call for higher wages as QSR strikes grow

December 5, 2013

Quick-service employees in more than 100 cities across the country have walked off their jobs today, as part of a protest that began before sunrise at many…

Auntie Anne's hosts entrepreneurial forum for teens

December 5, 2013

Auntie Anne's has teamed up with The First Tee, an international youth development organization, to host a Leaders & Entrepreneurs Forum focusing on the…

Employee training module utilizes tablets, apps, social media

December 4, 2013

Uptown Network announced its new training capability for the hospitality industry that the company said can reduce training expenses by more than 80 percent.

WyckWyre intros new online dashboard for hospitality hiring

December 3, 2013

WyckWyre, a food and hospitality-specific online hiring system, announced the release of its new V3 system, a platform that the company said gives clients a…

Restaurant employee strikes expected in 100 cities this week

December 2, 2013

A year after Fast Food Forward held its first employee strike, workers in 100 cities are planning to walk off their jobs Dec. 5. The initial strike took place…

Pennsylvania joins NRA Education Foundation ProStart program

November 22, 2013

The National Restaurant Association Educational Foundation announced that Pennsylvania has joined ProStart, a two-year program that provides high school…

People Report announces plans for workforce diversity study

November 22, 2013

People Report, providers of service-sector human capital and workforce analytics, has partnered with the Multicultural Foodservice and Hospitality Alliance to…

Tim Hortons' employees compete for speed, accuracy, friendliness

November 22, 2013

Tim Hortons hones its employees' speed, order accuracy and friendliness skills through its annual Tim Cup challenge. During the recently held competition…

Subway launches second business simulation game

November 21, 2013

The Subway restaurant chain and Young & Successful Media, owners of the YSN network, have launched the second Subway Global Challenge, a business…

Hands-on management needed as hourly workforce ages

by Alicia Kelso — Editor, QSRWeb.com

To attract the top talent, you need to show them the career path, responsibility and a quality of life.

Popeyes' president: The most successful brands focus on people development

by Alicia Kelso — Editor, QSRWeb.com

No matter how good a product tastes, if you don't have a good operations process, it's not going to work, exec says.

President Obama reportedly supports $10.10 minimum wage

November 11, 2013

Reports surfaced last week that President Obama supports an increase in the federal minimum wage to $10.10 an hour, from the current $7.25 an hour. This…

11 essential components of a social media strategy

Completely integrate social media into your company's crisis management plan.

GraZie Mobile adds restaurant veteran to advisory board

November 4, 2013

Seattle-based graZie Mobile, providers of digital marketing solutions for restaurants, has added restaurant industry veteran Jeff Chandler to its advisory…

Report shows increase in hourly job hunters

November 1, 2013

Hourly job seekers are back on the hunt. According to a new Q3 report from Snagajob, there was a 4 percent increase in the number of job seekers who…