Facial detection time clock app launched

April 23, 2014

Timesly has launched a facial detection time clock app for iPad, allowing employees to clock in or out of work by snapping their photo using Timesly's…

Restaurant Association releases customer service training video

April 23, 2014

The National Restaurant Association has released three new DVDs that offer best practices in dealing with harassment and discrimination, customer service…

WhenToManage software adds social networking app for restaurants

April 23, 2014

WhenToManage, a provider of cloud-based software for the restaurant industry, has introduced Flow, a social networking tool that allows employees to share…

McDonald's breakfast sales not impacted by new competition

by Alicia Kelso — Editor, QSRWeb.com

The company is undergoing a 're-set' to emphasize the importance of staffing and enhance the customer experience.

How mystery shoppers provide a 'micro view' of restaurant operations

by Alicia Kelso — Editor, QSRWeb.com

Customers can give sentiment, but they don't have the trained eye to provide that micro view that shoppers look for.

Coca-Cola donates $420K for NRAEF's student training programs

April 16, 2014

The National Restaurant Association Educational Foundation has received a $420,000 donation from The Coca-Cola Company to support NRAEF's various training…

McDonald's Canada goes on a hiring spree

April 10, 2014

McDonald's Canada and its franchisees are set to hire over 6,000 people on National Hiring Day today.

Dairy Queen joins employee incentive gift card program

April 10, 2014

SVM, a global provider of incentive and motivation solutions through the use of gift cards, prepaid cards, eGift and award codes, has added Dairy Queen to its…

Free webinar teaches restaurant operators how to cash in on tax credits

April 10, 2014

The free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," hosted this week by FastCasual.com and PeopleMatter…

Restaurant industry surpasses pre-recession employment peak

April 7, 2014

More than six years after the start of the Great Recession, the number of private sector jobs finally surpassed its pre-recession peak in March, according to…

McDonald's closes Crimea restaurants amidst Ukraine crisis

April 4, 2014

McDonald's has ceased operations of its three restaurants in Crimea amid the Russian conflict over the peninsula. According to Reuters, the QSR said it will…

Congress votes to bring 'full-time' definition back to 40 hours

by Alicia Kelso — Editor, QSRWeb.com

April 3, 2014

The U.S. House of Representatives voted today in favor of H.R. 2575, AKA the Save American Workers Act, which would bring the definition of a full-time…

Hourly wages for summer 2014 foodservice jobs expected to be $10.43

April 3, 2014

Snagajob has announced results from its 2014 Summer Hiring Survey of 250 employers responsible for hiring hourly employees in the retail, hospitality and…

WFF 2014: A view from the top

by Cherryh Cansler — Editor, FastCasual.com

Get a look at what happened at the 2014 WFF's Leadership Conference.

Fastcasual.com hosting webinar on tax credits for new hires

March 26, 2014

FastCasual.com is presenting a free webinar, "Cash in on Hiring Tax Credits: How to get $1,200 back for 1 out of every 5 new hires," along with PeopleMatter at…

Are your employees lying to you?

by Cherryh Cansler — Editor, FastCasual.com

Certain verbal cues and body language behaviors can give away liars.

WFF: How to win over your employees

by Cherryh Cansler — Editor, FastCasual.com

The best way to ensure buy-in from each employee is to communicate with each person based on their personality type.

Recruitment business, consulting firm partner to form one-stop shop for restaurant owners

March 20, 2014

Patrice & Associates, a recruiting partner in the restaurant industry, announced today its new partnership with consulting firm, One Management Solutions…

Website launched to solicit QSR employees' 'wage theft' stories

March 19, 2014

In light of the recent class action lawsuits brought against McDonald's for alleged wage theft, employees and allies in 33 cities staged a protest against the…

NY franchisees reach settlement in McDonald's wage theft suit

March 18, 2014

Less than a week after a handful of lawsuits were brought against McDonald's for wage theft accusations, New York state has reached a settlement with seven of…