Wisconsin restaurant wins Culver's team award

February 20, 2014

The Culver's restaurant in Darboy, Wis., is the winner of the 2013 Culver's Crew Challenge. According to a news release, the challenge was designed to "reward…

Five ways to get the best out of Generation Y employees

Like the Baby Boomers before them, Gen Y employees will reshape the working world.

Getting customers to fall in love with your business

February 14, 2014

In celebration of Valentine's Day, Cintas Corporation, has compiled a list of the top techniques to make your customers love your business.

Burger King on solid ground after slowing pace of product launches

by Alicia Kelso — Editor, QSRWeb.com

The company is on track to have 40 percent of its restaurants in the modern image by the end of 2015.

Red Book Connect launches restaurant management mobile app

February 11, 2014

Fatburger is one restaurant chain that has already implemented Red Book Connect's new mobile app, Digital Red Book, to help managers communicate with…

Webinar to explore hiring, employee theft

February 11, 2014

On Thursday, Feb. 20 at 2 p.m. ET, Retail Customer Experience will host a live webinar, "Worth the Risk? How Hiring Assessments Can Catch Rising Employee Theft…

Restaurateur: Valued associates will take care of the customer

by Alicia Kelso — Editor, QSRWeb.com

Cameron Mitchell says the answer to any question is always 'yes.'

NRA Educational Foundation's new video series showcases foodservice careers

February 7, 2014

The National Restaurant Association Educational Foundation has launched a new initiative, called Project Taste Test — Servin' Up Successful Careers, that…

Tips on preparing for a minimum wage increase

Make good hiring decisions; mistakes can be costly since training new employees is a considerable investment.

Taco John's launches national restaurant certification program

January 29, 2014

The Taco John's restaurant in Fergus Falls, Minn., is the first in the chain's system to become a nationally certified training restaurant.

President Obama asks businesses to 'give America a raise'

by Alicia Kelso — Editor, QSRWeb.com

The NRA claims a drastic increase in the minimum wage would limit opportunities for teens and entry-level workers.

KFC eliminates undisclosed number of corporate jobs

January 27, 2014

Louisville, Ky.-based KFC Corp. has cut an undisclosed number of positions due to reorganization efforts. According to Louisville Business First, the Yum!

McDonald's outlines adjustments to win back 'customer relevance'

Executives admit the pace of menu introductions overcomplicated restaurant operations last year.

Swipely's new release includes menu, service intelligence

by Alicia Kelso — Editor, QSRWeb.com

CEO says the system offers insight into what's most profitable or likely to drive repeat customers.

NRA: Embracing technology, menu trends key in 2014

by Cherryh Cansler — Editor, FastCasual.com

The industry will employ 13.5 million in 990,000 units, and restaurant job growth will outpace the overall job growth rate.

KFC wants consumers to 'rediscover the brand' via new marketing campaign

January 3, 2014

KFC has added a new version of its Boneless chicken using its signature Extra Crispy recipe. Extra Crispy Boneless will be available at KFC locations…

WyckWyre acquires online food safety training platform

January 3, 2014

WyckWyre Food & Hospitality Online Hiring Systems announced that it has acquired the online food safety training platform Keeping It Kleen.

Alabama KFC owner blames Obamacare for closure

January 2, 2014

A KFC restaurant in Chelsea, Ala., has served its last bucket of chicken, with the owner citing the Affordable Care Act as part of the reason for closing.

New Year brings minimum wage increases in handful of states

January 2, 2014

The New Year's holiday brought about an increase in the minimum wage in 13 states. With these increases, there are now 21 states that have minimum wages higher…

McDonald's shuts down employee website

December 26, 2013

McDonald's has shut down its internal employee resource website, according to CNN, which reported this morning that the site had featured a "tip" advising…