Minimum wage set to rise in 10 states in 2013

December 28, 2012

Although it's far short of the $15 hourly pay many employees in New York and other cities have been protesting for lately, the minimum wage will rise in 201…

Burger King franchisee settles racial discrimination suit

December 27, 2012

Fast Food Enterprises #3, a Burger King franchisee, has settled a federal lawsuit brought forth by a black customer who claimed a white employee in the…

Fiscal Cliff stagnation holding back pace of franchise growth

by Alicia Kelso — Editor, QSRWeb.com

According to a franchise business leader survey, 31 percent of franchisees and 20 percent of franchisors plan to cut jobs to get under the Affordable Care…

What to expect in the quick-service segment in 2013

by Alicia Kelso — Editor, QSRWeb.com

Mobile initiatives will pick up in the New Year, and so will competition from other segments.

Restaurant workers' wage protests spread to Chicago

by Alicia Kelso — Editor, QSRWeb.com

December 13, 2012

After hundreds of New York City quick-service workers walked out of their jobs two weeks ago in protest of low wages, a large crowd is expected to do the same…

Top 2012 (non-menu) stories for the QSR segment

by Alicia Kelso — Editor, QSRWeb.com

Intensified competition has been driven by comprehensive rebranding efforts.

Wendy's franchisee deploys WyckWyre hiring tool

December 11, 2012

WyckWyre, the applicant tracking system focused on the food and hospitality industry, and BF Companies, a 165-unit Wendy's franchisee, announced their…

Restaurant industry expected to outpace national job growth in 2013

December 10, 2012

While the operating environment will remain challenging, America's 980,000 restaurants are expected to post record sales and continue to be a leading job…

Franchisees mull hiring freezes if tax rates aren't extended

December 10, 2012

According to a new survey of franchisees and franchisors, franchise business growth could grind to a halt if the current tax rates aren't extended beyond their…

El Pollo Loco sued over wage dispute

December 10, 2012

On Nov. 21, a wage and hour class action lawsuit was filed by Los Angeles employment attorneys against El Pollo Loco Inc., alleging the company committed…

Fiesta Restaurant Group relocates headquarters to Texas

December 5, 2012

Fiesta Restaurant Group, parent company of Taco Cabana and Pollo Tropical restaurant brands, has relocated its headquarters from Miami to Addison, Texas, a…

Mrs. Fields Cookies plans new store design and branding

December 5, 2012

Mrs. Fields Cookies has announced plans to open its first flagship location in Broomfield, Colo., with construction slated to begin this month. Opening in…

NRA Educational Foundation awards $3MM in scholarships

December 3, 2012

The National Restaurant Association Educational Foundation (NRAEF) announced today it achieved several major milestones in 2012, including awarding $3 million…

New York's QSR employees return to work after wage protest

by Alicia Kelso — Editor, QSRWeb.com

'Fast Food Forward' movement is growing slowly through volunteer, social media efforts.

Sonic franchisee provides payroll cards to employees

November 30, 2012

TFG Card Solutions, a payroll card services provider, has partnered with The Wetsel Company, a Sonic Drive-In franchisee, to provide payroll cards to employees…

TCBY plans franchisee training center, smoothie launch

November 30, 2012

TCBY has announced plans to open a new flagship store in Broomfield, Colo., which will also serve as the company's training center for its domestic and…

Muslim group asks Subway to apologize for Louisiana incident

November 30, 2012

The Council on American-Islamic Relations (CAIR), the nation's largest Muslim civil liberties organization, is calling on the Subway restaurant chain to…

QSR workers strike in NYC, demand higher wages

November 29, 2012

New Yorkers will see workers on strike at some of the largest quick-service restaurant chains today, as hundreds of workers at dozens of McDonalds, Taco…

White Castle recognized for 'people practices'

November 21, 2012

For the fourth time in seven years, the People Report has awarded the Best People Practices Award to Columbus, Ohio-based White Castle. This award acknowledges…

KFC Costa Rica wins Yum! Brands' regional competition

November 20, 2012

A 5-person team representing KFC Costa Rica won Yum! Brands' annual competition in Latin America and the Caribbean called "Team Challenge."