How does a restaurant pop the question?

by Nate DaPore — President and CEO, PeopleMatter

Engaged employees can increase revenue per interaction, improve repeat business and ensure customer advocacy.

Nat'l Restaurant Association creates new Military Foundation

July 24, 2012

The National Restaurant Association (NRA) is enhancing efforts to build career opportunities and support for military personnel and veterans with the launch of…

Culver's awards nearly $300K in employee scholarships

July 20, 2012

Culver's VIP (Very Important Partners) Scholarship Program has awarded $295,000 to further the education of 246 team members nationwide in 2012.

Glass is half full hiring: it’s all about perspective

by Jason Hamilton — VP of Marketing, Snagajob

Giving an applicant's previous experience a lot of weight in hiring decisions may seem like the prudent approach, but when it comes to finding a right-fit…

5 ways multiple HR systems can hurt your brand

by Valerie Killifer — Editor, FastCasual.com

Webinar spotlights biggest obstacles, solutions to multiple-platform use.

The service sucked, but that new logo looks great

by Nate DaPore — President and CEO, PeopleMatter

A great marketing campaign is only part of the equation for a successful business.

Delphi Display Systems introduces new wireless headset system

July 10, 2012

Delphi Display Systems Inc. has announced the launch of its Insight Inform wireless drive-thru headset system, which is the latest component of Delphi's…

New Zealand KFCs rolling out kiosks

July 9, 2012

New Zealand KFC locations are deploying kiosks this year to speed up ordering, according to the Nzherald.com.

National Restaurant Association reports continued restaurant job growth

July 5, 2012

New analysis by the National Restaurant Association shows that the restaurant industry continues to serve as a leading creator of jobs, outpacing overall U.S.

Crime prevention – The power of a flower

Crime Prevention through Environmental Design relies on the ability to deter criminal acts.

Online job site studies staff ratings of QSR employers

July 3, 2012

By now, comments from the McDonald's employee who dished some company secrets (mostly positive) on Reddit have gone viral. Prior to this story making…

Restaurant industry reports continued positive sales

June 29, 2012

The outlook for the restaurant industry remained positive for the months ahead, as the National Restaurant Association's Restaurant Performance Index (RPI…

Yum! Restaurants International names new general manager of Brazil

June 29, 2012

Yum! Restaurants International has appointed Andréa Rolim to the position of general manager, Brazil, overseeing the operations, marketing, training and…

Google: I dislike my staff

by Nate DaPore — President and CEO, PeopleMatter

The second most likely reason your staff leaves is lack of respect or support from a supervisor.

Health Care Law upheld, restaurant industry players respond

June 28, 2012

The United States Supreme Court today upheld a majority of the provisions within the Patient Protection and Affordable Care Act (PPACA), with a 5-4 decision.

Yum! Brands' David Novak named CEO of the Year

June 27, 2012

Chief Executive magazine has named David Novak, CEO of Yum! Brands, as its "2012 CEO of the Year," an award nominated and selected by a group of his peers.

KFC Colonel's Scholars introduces employee scholarship

June 27, 2012

KFC has announced an employee scholarship program for 2012. For the first time, the KFC Foundation will award 300 $1,500 scholarships to current employees. The…

Customer service improvements lead to 8.5 percent sales gain at Captain D's

June 26, 2012

Captain D's rejuvenation efforts have continued through the second quarter of 2012. The 527-unit chain has reported an 8.5 percent same-store sales increase at…

Meal credits

by Rick Casmass — VP Marketing, Valiant

Many restaurant owners who offer free meals to their employees are unaware that they are entitled to a minimum wage meal credit for each employee.

Commentary: McDonald's Skinner retiring with strong legacy in place

by Alicia Kelso — Editor, QSRWeb.com

CEO's list of accomplishments includes reimaged restaurants, McCafé launch.