Business intelligence spurs 'future lab' innovation at McDonald's Corner Café

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

The latest data trends continue to show a consistent and predictable migration to, "better for you" healthier meal options. These trends are on McDonald's…

Innovations that will transform the future of email marketing

by Talha Manzoor — Brand Manager, Amaxza Digital

Email marketing is a tried and tested mode of marketing that has been here for more than two decades. It has been labeled as boring and a less responsive…

ICX Symposium: Intel talks the responsive revolution in retail

by Scott Slucher

The ICX Symposium in Atlanta later this month will feature a session featuring an Intel executive addressing the transformation of retail through responsive…

Supply chain: How Millennials have changed everything

by Vishy Visweswaran — Chief Technology Officer, SCA Technologies

Caught in a vise, squeezed from one side by cut-throat competition and rising consumer demands — particularly those of the millennial generation, and from the…

How to create gift cards, promos, badges inside your restaurant

Instead of paying a third-party company to create your restaurant’s gift cards, why not save money and have complete control by investing in an in-house card…

CONNECT: Why restaurants aren't deploying beacons

by Will Hernandez — Editor, NetWorld Media Group

A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit discussed beacon technology's role with restaurateurs and retailers today.

Mobile POS takes restaurant concepts offsite

by Darrel Suderman — President CEO, Food Technical Consulting

Tech savvy CEOs and executives consider mobile POS systems as mini Enterprise Resource Planning systems similar to systems that drive food and beverage…

5 reasons to personalize your restaurant website now

More and more big name restaurants and chains are creating one-to-one, unique website experiences for visitors to drive higher user engagement and customer…

How technology is solving headaches for menu labeling

by Betsy Craig — pres, menutrinfo.com

The technology that fuels digital menu boards and ordering kiosks within restaurant locations today is being used to maintain nutritional disclosures in real…

3 ways restaurants can use automation to drive business value

Exactly how is IT automation helping restaurants?

Extraordinary measures: The top four areas restaurants should measure for success

Today, forward-thinking restaurant operators are using modern video technology to measure virtually everything from shift readiness to inventory control.

8 things restaurants should do before building a website

Not sure where to begin? Here are eight things eateries should consider before starting the website building process.

Can you, and should you, accept Apple Pay?

Balancing the benefits and the costs of new or upgraded point of sale equipment are key considerations when deciding whether Apple Pay is a good move for your…

Startups prove the future of foodservice is bright

by Alicia Kelso — Editor, QSRWeb.com

A handful of businessmen and women have come up with new concepts specifically to solve restaurant operators' biggest problems.

Log onto the tech revolution or get left behind

by Ed Zimmerman — President, pizza.com

Restaurants are opting for fully integrated digital menus, which speed up service, educate customers easily and tap into inventory and POS systems.

What's in your kitchen?

by John Krebs — President, Axis Purchasing

Technology in food engineering and processing equipment coupled with better logistics has given companies the ability to specialize.

PCI 3.0 – A wake-up call for SAQ C merchants

by Brad Cyprus — Chief of Security and Compliance, Vendor Safe Technologies

It is our concern that merchants have not been properly educated about these changes, and it will be a rude awakening when they discover that they are required…

Here’s why the end is near for restaurant POS terminals

by Noah Glass — CEO, Olo

With the majority of consumers carrying web-enabled, location-aware devices and demanding self-service options, the days of POS terminals in restaurants may be…

McDonald’s automated cashier: Will it win with millennials?

by Jeff Fromm — Executive Vice President, Barkley

Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.

Will CIOs be the final victim after a breach?

Recently, with the need to focus on Big Data, compliance initiatives (such as PCI, HIPPA, or SOX), and data security, the CIO has been elevated in status.