What QSRs need to know about ultrafast electric vehicle charging

by Arcady Sosinov

Three chief benefits QSRs should be aware of if they decide to adopt electric vehicle charging are: ease and cost of deployment; revenue opportunities and…

Are digital menu boards right for your business?

by Elizabeth Riggio

In the past few years, digital menus have become more popular in restaurants and other businesses for their ease of use and dynamic nature.

White Castle, Brooklyn Dumpling Shop to discuss contactless service at one-day virtual event

Susan Carroll-Boser, vice president of technology at White Castle, and Stratis Morfogen, co-founder of Brooklyn Dumpling Shop, will discuss contactless service…

The curbside revolution: Evolving your channels to drive sales

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Curbside, a trend that once saw a boom in the early 2000s, is back in a big way and now is a prerequisite for any brand looking to grow, cultivate customer…

How restaurants can build a better digital presence

by Mark Tina

These three factors are key to making your restaurant's digital services produce many happy returns.

Is network inadequacy haunting your ghost kitchen?

by Jeff Bradbury — Sr. Director, Marketing, Hughes

Restaurant brands have taken to ghost kitchens as a brand growth strategy like a dog to a bone, but in some cases these same brands are being bitten by network…

Taking the data-driven approach to loyalty

by Seshu Madabushi — Founder & CEO, mKonnekt

A metric-driven implementation of a restaurant's loyalty program will bring a focus on the business's objectives as well as accountability around the program's…

The digital double-down on QSR value post pandemic

by Hope Neiman — cmo, tillster

As QSRs approach the days when the pandemic is in our rearview mirrors, the importance of value offerings and a digital strategy to promote them becomes…

1 QSR's approach to reclaiming the post-pandemic customer

by Chris Lybeer — Chief Strategy Officer, Revel Systems

For many restaurants, third-party delivery helped in a pinch during the early part of the pandemic, but now may be the time for new solutions for reclaiming…

Battling, instead of biting the bullet, on QSR delivery costs

by Hope Neiman — cmo, tillster

In the pre-pandemic restaurant industry landscape, off-premise dining was a growing segment for QSRs. But when the shelter-in-place orders forced dining rooms…

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

How cleaner QSR air keeps customers coming back

by Todd DeMonte

COVID-19 has ushered in a new and completely unseen enemy for QSR operators in airborne pathogens, which customers fully expect operators to do something about…

3 key performance areas your QSR can't scrimp on

by Bethany Allee

2021 will test QSRs in three primary areas of operation. Is your brand up to snuff?

Edge computing's power to empower QSR success

by Jeffrey Ricker — CEO & co-founder, Hivecell

Quick-service restaurants are under an immense amount of pressure to innovate and differentiate their level of service. Edge computing can be a great ally in…

The digital revolution in QSR food safety

by Charlie Piper

Even the most organized restaurant systems can be baffled by all the legal and health regulations required around food safety. Digital tools take the tricks…

QSRs and QRs — a payment love story

by John Minor

As chief product officer for PayNearMe, John Minor knows restaurant payment, as well as all types of retail payment in general. In this blog, Minor gives…

Pay it forward: The payment options QSR customers want in 2021

by Brian Dammeir

The pandemic has transformed the way even the most Luddite of consumers now choose to pay at their neighborhood QSRs. Is your brand ready for this new and…

How mobile tech satisfies pandemic-era QSR customers' need for safety

by Dipesh Hinduja — Director, Mobile Solution Architecture, Stratix Corp

The pandemic customer's heightened safety concerns offer QSRs a chance to distinguish themselves in a highly competitive field through the savvy use of mobile…

Is mobile solving the wait-time problem for restaurant brands?

by Emil Davityan — CEO and co-founder, Bluedot

These days of COVID-19 make it clear that customers will not stand for restaurant brands that make them wait. Limited-service restaurateurs that intend to…

Pop-up power: Opening the door to QSR start-up dreams

By Ruben Flores-Martinez/Cashdrop CEO and founder As cold weather and talks of another wave of COVID-19 bring new fears to already struggling restaurateurs…