KFC develops Google Glass training program

June 16, 2014

KFC has developed a training platform through Google Glass. According to a blog on parent company Yum! Brands' homepage, KFC wanted to condense its 80-page…

Mindshare, Empathica team up to offer customer experience data platform

June 13, 2014

Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate entity and mission…

Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

Dairy Queen’s supply chain system adopts certified data standards

June 10, 2014

iTradeNetwork Inc. announced that Unified Supply Chain Inc., the supply chain subsidiary of International Dairy Queen, has agreed to adopt GS1 GDSN data…

Houston Popeyes’ franchisee selects Revention as POS provider

June 10, 2014

Continental Superior Management Group, a Houston-based Popeyes’ franchise group, announced it has chosen both Revention POS and Revention's remote management…

Granbury updates payment and coupon options

June 5, 2014

POS provider Granbury Solutions announced a new release of its online ordering engine, aimed at enabling its thousands of restaurant operators who accept…

How to extend the brand experience beyond your restaurant's four walls

by Alicia Kelso — Editor, QSRWeb.com

You have to commit to social media, spending time there and deeply engaging with your customers.

OrderSnapp digital ordering system launch geared toward small concepts

May 30, 2014

Cumulus Computing has introduced digital ordering system OrderSnapp nationwide today. OrderSnapp was designed for small restaurants and pizzerias as a…

LRS introduces survey app to address real-time service issues

May 30, 2014

Long Range Systems has launched Check Point Surveys, a tablet survey application that helps businesses collect on-site customer feedback.

LRS launches Table Tracker system to expedite orders

May 29, 2014

Long Range Systems has launched Table Tracker 3.0, a table location system that identifies where guests are sitting so restaurants can deliver food faster.

Revel Systems launches tablet POS for drive-thru operations

May 29, 2014

Revel Systems has introduced a tablet POS specifically created for the drive-thru. The Video Drive-Through POS operates with three iPad devices, including…

McDonald’s automated cashier: Will it win with millennials?

by Jeff Fromm — Executive Vice President, Barkley

Using self-service kiosks will provide the chain with customer data to enable more personal engagement and purchasing suggestions.

Subway co-op selects PeopleMatter’s employee onboarding platform

May 27, 2014

Subway’s franchisee-owned purchasing cooperative, The Independent Purchasing Cooperative, has partnered with workforce talent management provider PeopleMatter…

Fresh Alarms programmable timers now available nationally

May 22, 2014

Fresh Alarms, which have been available to select QSR insiders, are now available nationwide. The programmable timers help restaurant managers by reminding…

Webinar: Case Study: Control Labor Costs with Latest Cloud Technology

How can store managers proactively hit their sales per labor hour targets if they don’t have immediate access to timely and accurate workforce information?

Plenty of new product launches expected at the National Restaurant Association Show

by Alicia Kelso — senior editor, QSRweb.com

Mobile and digital continue to be top trends, as does integrated technology solutions.

3M Drive-Thru Headset G5 includes on-the-spot repair feature

May 15, 2014

3M this week announced the new Drive-Thru Headset G5 that was created to help defray repair costs and downtime. According to a company news release, the G5 is…

Popeyes franchisee selects Revention POS

May 14, 2014

Popeyes’ franchisee Brodersen Enterprises has chosen Revention POS and Revention’s remote management solution R-Enterprise for all 30 of its restaurant…

UK Burger King franchisee selects NCR solutions

May 8, 2014

Karali Ltd., a Burger King franchisee in the United Kingdom, has selected NCR Corporation's software and hardware solutions for its 56 restaurants.

Kitchen Brains intros cloud-based food safety app

May 7, 2014

Kitchen Brains has announced the release of SCK Food Safety Manager, a cloud-based application for foodservice operators. According to a news release, the SCK…