Chatmeter clients using AI generator to manage feedback, social media

May 10, 2023

Chatmeter, a reputation management and brand intelligence company, has expanded its suite of generative AI tools to allow multi-location brands to decrease the…

Chowly intros 'Smart Pricing' to boost restaurant profitability

May 10, 2023

Chowly, which provides a digital ordering platform with point-of-sale systems, has created Smart Pricing, a solution aimed to help small and medium-sized…

Hardee's, Carl's Jr implements AI voice ordering

May 10, 2023

CKE Restaurant Holdings, parent company of Carl's Jr. and Hardee's, has partnered with OpenCity's AI proprietary voice ordering platform called "Tori" in…

Restaurant Data Analytics: The Power of Data-Driven Insights

If businesses want to keep ahead of rapidly evolving trends and consumer preferences it is crucial that the restaurant industry turns to data for insights. In…

Webinar to look at dining trends, location patterns

May 4, 2023

Placer will hold a free webinar called "Dining 2023 Update: A Location Intelligence Perspective" on May 16, hosted by Fastcasual.com and Networld Media Group.

Rita’s Italian Ice & Frozen Custard selects SOCi for marketing

May 4, 2023

Rita's Italian Ice & Frozen Custard has chosen SOCi for its marketing platform. The brand will utilize SOCi Listings, SOCi Social and SOCi Reviews.

Olea Kiosks taps Zytronic touch sensors for QSR kiosks

May 2, 2023

Olea Kiosks Inc., a kiosk designer and manufacturer, recently partnered with Zytronic Displays Ltd., a U.K. based manufacturer of touch sensors for…

Networld Media Group launches Automation & Self-Service

May 1, 2023

Networld Media Group has announced the newest addition to its portfolio of online B2B media brands. The website, Automation & Self-Service, provides news…

SynergySuite Wins Gold Stevie® Award for 2023 Company of the Year

SynergySuite Wins Gold Stevie® Award for Company of the Year and Bronze Award for Achievement in Organization Recovery in the 2023 American Business Awards®

iRestaurant: Dirty Dough, Sweetberry, CKE Restaurants balance AI with human touch

by Daniel Brown — Editor, Networld Media Group

During this year’s Restaurant Franchising and Innovation Summit in Miami, Florida, a session of industry experts and operators convened to discuss automation…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

How A Growing Chicken Concept is Driving Results Through a World-Class Customer Experience

Networld Media Group joins Revel Chief Strategy Officer Chris Lybeer and PDQ Chief Operating Officer Eric Knott as they explore using technology as an…

Presented by SkyTab

365 Retail Markets acquires foodservice menu management firm

April 21, 2023

365 Retail Markets, a provider of unattended retail technology, has acquired Kafoodle, a U.K. based food technology company that specializes in menu and…

Customusic partners with Videotel Digital for QSR digital signage players

April 19, 2023

Customusic, a Michigan-based media and AV firm, has partnered with Videotel Digital, a digital signage firm, as its supplier for digital signage players…

Dirty Dough, Sweetberry, CKE Restaurants share automation tips for success

by Daniel Brown — Editor, Networld Media Group

During this year’s RFIS summit in Miami, Florida, a session of industry experts and operators convened to discuss automation and how to leverage it for success…

ICX Summit celebrates 7th year with September event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit.

DSA Signage Relocates to State-of-the-Art Facility

DSA Signage, a leader in the signage industry, has relocated to a new facility in Rancho Dominguez, CA. The move will enable the company to expand its…

FreedomPay, Qu to unify restaurant ordering, payments

April 13, 2023

FreedomPay, a payments provider, and Qu, an order management platform, are partnering to provide a secure, unified dining experience while supporting merchants…

NASCAR driver Anthony Alfredo to drive for Andy's Frozen Custard

April 12, 2023

Live Fast Motorsports driver Anthony Alfredo partnered with Andy's Frozen Custard to pilot the #78 Chevy Camaro during this weekend's NASCAR race, according to…

BurgerFi, TASK execs discuss cooking up customer loyalty with digital innovation

by Daniel Brown — Editor, Networld Media Group

At the Restaurant Franchising and Innovation Summit in Miami hosted by Networld Media Group, industry thought leaders shared strategies for success and growth…