Conquering Omnichannel Order Management with Cloud-Based Technology Solutions

Consumers have spoken! The future of retail and hospitality is omnichannel, cloud-based, and connected. Is your business prepared?

Presented by Star Micronics America

Acrelec teams with computer vision provider to boost restaurant drive-thru operations

January 6, 2023

Acrelec, a manufacturer of customer experience software and hardware solutions, has teamed with XXII, a computer vision software publishing company, to provide…

How AI-powered signage can benefit restaurants

by Bobby Marhamat — CEO, Raydiant

Fast-casual and fast-food restaurants have increasingly become a diner's favorite go-to place as they eschew the cost of full service dining. Combining the…

Gyro to introduce delivery robot for hotels, restaurants

January 3, 2023

Gyro, a provider of sense and motion control mobility products, has introduced its Distribution Robot to provide 24/7 delivery of room services in hotels and…

DSA Signage hires Brian Kim, Chief Commercial Officer

DSA Signage hires former Chipotle Senior Manager and Private Equity Leader Brian Kim as Chief Commercial Officer

How energy management strategies help beat inflation squeeze

by Al Subbloie

Quick service restaurants use up to 10 times more energy per square foot than other commercial buildings. Energy efficiency is a hidden way to reduces costs.

Restaurant experts weigh in on 2023 trends

by Mandy Wolf Detwiler — Editor, Networld Media Group

December 29, 2022

We talked to several restaurant experts to learn what's in store for the industry in 2023.

McDonald’s tests restaurant delivering orders via conveyor

December 28, 2022

McDonald's has installed a test restaurant located outside Fort Worth, Texas that allows customers to receive orders in their cars from a food and beverage…

Krispy Kreme to push toward automation to ease labor pinch

December 27, 2022

After Krispy Kreme became public again a year and a half ago after being taken private by JAB Holding Co. in 2016, the brand hopes to cut debt, improve…

Delphi Display Systems intros outdoor kiosk for QSR drive-thru

December 23, 2022

Delphi Display Systems Inc., a provider of consumer engagement and business optimization technology solutions for the quick-service restaurant industry, has…

White Castle's NFT collection raises $25K for team members in need

December 19, 2022

White Castle's collection of NFTs raised $25,000 for the brand's Team Member Relief fund, according to a press release.

Samsung partners with ParTech for restaurant kiosk solution

December 15, 2022

Samsung Electronics America has partnered with ParTech Inc. to integrate its restaurant kiosks with ParTech's Punchh loyalty and marketing program. Through…

The Tech You Need To Create Connected Workstations In Your Industry

Connected workstations that feature terminals or tablets and stands, printers, scales, and online ordering integration increase productivity and efficiency to…

The Digital Transformation Checklist All Businesses Need

Although it’s hard to predict what customer trends will pop up in the years ahead, one preference that will only continue to grow: an increasing expectation…

Benefits of Depot Repair and Equipment Repair

Today, your customers expect easy, reliable, and secure access to the businesses and services they frequent, when, where, and how they choose to access them.

Chipotle, Jason's Deli, Ampex Brands talk AI role in customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence, from data gathering efforts to robot creation, is gaining ground with restaurant brands. Top leaders share insight on AI innovation…

McDonald's Texas prototype designed for off-premise dining

December 1, 2022

McDonald's is testing a new small-format test restaurants designed specifically for carryout customers, according to a press release.

How to reduce in-house calls, increase online orders

November 29, 2022

Labor shortages still plague the restaurant industry post-COVID. The industry is down 750,000 jobs (roughly 6.1% of its workforce) from pre-pandemic levels as…

5 Strategies to Optimize Your Customers' Online Ordering Experience

Build customer loyalty and strengthen your brand by creating a mobile-first, easy-to-navigate online ordering experience

Presented by SpeedLine Solutions

How menu boards help QSRs make journey to drive-thru modernization

by Chuck Lewis — V.P. of Business Development and Sales, Palmer Digital Group

The digital menu board is the drive-thru touchpoint that brings together a host of important visual elements that correlate with the customer experience…