SoundHound AI survey finds nearly 8 in 10 diners believe AI assistants will take over most food ordering within years

October 26, 2023

Nearly 80% of diners believe AI assistants will take over food ordering duties in the next few years, according to a press release and report by AI firm…

The future of automation and self service

The rise of linked technologies, from 5G and upcoming 6G networks to AI and the Internet of Things, is rapidly transforming the linked destinies of automation…

Presented by Automation & Self-Service

Qdoba exec to speak about restaurant evolution at one-day QSR event

by Mandy Wolf Detwiler — Editor, Connect Media

Kyle Moses, Senior Director, Operations Services & Training & Development for Qdoba, will speak at #QSRNext on Nov. 8. The half-day event is designed for the…

SynergySuite Crowned the “Best SaaS for Catering & Hospitality” in the 2023 SaaS Awards

SynergySuite, a leading provider of enterprise solutions for restaurant back-of-house operations, has been declared the winner of the “Best SaaS for Catering …

HTeaO selects Revel Systems for POS

October 18, 2023

Iced tea franchise HteaO has selected Revel Systems as its POS of choice for 270 new locations, adding to the 80 units already live on Revel's platform…

How restaurant owners can ease the pressure of inflation

Restaurant owners are facing dramatic increases in operating costs. Fortunately, there are ways they can fight back.

Customer service still tops for restaurant staff

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.

How to leverage effective POS systems, marketing strategies to increase foot traffic

by Shannon Chirone — SVP, Marketing, HungerRush

A well-implemented POS system is more than just a tool for processing payments; it's a treasure trove of data and insights. By harnessing the capabilities of a…

Webinar unveils secret sauce for franchise success: Standardization

by Mandy Wolf Detwiler — Editor, Connect Media

October 11, 2023

Sam Gerace, CEO of Lineup.ai, and Michael Schatten, VP of operations at fast-casual brand Carrot Express, talk about standardizing operations to increase…

Scooter's Coffee exec: 'The whole point of innovation is growth'

by Mandy Wolf Detwiler — Editor, Connect Media

Nathan Lester, senior director, drive-thru innovations for Scooter’s Coffee, spoke about pairing innovation and growth during the keynote address kicking off…

The Ultimate Multifunctional Printer: The MC-Label3

Compatible with various media types, including die-cut labels, permanent linerless labels, and receipt paper, the mC-Label3 goes beyond conventional label…

How to Motivate Franchise Operators to Follow Standardized Processes (and Why You Should)

Leave with a better understanding of key areas where consistency is king in the restaurant industry, and gain some helpful tips for implementing repeatable…

Presented by FastCasual.com

White Castle partners with SoundHound AI, Samsung Electronics for voice-enabled digital signage

October 3, 2023

White Castle has partnered with SoundHound AI Inc. and Samsung Electronics to deploy voice-enabled outdoor digital signage to revolutionize the way it…

Domino's to pilot generative AI in next 6 months

October 3, 2023

Domino's Pizza and Microsoft have partnered to leverage Microsoft Cloud and Azure OpenAI Service to enhance the brand's ordering process, according to a press…

Olo taps SoundHound to allow voice orders at restaurants

September 29, 2023

Restaurants using Olo Connect will be able to process voice orders placed at an in-store kiosk, drive-thru or over the phone using artificial intelligence…

How White Castle, Clutch Coffee fixing drive-thru issues

by Daniel Brown — Editor, Networld Media Group

With emerging technologies, including AI, changing the look and feel of the drive-thru experience, operators are future-proofing their operations

Tax Law Shifts In Quebec: A Guide For Bars And Restaurants

This guide will empower you to navigate Quebec’s Web-SRM and new tax law for Canadian bars and restaurants with confidence.

AI won't replace restaurant employees, it will make CX better

by Bradley Cooper — Editor, Connect Media

A panel at the Interactive Customer Experience Summit in Charlotte from Sept. 11 to 13 tackled AI head on and how its real benefit is to improve the customer…

Should restaurants enter the Metaverse?

by cooper, Bradley Cooper — Editor, Connect Media

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Streamline food truck operations with your cell phone

Traditional point-of-sale and kitchen display systems require extensive spaces and investment. Adding a POS and KDS built for a mobile platform are far better…

Presented by FoodTruckOperator.com