96% of restaurants planning expansion, need help with operational challenges

September 19, 2023

Although operational challenges are tougher than ever, operators still have sights set on growth, according to a Crunchtime research study, which revealed that…

Thanx deploys automated cart abandonment marketing campaigns for restaurants

September 19, 2023

Thanx, a loyalty and digital guest engagement platform for restaurants, has created abandonment marketing automation that recaptures lost revenue from…

Leasecake launches Cakebot: Approachable AI for Lease Management

September 14, 2023

Lease management software provider Leascake has launched Cakebot: Approachable AI for Lease Management. Featuring a Lease chatbot and Lease clause…

Upside refreshes brand, expands into mobile payments

September 13, 2023

Digital marketplace Upside is refreshing its brand identity and is expanding into mobile payment options.

Thanx releases Thanx Stored Value in partnership with Ansa

September 12, 2023

Loyalty and digital guest engagement platform Thanx has launched Thanx Stored Value, which allows consumers to preload funds for future purchases. The brand…

How to motivate franchisees to adhere to standardized processes

September 12, 2023

In the dynamic world of the franchise industry, ensuring that franchise operators adhere to standardized processes is crucial for achieving consistency and…

Webinar explores tools White Castle tapped to revolutionize operations, reduce labor

September 5, 2023

In today's fast-paced business landscape, efficiency is the name of the game. Multi-site operations face unique challenges in streamlining processes and…

Telpo to deploy self-order kiosks at China Burger Kings

August 31, 2023

Telpo, a China-based self-service kiosk manufacturer, has teamed with AiPay to deploy self-ordering kiosks at Burger King restaurants in China, according to a…

Máka Mia Pizza robotic vending pizza concept to enter US

August 29, 2023

Máka Mia Pizza has introduced its Mia V4.5 Robotic Pizza Shop to the U.S. market. The robotic oven bakes pizza in a vending machine-style unit in three minutes…

ConverseNow intros AI ordering

August 29, 2023

ConverseNow, an AI technology platform for restaurants, has released its latest virtual ordering assistant, powered by OpenAI's ChatGPT and Google's Bard. With…

SoundHound, ChowNow answering the (restaurant) call

August 29, 2023

SoundHound AI, a provider of voice artificial intelligence, is joining forces with ChowNow, an online ordering and marketing platform, to allow restaurants to…

DoorDash introduces AI, agent-powered voice-ordering solution

August 28, 2023

DoorDash has launched voice-ordering capabilities incorporating AI, building on its model leveraging agents to support restaurant operations. The…

Fast casual execs talk deploying AI when budgets are tight

August 23, 2023

Cutting costs, reducing errors, improving customer satisfaction and enhancing the customer experience are just a few benefits of incorporating artificial…

Checkers & Rally's roll out Spanish drive-thru voice ordering

August 18, 2023

Checkers & Rally's Drive-in Restaurants have added Spanish drive-thru voice ordering with the help of Hi Auto, a voice AI ordering technology company…

Webinar: Voice AI helps restaurants drive customer satisfaction, growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

August 15, 2023

In an era marked by rapid technological advancement, the intersection of artificial intelligence and customer-centric strategies has emerged as a pivotal…

SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff

August 15, 2023

SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…

Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit

August 14, 2023

Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…

Taco Bell lays out growth plan

August 10, 2023

Taco Bell has laid out a growth plan for the second half of the year. The QSR brand says it's on track to operate 10,000 U.S.-based restaurants in the coming…

SoundHound, White Castle expands drive-thru AI partnership

August 2, 2023

SoundHound, a tech firm with specializations in AI and voice-recognition technology solutions, has announced it is expanding its drive-thru ordering…

Chick-fil-A taps Ditto for POS system

August 1, 2023

Chick-fil-A has partnered with software company Ditto to modernize its POS system in its U.S.-based restaurants, according to a press release.