Technology News
SparkPlug joins Toast Partner Ecosystem to incentivize restaurant staff
August 15, 2023
SparkPlug, which incentivizes staff through a gamified system that rewards them for customer engagement, is partnering with Toast, a cloud-based, digital…
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Kendra Scott, Farmer's Fridge, Bluestone Lane execs discuss technology, training at ICX Summit
August 14, 2023
Tech-savvy customers expect a seamless experience, no matter how they interact with your company, which means employees must have the tools and training they…
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Taco Bell lays out growth plan
August 10, 2023
Taco Bell has laid out a growth plan for the second half of the year. The QSR brand says it's on track to operate 10,000 U.S.-based restaurants in the coming…
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SoundHound, White Castle expands drive-thru AI partnership
August 2, 2023
SoundHound, a tech firm with specializations in AI and voice-recognition technology solutions, has announced it is expanding its drive-thru ordering…
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Chick-fil-A taps Ditto for POS system
August 1, 2023
Chick-fil-A has partnered with software company Ditto to modernize its POS system in its U.S.-based restaurants, according to a press release.
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Jet's Pizza fulfills 5M orders with Hunger Rush OrderAI Text and Talk
July 25, 2023
Jet's Pizza has fulfilled 5 million orders via HungerRush's OrderAI Text and Talk, according to a press release.
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How voice AI is driving customer satisfaction, growth
July 24, 2023
In today's fast-paced world, customers demand speed and convenience. When it comes to food ordering, voice AI is a game-changer. By allowing customers to place…
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July 18, 2023
Signature Systems Inc. has released "PDQ Third Party Fulfillment," a POS-integrated and standalone option featuring automated delivery management.
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Palmer Digital Group announces audio enclosure option for digital menu boards
July 12, 2023
Digital signage supplier and installer Palmer Digital Group is rolling out audio enclosure options for its digital menu board offerings, according to a press…
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Ovation launches call-to-text feature
July 12, 2023
Ovation, a real-time guest feedback platform for restaurants, has released an automated call-answering feature, Call-to-Text, allowing restaurants to…
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Reno Taco Bell reopens with modern design, latest tech
July 7, 2023
Taco Bell franchisee Diversified Restaurant Group, which has 300 units, is reopening a Taco Bell in Reno, Nevada, after a remodel to upgrade its design. A…
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Yum Brands taps Treasure Data to drive personalized interactions
July 7, 2023
Yum Brands Inc. is deploying Treasure Data's Customer Data Platform to drive more personalized digital interactions, as well as spur customer acquisition…
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Jack in the Box leverages InMoment for AI analytics software
June 28, 2023
Jack in the Box has expanded its relationship with InMoment to include InMoment Spotlight, AI analytics software, to gather guest insights from more than 50…
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Inspire Brands opens innovation center in India
June 27, 2023
Inspire Brands has opened an innovation center in Hyderabad, India. The center will collaborate globally to build capabilities in areas including data…
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Bite Ninja launches remote staffing system
June 23, 2023
Bite Ninja has created a patent-pending queuing system — NinjaQ — that allows restaurants to deploy workers remotely across multiple locations.
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Customers can now get a pizza almost anywhere with Domino's Pinpoint Delivery
June 20, 2023
Domino's Pizza is making it easier than ever to order a pizza for delivery. The Michigan-based pizza brand has introduced Domino's Pinpoint Delivery, a…
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Can a restaurant have 'too much tech?'
June 19, 2023
Restaurants of all sizes have spent the past few years investing in a variety of technologies to help them understand the health of their brands, gain…
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McDonald's Turkey creates smoothie menu using AI
June 15, 2023
McDonald's in Turkey has created a drink menu using AI. "The Recipes from my ImaginAIon" smoothie menu is available at select McCafe branches in Istanbul…
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Middleby Corp acquires oil filtration company
June 13, 2023
The Middleby Corp. has acquired Filtration Automation Inc., a provider of oil management systems, for an undisclosed sum, according to press release.
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RobotLAB partners with Bear Robotics
June 12, 2023
RobotLAB, a robotics integrator, is partnering with automation and robotics innovator Bear Robotics to expand the availability of the Servi and Servi Plus…
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