Technology News
Chowbotics offers contactless ordering and video interface
October 21, 2020
Chowbotics has unveiled new technological developments for its fresh food robot, Sally, including a mobile app for contactless ordering, in response to…
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Wendy's names retired Domino's CIO as its CIO
October 19, 2020
The Wendy's Company has named recently retired Domino's Pizza CIO Kevin Vasconi as the burger brand's chief information officer, effective today. As such he…
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Ziosk unveils expanded technology suite for restaurants
October 15, 2020
Ziosk, a provider of a technology platform for guest engagement for restaurants, has expanded its suite of products to help restaurants improve operational…
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Videotel Digital introduces infrared touchless buttons for interactive products
October 14, 2020
Videotel Digital, a manufacturer of industrial grade digital signage media players, looping DVD players, touchless interactive solutions and directional sound…
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Inspire Brands taps CMX1 for supply chain management
October 13, 2020
Inspire Brands, which owns more than 11,000 Arby's, Buffalo Wild Wings, Sonic Drive-In, Rusty Taco and Jimmy John's restaurants, is on a mission to promote…
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Gimbal enhances curbside-efficiency platform for restaurants, retailers
October 12, 2020
Gimbal has launched On-the-Way SDK, a real-time solution connecting mobile orders with in-store, curbside and drive-thru pickup options.
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Del Taco names former hotel exec to top marketing tech job
September 23, 2020
Del Taco has named Erin Levzow, former Marcus Hotel & Resorts marketing VP, as its vice president of marketing technology. The brand said in a news release…
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SpotOn Transact secures $60M in funding
September 23, 2020
SpotOn Transact, Inc. a software and payments company, has secured $60 million in Series C funding. The round was led by DST Gobal, an investment firm, with…
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ICX Association names Elevate Award winners
September 22, 2020
The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.
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Protective Enclosures Company offers restaurants discounts on menu board enclosures
September 11, 2020
Protective Enclosures Company has announced a 25% discount off indoor or outdoor digital signage enclosures for restaurants, according to a press release.
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White Castle launches 1st systemwide loyalty program
September 10, 2020
White Castle has launched its first systemwide loyalty program — The Craver Nation. It provides discounts and special offers to customers based on their…
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ICX Summit postponed till June 2021
September 2, 2020
The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…
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White Castle testing Mastercard AI-powered drive-thru platform
September 1, 2020
White Castle has partnered with Mastercard to launch an artificial intelligence solution that promises to take physical touch out of the drive-thru lanes.
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Taco Bell going all in on drive-thru
August 20, 2020
Taco Bell is throwing the whole burrito in on the bet that American diners won't be dining in any time soon, which is why it's creating a new operations model…
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Krispy Kreme vending machine to serve doughnuts
August 19, 2020
Krispy Kreme will introduce a doughnut vending machine at a shop adjacent to Krispy Kreme's Global Project & Innovation Center in Charlotte, North…
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August 14, 2020
PopID, a Cali Group company, has launched its PopPay face-pay service, which lets users pay with their faces at facial recognition devices. Customers can link…
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CafeX closes robotic coffee bars
August 13, 2020
CafeX, a robotic coffee bar that can serve more than 10 orders simultaneously within minutes, has shut down its San Francisco and San Jose airport operations…
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Jack in the Box's Amazon Web Services conversion yields big benefits
August 12, 2020
Jack in the Box has opted to run its entire chain infrastructure on Amazon Web ServiceI Inc., as part of the chain's efforts to offer cloud-based experiences…
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Mad Mobile acquires Sysco's restaurant technology company CAKE
August 10, 2020
Mad Mobile Inc., a mobile platform for restaurants and retailers, has signed an agreement to acquire CAKE, a restaurant technology company based in Silicon…
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Automated drink dispenser maker Botrista raises $4M+
August 7, 2020
Botrista Technology, a startup based in Silicon Valley that provides an automated cloud-connected drink dispenser called DrinkBot, raised $4 million in seed…
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