Commentary: Customer intelligence drives loyalty

By Ashish Gambhir

PizzaMarketplace launches Top 100 Movers & Shakers

by Alicia Kelso — Editor, QSRWeb.com

The inaugural Top 100 Movers & Shakers features a ranking of the top concepts, leaders and trends in the $38 billion pizza segment.

Experts weigh in on cost effective menu improvements

by Alicia Kelso — Editor, QSRWeb.com

Innovation can be achieved with items that already exist in the kitchen.

Blurring of the lines between QSR and Fast Casual

By Mindy Armstrong, Insights Manager, Food IQ 

Mobile: What your customers are using

by Alicia Kelso — Editor, QSRWeb.com

Panel discusses trends in the table and delivery service spaces as they apply to restaurant strategies.

NRA Show 2012: A display of industry growth

by Alicia Kelso — Editor, QSRWeb.com

Social media, mobile and point-of-sale trends have evolved.

Commentary: Horchata is the next chai in the global beverage platform

The rapidly growing Hispanic demographic will have a big influence on global beverage platforms that include ethnically diverse flavor profiles.

Healthy beverage trend comes full circle

Frugality and a return to real, natural ingredients are leading consumers back to high-quality tea, coffee, sodas and lemonade offerings that deliver the…

Restaurants add multicultural training as minority populations grow

by Alicia Kelso — Editor, QSRWeb.com

In the age of social media, companies should have immediate crisis plans and proactive training programs. 

Study reveals how QSRs can build loyalty among Hispanic consumers

On average, Hispanics visit QSRs more than 10 times in a 30-day period, while non-Hispanics visit about seven times per month.

Brands get nostalgic in updating to Facebook Timeline

by Alicia Kelso — Editor, QSRWeb.com

Chains need to take advantage of the new design or risk losing engagement.

More restaurant chains aiming for green certification

by Alicia Kelso — Editor, QSRWeb.com

CEO of Green Restaurant Association talks about the spike in environmentally-friendly efforts throughout the past few years.

Wendy's vs. Burger King: A shift in perception

by Alicia Kelso — Editor, QSRWeb.com

The burger wars have shifted in Wendy's favor in part because of favorable consumer perception.

Spring deals, LTOs in full swing

by Alicia Kelso — Editor, QSRWeb.com

QSRs take advantage of St. Patrick's Day, Easter themes for new menu introductions.

McDonald's franchisee's deployment puts nutritional kiosks in spotlight

by Alicia Kelso — Editor, QSRWeb.com

Impending menu labeling laws cause some operators to consider in-store technology.

Covering the basics of QR codes

by Alicia Kelso — Editor, QSRWeb.com

Nick Sears of rVue discusses how QR codes work, and how to best interact with and implement them into a mobile marketing strategy.  

Commentary: Restaurants need to embrace a health and wellness strategy

From Burger King's barbell breakfast menu to McDonald's apple slices and sodium reduction commitment, chains are wise to embrace a health and wellness strategy.

Seafood promotions kick off Lenten season

by Alicia Kelso — Editor, QSRWeb.com

About 23 percent of McDonald's Filet-O-Fish sandwiches are purchased during Lent.

Commentary: Loyalty marketing drives sales and brand affinity

Starbucks and industry stats show what works for QSRs.

Commentary: Pinterest offers restaurants another way to communicate with customers

Editor's note: This post was originally published on SmartBlog on Restaurants. For more foodservice news, sign up for Restaurant SmartBrief.