QSRs providing Thanksgiving meals, promotions

by Alicia Kelso — Editor, QSRWeb.com

NRA estimates 14 million Americans will visit a restaurant for holiday meal.

American cuisine gaining relavance

When ordering Italian, Mexican and Chinese, consumers are most often experiencing Americanized versions of these cuisines.

Study: Daily deal promotions generate new customers

by Alicia Kelso — Editor, QSRWeb.com

Many concerns about offering such deals are overstated.

Commentary: First impressions still count for new customers

The number of customers who tried a new QSR/Fast Casual restaurant so far this year has increased by 8 percent from 2010.

Restaurant menus featuring more pork

by Alicia Kelso — Editor, QSRWeb.com

Rising cost of beef a factor in pork's popularity.

Restaurants recruiting more veterans with franchise discounts

by Alicia Kelso — Editor, QSRWeb.com

Operations-based business model is a good fit for those with military backgrounds.

TCBY CEO discusses the company's continued evolution

by Alicia Kelso — Editor, QSRWeb.com

Chain creates consumer insight team to stay ahead of busy segment.

Tim Hortons rolling out specialty coffee line

by Alicia Kelso — Editor, QSRWeb.com

The lattes will eventually be available at nearly 3,000 locations in Canada and the U.S.

NPD Group: Revenue-generating beverage orders on the decline

by Alicia Kelso — Editor, QSRWeb.com

Tap water requests on the rise, along with specialty coffees and iced tea.

Restaurants ready for Halloween weekend

by Alicia Kelso — Editor, QSRWeb.com

One in five Americans expected to order takeout or delivery; QSRs showcase themed LTOs.

NRA recaps recent victories at FCES 2011

by James Bickers

Nutrition, menu labeling, marketing to kids are areas in which the foodservice industry has gained ground.

Study: QSR Hispanic advertising up in 2010

by Alicia Kelso — Editor, QSRWeb.com

The Association of Hispanic Advertising Agencies study found that the percent of ad-spend allocated to Hispanic markets is an important determinant of a…

The beat goes on: Music can make or break customer experience

by Alicia Kelso — Editor, QSRWeb.com

Diverse playlists, volume key factors in guests' intent to return to a restaurant.

Commentary: Social media has earned a seat at the table

Social media efforts need to be on par with all of the mainstream disciplines, such as operations, marketing and real estate.

QSRs roll out fall LTOs, promotions

by Alicia Kelso — Editor, QSRWeb.com

Autumn flavors pushed into spotlight; football-themed promotions generate guest excitement.

QSRs upgrading burgers to keep up with fast casual growth

by Alicia Kelso — Editor, QSRWeb.com

Although McDonald's is still the clear sales-driver in the burger category, fast casual brands now represent a majority of the Top 75 burger concepts in…

Snack attack: Changing lifestyles present sales opportunities

by Alicia Kelso — Editor, QSRWeb.com

Chains are embracing smaller portioned items in post-lunch space.

Growth spurt: Inc. 500 list full of fast casual concepts

by Alicia Kelso — Editor, QSRWeb.com

Annual list measures percentage revenue growth of privately held companies.

Who will be 'the Chipotle' of the pizza industry?

An inside look behind a growing trend in the pizza industry.

McDonald's Happy Meals slim down

by Alicia Kelso — Editor, QSRWeb.com

Changes reduce calorie count by 20 percent.