Restaurants adapt to 'new normal' with efficiency, innovation

by Alicia Kelso — Editor, QSRWeb.com

Mergers and acquisitions market won't be as active in 2012.

Survey: Dunkin' Donuts coffee fans are the most loyal

by Alicia Kelso — Editor, QSRWeb.com

McDonald's, Subway tie atop the QSR category for most loyal fans.

Five keys to creating great customer experience

by Alicia Kelso — Editor, QSRWeb.com

NAPICS speaker discusses how great service can make up for mediocre food.

Tips on how to use Facebook as a business promotion tool

by Alicia Kelso — Editor, QSRWeb.com

Owner of ice cream shop discusses how to boost rankings and customer interaction.

QSRs embracing Super Bowl marketing juggernaut

by Alicia Kelso — Editor, QSRWeb.com

Sales of chicken wings expected to surpass pizza for the game.

NRA: Consumers want local sourcing and healthy menu choices

by Alicia Kelso — Editor, QSRWeb.com

The association's 2012 Restaurant Industry Forecast predicts modest sales and employment growth.

How Subway created the top brand buzz

by Alicia Kelso — Editor, QSRWeb.com

Differentiation is the key to generating — and maintaining — positive consumer perception.

McDonald's named a top global brand for 'consumer responsiveness'

by Alicia Kelso — Editor, QSRWeb.com

Interbrand's methodology factors in financial performance, role of the brand and brand strength.

Pizza Hut, Subway, DQ ads among 'most effective'

by Alicia Kelso — Editor, QSRWeb.com

Ace Metrix measured consumer impact of every nationally breaking television spot in near real-time.

Restaurant industry's 2012 trends shaped by demographics, nutrition

by Alicia Kelso — Editor, QSRWeb.com

NPD Group's research also expects retail competition to increase and commodity prices to affect menu offerings.

Study: Differentiate marketing messages to teens, tweens

The Millennials spent $73 billion at restaurants in 2010.

Gluten free goes mainstream

Gluten-free menu claims have grown 114 percent over the last three years, proving that consumers beyond those diagnosed with celiac disease are eating…

How Wendy's dethroned The King

by Alicia Kelso — Editor, QSRWeb.com

Burger King's identity crisis in 2008 and the commensurate sales slide left the chain vulnerable for a revolution.

Restaurant industry has strong showing in Entrepreneur's top franchise rankings

by Alicia Kelso — Editor, QSRWeb.com

Magazine's annual rankings of top franchised companies weigh stability, growth rate, size of the system, startup costs and more.

Commentary: 10 restaurant marketing tips for 2012

Creating engaging, informative communications for your guests and keeping them involved with your brand online and off, is what we call the "new enhanced…

QSRweb.com's Top 10 stories of 2011

by Alicia Kelso — Editor, QSRWeb.com

Product upgrades, restaurant overhauls on the menu this year.

Study: QSRs respond to toy ban by moving healthier meals into spotlight

by Alicia Kelso — Editor, QSRWeb.com

Research following the Santa Clara, Calif., ordinance finds no new or reformulated menu rollouts.

Beverage innovation becoming a necessity

by Alicia Kelso — Editor, QSRWeb.com

A Q&A with one of the leading specialty beverage experts in the restaurant industry.

QSR mobile marketing focuses heavily on couponing

by Alicia Kelso — Editor, QSRWeb.com

Cellit study draws from 125 QSRs; predicts mobile payments and location-based services to pick up steam.

Jack in the Box upgrading its burger line

by Alicia Kelso — Editor, QSRWeb.com

Chain jumping into increasingly heated "better burger" space.