Paul Damico, president of Focus Brands North America, who oversees Schlotzksy's Deli, Moe's Southwest Grill, McAlister's Deli, Cinnabon, Carvel and Auntie Anne's Pretzels, shared how he thinks the industry is doing during the Fast Casual Executive Summit.
"Ten years ago it was fairly simple and straight forward to run a restaurant; today it's very very complicated," Damico said.
Watch the interview to learn about how Damico juggles government regulations, growth, the role of technology and working with franchisees.
Topics: Franchising & Growth
Saladworks was facing bankruptcy in 2015, when Centre Lane Partners bought it for nearly $17 million. Since then, CEO Patrick Sugrue has been working to breathe new life into the 30-year-old brand. "You have to be able to fail fast...
Carl Howard discusses how he turned a failing QSR brand into a thriving fast casual franchise and why he believes his work isn't quite yet done.
Sponsored by: Fazoli's
Jennifer Klawin, SVP, brand strategy, West Coast for BuzzFeed, shared social media tips with restaurateurs.
Jason Valentine, VP of Operations of Cousins Subs, chats about cultivating franchise relationships, employee engagement, the brand's new look and food safety challenges.
Restaurant franchises hoping to grow in the UK must embrace innovation and technology.
Domino's — never one to shy away from a delivery challenge — has opted to go "old school" for its latest delivery dilemma work-around in the snowy northernmost part of Japan, Hokkaido. The chain is dispatching antlered delivery drivers this...
The Fast Casual Executive Summit 2016 brought together hundreds of c-level executives to learn from one another in Dana Point, California.
Listening, according to the brand's head chef, Jason Henderson, has been key to the chain's re-emergence as a growing force in the restaurant industry.
Rise Biscuits Donuts director of technology discusses how the chain's use of technology is helping the brand expand.
Wendy's is plunging into the food safety issue "head" first with its new Profiles in Quality video-based campaign.
The Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours.