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Features

What's holding Arby's back?

With comps down, the company is taking several steps to right its ship, but it may be time for a brand makeover.

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Ten tips for franchise due diligence

Looking into a concept requires more than simply scratching the surface.

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Part II: Have QSRs blurred the line with fast casual eateries?

Upscale decor, premium offerings and improved customer service help the segment compete.

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Have QSRs blurred the line with fast casual eateries?

As fast food brands fight to compete with the perceived higher-quality of fast casual eateries, which differentiators matter? Part I.

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Krispy Kreme retail shops give brand a boost

The smaller stores can fit in almost any location, offering more convenience and more opportunities for growth.

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A holistic approach to measuring social media ROI

How to start the long process of gauging your SM successes.

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Dairy Queen boosts beverage sales with Happy Hour drink deals

The chain has seen an uptick in incremental traffic and afternoon food sales at stores that offer the program.

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Bojangles' finds opportunity in recession

The company has taken advantage of lower construction and real estate prices to continue its growth.

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Back to business basics for 2010

Eight steps quick-service operators can follow to be well-positioned for the new year.

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QSRs still bland on reducing sodium content

While health experts continue to push for cutting salt, consumers aren't yet on the bandwagon.

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Top 10 brand and marketing trends for 2010

A new definition of value and growing consumer expectations are among the things brands and retailers will need to watch for.

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Part II: Stacking up to McDonald's

QSRweb.com takes a look at how the smaller chains have fared during the recession.

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Stacking up to McDonald's

If the burger giant won the recession, how did the other QSRs fare?

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Church's Chicken finds opportunity to test breakfast

The chain recently bought and converted 23 Mrs. Winners locations and has adapted that brand's menu to learn about the breakfast daypart.

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Q&A: QSR recruiting trending on Twitter

Chris Reed of Talent Revolution discusses how the social media tool is getting more attention as a means to attract more talent.

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QSR hiring via Twitter shows promise

The industry is learning how social media can broaden the management talent pool.

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QSRs must mind their brand as they look ahead

Preparing for the economic recovery means making smart moves in marketing and branding.

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Del Taco's new CEO prepares chain for national growth

The regional chain is laying the groundwork to extend its reach over the next several years.

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Prepare now for economic recovery

Experts predict the turnaround will take some time, but QSRs need to do their homework to be ready.

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Subway signs partnership with NBC Sports

The deal will feature Subway brand messaging during football, hockey and other 2010 sporting events.

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