Why opportunities for QSRs go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

Why opportunities for QSRs go up when guests buy down

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Operators should focus on the new opportunities that abound during the current economy. Part I.

Is QSR digital signage finally at the penetration point?

Despite the technology's benefits, the price point has held many operators back — until now.

Is QSR digital signage finally at the penetration point?

Despite the technology's benefits, the price point has held many operators back — until now.

Holiday retail sales projected to improve

by Valerie Killifer — senior editor, NetWorld Alliance

As holiday shoppers hit the streets, restaurant operators remain cautiously optimistic.

Holiday retail sales projected to improve

by Valerie Killifer — senior editor, NetWorld Alliance

As holiday shoppers hit the streets, restaurant operators remain cautiously optimistic.

Giiv to offer mobile gifting service

The application combines online gift giving with mobile technology to offer a unique opportunity for QSRs and retailers.

Giiv to offer mobile gifting service

The application combines online gift giving with mobile technology to offer a unique opportunity for QSRs and retailers.

Where does QSR fit in the food truck craze?

Led by young, independent chefs, the trend is worth watching — and possibly jumping on board.

What's holding Arby's back?

With comps down, the company is taking several steps to right its ship, but it may be time for a brand makeover.

Ten tips for franchise due diligence

Looking into a concept requires more than simply scratching the surface.

Part II: Have QSRs blurred the line with fast casual eateries?

Upscale decor, premium offerings and improved customer service help the segment compete.

Have QSRs blurred the line with fast casual eateries?

As fast food brands fight to compete with the perceived higher-quality of fast casual eateries, which differentiators matter? Part I.

Krispy Kreme retail shops give brand a boost

The smaller stores can fit in almost any location, offering more convenience and more opportunities for growth.

A holistic approach to measuring social media ROI

How to start the long process of gauging your SM successes.

Dairy Queen boosts beverage sales with Happy Hour drink deals

The chain has seen an uptick in incremental traffic and afternoon food sales at stores that offer the program.

Bojangles' finds opportunity in recession

The company has taken advantage of lower construction and real estate prices to continue its growth.

Back to business basics for 2010

Eight steps quick-service operators can follow to be well-positioned for the new year.

QSRs still bland on reducing sodium content

While health experts continue to push for cutting salt, consumers aren't yet on the bandwagon.

Top 10 brand and marketing trends for 2010

A new definition of value and growing consumer expectations are among the things brands and retailers will need to watch for.