Menu labeling: Follow this checklist to protect your brand

by Betsy Craig — pres, menutrinfo.com

As restaurant operators continue to prepare for the May 5, 2017, menu labeling deadline, many questions and challenges remain. Follow these key pointers to…

Free books and fire truck-delivered pizza: Two pizza powerhouses show benefits of cause-based campaigns

by S.A. Whitehead — Food Editor, Net World Media Group

Mega-chain pizza brands, Domino's and Pizza Hut, are pulling out all the stops this fall to show the world how the Big Pie Guys and Gals do marketing with a…

The science of segmentation helps Wienerschnitzel to 6 straight years growth

by S.A. Whitehead — Food Editor, Net World Media Group

When leadership and frontline staff at Wienerschnitzel say "Hot Dog!" this fall, they're probably not just referring to their menu. That's because the 330-unit…

The Restaurant Review Dance: Four steps to a better reputation

The importance of both knowing, and fiercely protecting your restaurant’s reputation online, is integral to business success today in any area of food service.

Cloud POS vs. digital ordering engine: Everything you need to know

by Noah Glass — CEO, Olo

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a…

Wake up, restaurateurs - Thursday is Coffee Day

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurants are hoping to entice coffee lovers with freebies on National Coffee Day.

Rooting out today's top culinary trends

by S.A. Whitehead — Food Editor, Net World Media Group

Root vegetables are the food service trend of the moment, according to research on the top plant-based edibles in restaurant kitchens and menus from market…

RetailMeNot's latest marketing approach is one restaurateurs might want to consider

by S.A. Whitehead — Food Editor, Net World Media Group

RetailMeNot is taking an interesting approach to product promotion that restaurateurs might not only find fun to review, but might also consider for…

Pokemon GO ... away? Restaurants liable if distracted diners are hurt

By Nicholas Resetar/ Attorney

Self-order kiosks gain fans among restaurants, consumers

by Chris Gilder — Founder/CEO, Meridian

The quick service and fast casual restaurant formats may offer their customers different experiences, but both are starting to leverage self-order kiosks to…

3 steps to better restaurant food safety

by Betsy Craig — CEO, MenuTrinfo

The focus on food safety throughout the nation's food supply chain is at all-time high. Between consumer health issues brought about by the ingestion of unsafe…

Want social media success? Just EAT it

by Megan Redzia — Account Executive, SGW Communications

When it comes to social media success, it can be tough to remember that it's all about quality, over quantity in most cases. But the good news is, if you can…

The 'munchies' effect: How cannabis legalization will effect QSR traffic

by Eli Portnoy — CEO, Sense360

Will Colorado's legalization of marijuana increase traffic for the state's restaurants?

3 steps to "wow-ing" customers with your loyalty program

by Brad Marg — Chief Operating Officer, Clutch

Last year, Google released data showing that "near me" searches on their platform doubled between 2014 and 2015. According to this USA Today article, Google’s…

3 ways to navigate employee-scheduling reform

If you’re asking yourself how your industry, company and operators can get ahead of scheduling reforms, consider the following steps.

Tips for driving customer loyalty in the restaurant industry

Geoff Smith, CMO of CrowdTwist, provides insight on the benefits of multichannel loyalty programs.

Self-order kiosks give staff more time, diners more control

by Chris Gilder — Founder/CEO, Meridian

Quick service and fast casual restaurants are increasingly enjoying the benefits of self-order kiosks.

How using customer data will make you a better marketer

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Marketing sometimes gets a bad rap as being immeasurable fluff, but no one can argue with marketing built on factual data that can also be measured.

College kids still love fast food, but they're pickier than ever

by S.A. Whitehead — Food Editor, Net World Media Group

Today's coeds have high expectations for even the fastest food that they order.

Mmm! Smell that? KFC sells out of fried chicken-scented sunscreen in 2 hours

by S.A. Whitehead — Food Editor, Net World Media Group

KFC may be heading into the sunscreen business. After announcing this morning that it was giving 3,000 bottles of fried chicken-scented sunscreen in a special…