Blogs
The restaurateur's word for the day? Whopperrito
by S.A. Whitehead — Food Editor, Net World Media Group
Frankly, we were kind of partial to the name "Burperrito" for the new burger-burrito combination Burger King introduced today.
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Why universal POS technology makes all the difference in franchising
Traditionally, franchisors received self-reported metrics from franchisees, making inventory management and sales analysis an unnecessarily lengthy process. To…
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Wendy's to fellow QSRs: Hey Porky, we were here first!
by S.A. Whitehead — Food Editor, Net World Media Group
The Ohio-based chain today sent out a news release making it very clear that before its competitors joined the bacon bandwagon — bacon-crusted pizza wars and…
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Ta-da! Subway unveils new logo
by S.A. Whitehead — Food Editor, Net World Media Group
Subway restaurants unveiled its new logo today – one of those rites of passage that is always a big deal for any brand, but especially for restaurant chains.
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5 questions for diners making the digital switch
by Jackie Berg — mArketing director, olo
As we cruise through 2016, with nearly 80 percent smartphone adoption, there is little debate: A restaurant brand's digital program is now of paramount…
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Pssst... QSR execs, got 10 minutes?
by S.A. Whitehead — Food Editor, Net World Media Group
QSRWeb is seeking answers to its annual state of the industry survey.
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Would you like some kimchi in your burrito, sir? A look at Taco Bell's innovation process
by S.A. Whitehead — Food Editor, Net World Media Group
The public relations folks at Yum! Brands recently took a moment to give us a peek inside their menu innovation process.
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Learning from the best and the worst restaurant apps
Nearly half of the top 100 restaurant chains don't have a native app, even though consumers expect one. Gleaning wisdom from over 1 million app reviews has…
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AI meets customer engagement: Creepy or necessary?
by S.A. Whitehead — Food Editor, Net World Media Group
A new artificial intelligence platform promises to engage diners in a caring way with very little thought and effort from restaurant operators.
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The good, the bad and the ugly about those food holidays
by S.A. Whitehead — Food Editor, Net World Media Group
Hamburgers ... Pinot noir ... peanut butter-and-chocolate: What do they all have in common? They all have specific U.S. days of celebration when the brands…
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Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut
by S.A. Whitehead — Food Editor, Net World Media Group
Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?
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The Instagram advantage: Seven rules for putting this super-visual tool to work for you
by Seshu Madabushi — Founder & CEO, mKonnekt
Pictures and words and great hashtags — that's the world of Instagram. It's a world restaurateurs must know to engage today's customers. Here are some…
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Chick-fil-A app campaign analytics show just how big a win it was
by S.A. Whitehead — Food Editor, Net World Media Group
You can drive consumers to your app, but you can't necessarily make them download it. This has been the perpetual problem for restaurants that want their…
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3,000+ Japanese McDonald's location giving out Pokemon Go loot in Happy Meals
This Wednesday, the craze that is Pokemon Go here in the U.S. got a lift from the McDonald's chain in Japan, where the game has still not launched. McDonald's…
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Why your app isn't appealing to your customer base
Not all apps are created equal, and consumers don't have the patience to wait while you to get it right.
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Six ways your restaurant's reputation is affecting your online orders
by Alex Membrillo — CEO, Cardinal Web Solutions
As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.
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Early bird gets the worm: Top 5 reasons to meet us in Cali for Fast Cas Exec Summit
by Cherryh Cansler — Editor, FastCasual.com
Although our 11th annual Fast Casual Executive Summit isn't until Oct. 9-11, you can get in at $595 as opposed to the regular price of $795 if you register by…
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Why the streets outside Los Angeles are suddenly bleeding pink ...
by S.A. Whitehead — Food Editor, Net World Media Group
Irvine, California says "Hello Kitty" to Sanrio's first U.S. cafe. The company wants its famous kitty to take a bite of the U.S. food service market.
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Pizza Hut's digital guru talking all-things tech
by Cherryh Cansler — Editor, FastCasual.com
Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile…
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