For an election day that sucks our souls, Krispy Kreme's freebie is full of holes

by S.A. Whitehead — Food Editor, Net World Media Group

It may be the only sweet thing to come out of next Tuesday’s election day: Krispy Kreme is giving anyone with one of those "I Voted Today” stickers a free…

Wendy's digging for 'old' in America's freezers

by S.A. Whitehead — Food Editor, Net World Media Group

This should be … well … interesting, and gross at the same time. Wendy's latest promotion is centered around finding the oldest food item in American freezers. 

Now trending: Restaurants offering gender-neutral bathrooms

by Cherryh Cansler — Editor, FastCasual.com

Many restaurants are ditching signs indicating separate men's and women's restrooms.

Oh Deer! Arby's offers venison sandwich LTO

by S.A. Whitehead — Food Editor, Net World Media Group

The sandwich takes an upscale approach to the meat featuring a thick-cut venison steak and crispy onions with a berry sauce on a toasted roll.

No-weight waiting: 4 pickup order problems and their solutions

by Jackie Berg — mArketing director, olo

How clear is the path to both your digital and in-store pickup points? Avoid these four common problems with the fixes provided here.

5 last-minute ways to make the most of Halloween at your restaurant

If you're reading this article, your Halloween plans are probably late in coming together. Don’t sweat it. Embrace the festive spirit and bring guests through…

What makes those arches shine so bright? A peek behind McDonald's 'golden curtains'

by S.A. Whitehead — Food Editor, Net World Media Group

A quick look at some of the brand's key data gives a glimpse at some of the things that make the mega-chain tick.

Understanding site selection variables for restaurant tenants

When you're looking for the right property for a pizzeria or QSR, having a checklist of desirable criteria can help you stay on track.

Shaq now owns Krispy Kreme franchise

by S.A. Whitehead — Food Editor, Net World Media Group

Fifteen-time NBA All-Star Shaquille O'Neal and Krispy Kreme doughnuts: When you think about it, they are a match made in heaven. And fittingly perhaps, now…

Analytics ROI vs. the high cost of ignorance

It's best if restaurateurs approach analytics by first asking themselves what their highest value questions are and then consider the many ways those questions…

How supply chain technology helped 2 brands save money, drive profits

With the proper software, restaurant management can provide predictive and actionable insights into entire food supply chains, enabling greater visibility…

5 prep steps to maximize holiday restaurant business

by Seshu Madabushi — Founder & CEO, mKonnekt

Don’t look now, but the holiday season has, in the view of many, already started. For retailers, this is cash-or-crash time. For restaurant operators, this…

7 ways to "Wow" your customer base

Brands often over-think the process when they’re attempting to come up with great ways to "surprise and delight" their customers. It doesn't have to be…

Questioning why you got into this crazy business? Here's a place to find an answer

by S.A. Whitehead — Food Editor, Net World Media Group

Though the readers of this website are involved in another sector of the food service industry, many of you still attended the Fast Casual Executive Summit…

How do millennials love thee? Let 'em count the ways

by Seshu Madabushi — Founder & CEO, mKonnekt

Millennials are a prime focal group for targeted marketing, a relatively untapped approach that marketers are slowly lining up to use for this age demographic.

Menu labeling: Follow this checklist to protect your brand

by Betsy Craig — pres, menutrinfo.com

As restaurant operators continue to prepare for the May 5, 2017, menu labeling deadline, many questions and challenges remain. Follow these key pointers to…

Free books and fire truck-delivered pizza: Two pizza powerhouses show benefits of cause-based campaigns

by S.A. Whitehead — Food Editor, Net World Media Group

Mega-chain pizza brands, Domino's and Pizza Hut, are pulling out all the stops this fall to show the world how the Big Pie Guys and Gals do marketing with a…

The science of segmentation helps Wienerschnitzel to 6 straight years growth

by S.A. Whitehead — Food Editor, Net World Media Group

When leadership and frontline staff at Wienerschnitzel say "Hot Dog!" this fall, they're probably not just referring to their menu. That's because the 330-unit…

The Restaurant Review Dance: Four steps to a better reputation

The importance of both knowing, and fiercely protecting your restaurant’s reputation online, is integral to business success today in any area of food service.

Cloud POS vs. digital ordering engine: Everything you need to know

by Noah Glass — CEO, Olo

As more restaurant brands develop digital ordering capabilities, restaurant technologists must understand the key differences between a cloud POS and a…