McDonald's restructures leadership team to focus on digitizing operations

January 8, 2020

McDonald's has added two leadership positions to strengthen interconnectivity and communication with both employees and customers by maximizing its digital…

McDonald's Impossible Burger may not be possible

January 8, 2020

The possibility of the lab-developed plant-based Impossible Burger appearing in some form at McDonald's is apparently approaching nil. That’s according to…

McDonald's facing discrimination lawsuit

Two top-level black McDonald's executives filed a federal lawsuit against the QSR.

McDonald's CEO pledges worker 'collaboration' in new year

January 6, 2020

McDonald's relatively new CEO, Chris Kempczinski, is continuing to take a direct-to-employees approach in his leadership of the gigantic chain, offering…

McDonald's workers act fast to save woman from potential violence

December 30, 2019

A group of California McDonald's employees was responsible for saving a women from potential harm after she mouth the words "help me" Dec. 24 to a drive-thru…

What wowed QSRweb readers in 2019

by S.A. Whitehead — Food Editor, Net World Media Group

From major C-suite changes at major QSRs, to everything and anything about the delivery game in quick-service, the top stories "of the year that was" on…

McDonald's/NLRB case ruling a big win for franchising companies

December 13, 2019

In what might be considered a major win for franchising companies Thursday, the National Labor Relations Board ruled that McDonald's should not be held for its…

McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses

by S.A. Whitehead — Food Editor, Net World Media Group

You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…

McDonald's names 1st female WNBA commissioner to its board

December 9, 2019

A major proponent of increasing women's presence in the C-suite, recent Deloitte president and CEO and WNBA Commissioner Cathy Engelbert was named today to the…

Chick-fil-A wins, QSRs win bigger in most-loved brands report

December 9, 2019

Chick-fil-A may sometimes have controversy, but they also have very devoted customers, as is evidenced in Savanta's Top 100 Most Loved US Eating Out Brands…

McDonald's dives deeper into branded merch with dedicated website

December 4, 2019

Any QSR restaurateur who ever wondered whether side lines of merchandise are proving profitable need look no further than the storied Golden Arches of…

McDonald's crunches into chick sandwich wars with 2-market test

December 2, 2019

McDonald's today confirmed that the brand is testing two new chicken sandwiches at locations in Houston and Knoxville, Tennessee, starting today and running…

McDonald's settles wage class action for $26M

November 26, 2019

Right on the heels of a suit filed in Illinois alleging McDonald's doesn't adequately protect its workers from customer violence, another suit — this one a…

McDonald's workers sue company for failing to protect them against violent customers

November 25, 2019

Seventeen McDonald's employees who are employed at 13 Chicago-area locations of the chain have filed suit against the giant QSR franchise company claiming that…

McDonald's tests cash-accepting self-order kiosks; will retrofits be needed?

November 14, 2019

McDonald's, which has pioneered the use of self-order kiosks, is testing kiosks that also accept cash, the company told Kiosk Marketplace via email. Cash users…

McDonald's named in another sex harassment suit, this one seeking class action status

November 13, 2019

A former Mason, Michigan McDonald's employee is hoping to form a class action suit against the Chicago-based brand in a suit filed this week in Michigan…

McDonald's US achieves all-sustainably grown coffee 1 year early

November 12, 2019

McDonald's USA announced today that it have beaten its own schedule for converting off of the mammoth chain's ground and whole bean coffee for U.S. restaurants…

McDonald's chief people officer leaves day after Easterbrook

November 5, 2019

In the wake of this weekend's McDonald's announcement that its former president and CEO, Steve Easterbrook, had relinquished his post, news comes that the…

McDonald's names CEO after Easterbrook's 'consensual relationship' with employee

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's has announced a leadership shake-up, following what former CEO Steve Easterbrook said was a "consensual relationship" with an employee that violated…

McDonald's does Happy Meal toy flashback

November 1, 2019

A lot of big kids — particularly those in the millennial range — will be heading to McDonald's in coming days to time-travel a bit since the brand is…