McDonald's to close former NYC flagship

June 25, 2020

McDonald's confirmed that it's closing its former flagship location at Times Square West 42nd St., in New York City, telling the New York Post it was "a…

Is your QSR a brand of ... influence?

by S.A. Whitehead — Food Editor, Net World Media Group

Want to really pull in that up-and-coming Gen Z-er? Better get to know their online "friends" and fast.

Nearly a year after chicken sandwich wars, a major QSR claim to fame comes out of the coop

by S.A. Whitehead — Food Editor, Net World Media Group

Burgers and fries have always been the instant word associations with QSRs, but now, almost one year after last August's storied chicken sandwich wars, that…

How self-service can make restaurants omnichannel retailers

by Ben Wheeler — President, KioskGUY.COM

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

McDonald's workers in 20 cities to strike today

May 20, 2020

McDonald's Corp. is the target of a planned strike today by its workers in 20 U.S. cities calling attention to what workers allege is inadequate employee…

International organization's complaint says sexual harassment pervades McDonald's worldwide

The Organization for Economic Cooperation and Development has filed a complaint seeking McDonald's action on alleged sexual harassment at its locations…

Meat shortage hits 'fresh, never frozen' Wendy's, but other burger brands OK

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has yanked burgers from nearly 1,000 store menus after problems obtaining its trademark "fresh, never frozen" beef, but the issue doesn't seem to be so…

Early QSR reopening data shows quick 'bounce-back' potential

May 5, 2020

Early data about foot traffic in the handful of states nationally that have fully or partially reopened restaurants over the past week, shows encouraging news…

McDonald's Q1 sales, earnings fall amid COVID-19 restrictions, closures

Even the giant QSR McDonald's is feeling the turbo-charged pinch of COVID-19, with its Q1 earnings down 17% due to declining sales worldwide.

UK McDonald's serving as health-worker testing site

April 28, 2020

A drive-thru McDonald's location in Leicester, England, is serving as a COVID-19 testing site for the nation's National Health Service workers, according to…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

Starbucks, Subway, McDonald's expected to join Chinese digital currency pilot

April 24, 2020

(Updates with comment from Starbucks)

McDonald's offers essential workers free 'Thank You Meals'

April 21, 2020

Who doesn't love a Happy Meal, right? McDonald's acknowledged that fact this week by launching the grown-up version of those little boxed meals, the "Thank You…

Chinese McDonald's location shut down after posting sign banning blacks

April 15, 2020

A McDonald's store in the Chinese city of Guangzhou has removed a posted sign and shut down, after the message displayed was reported to the chain's corporate…

McDonald's faces 2nd sexual harassment class action

April 14, 2020

Two women employed at a McDonald's corporate-owned location in Florida filed a federal sexual harassment lawsuit in Chicago this week against the quick-service…

McDonald's, Taco Bell, Dunkin' all amp up COVID-19 protection measures

April 13, 2020

Three major QSR brands are stepping up their COVID-19 precautionary measures and adding employee protective gear and other items, beginning with McDonald's. In…

McDonald's donates $3.1M in food to US communities

April 10, 2020

McDonald's has donated $3.1 million in food for U.S. communities, equaling nearly 3 million pounds of food, including dairy, beef, produce, fruit and bakery…

McDonald's donates 1M N95 masks to Illinois' fight against COVID-19

McDonald's is sending a million N95 masks for health care workers and first responders in Illiniois, thanks to its supply chain network.

McDonald's begins shifts with employee health checks

April 2, 2020

McDonald's and its franchisees are stepping up business action to ensure employees "are feeling their best at the beginning of each shift," a news release…

Wendy's ceases most US carryout, McDonald's does so in UK, Ireland

March 23, 2020

QSRs are increasingly turning to blogs from their executives speaking directly to customers and shareholders to relay COVID-19 restaurant news, including the…