Focus Brands adds 4 execs to leadership team

September 3, 2020

Focus Brands has made four key leadership appointments across its system and at two of its fast casual brands — Moe's Southwest Grill and Schlotzky's. "As we…

McDonald's 'categorically' denies lawsuit's discrimination claims

A suit filed Tuesday in federal court in Illinois alleged that McDonald's has systematically discriminated against Black franchisees for decades.

McDonald's Easterbook investigation prompts questions about other executives, HR

August 26, 2020

McDonald's is investigating its human resources department's actions, as well as claims from within its ranks that former CEO Steve Easterbrook might have…

McDonald's spicy chicken is 1st new McNugget flavor in 37 years

August 25, 2020

Hot and spicy chicken continues to blaze through the quick-service category, even sweeping up McDonald's, which is launching Spicy Chicken McNuggets Sept. 16 …

McDonald's chief: We may call on law enforcement to enforce mask policy

July 30, 2020

McDonald's CEO Chris Kempszinski said the burger chain may call on law enforcement agencies to help enforce its mask mandate for consumers.

McDonald's franchisee boosts compliance with checklist tech

July 30, 2020

Squadle, a technology company that enables multi-unit operators to simplify complex operations and streamline food safety, said Mcdonald's franchisee, 'B'ing…

McDonald's Q2 earnings miss on sharp revenue drop

Even that behemoth of fast food, McDonald's, has been left a bit stupefied by the impact of the pandemic on its second quarter results.

McDonald's to customers: Mask-up, but hold up on dining in

July 27, 2020

McDonald's is now mandating that its QSR customers mask up, just like its employees, and is also postponing opening dine-in options for another 30-day period…

McDonald's solar-powered Disney World store a lab for future

July 10, 2020

McDonald's opened a first-of-its-kind restaurant on Disney World property in Florida that will actually create enough renewable energy on-site to cover all of…

McDonald's to close former NYC flagship

June 25, 2020

McDonald's confirmed that it's closing its former flagship location at Times Square West 42nd St., in New York City, telling the New York Post it was "a…

Is your QSR a brand of ... influence?

by S.A. Whitehead — Food Editor, Net World Media Group

Want to really pull in that up-and-coming Gen Z-er? Better get to know their online "friends" and fast.

Nearly a year after chicken sandwich wars, a major QSR claim to fame comes out of the coop

by S.A. Whitehead — Food Editor, Net World Media Group

Burgers and fries have always been the instant word associations with QSRs, but now, almost one year after last August's storied chicken sandwich wars, that…

How self-service can make restaurants omnichannel retailers

by Ben Wheeler — President, KioskGUY.COM

Fully opted-in loyal restaurant customers would jump at the chance to get their order started long before they wait to get to a speaker box. Self-service…

McDonald's workers in 20 cities to strike today

May 20, 2020

McDonald's Corp. is the target of a planned strike today by its workers in 20 U.S. cities calling attention to what workers allege is inadequate employee…

International organization's complaint says sexual harassment pervades McDonald's worldwide

The Organization for Economic Cooperation and Development has filed a complaint seeking McDonald's action on alleged sexual harassment at its locations…

Meat shortage hits 'fresh, never frozen' Wendy's, but other burger brands OK

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has yanked burgers from nearly 1,000 store menus after problems obtaining its trademark "fresh, never frozen" beef, but the issue doesn't seem to be so…

Early QSR reopening data shows quick 'bounce-back' potential

May 5, 2020

Early data about foot traffic in the handful of states nationally that have fully or partially reopened restaurants over the past week, shows encouraging news…

McDonald's Q1 sales, earnings fall amid COVID-19 restrictions, closures

Even the giant QSR McDonald's is feeling the turbo-charged pinch of COVID-19, with its Q1 earnings down 17% due to declining sales worldwide.

UK McDonald's serving as health-worker testing site

April 28, 2020

A drive-thru McDonald's location in Leicester, England, is serving as a COVID-19 testing site for the nation's National Health Service workers, according to…

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…