Ex McDonald's CEO must answer QSR's questions about sexual relationships

March 30, 2021

McDonald's ex-CEO Steve Easterbrook will have to provide much of the information he asked a court to hold back in a lawsuit in which McDonald's alleges he lied…

McDonald's general counsel: 'Challenges are complex, but opportunities are significant'

McDonald's has named former Boston Scientific Corporation General Counsel Desiree Ralls-Morrison, a Black corporate leader, to head its global legal operations…

McDonald's names 1st US operator to win 'Three-Legged Stool Award'

March 5, 2021

McDonald's is kicking off Women's History Month by announcing its first U.S. franchisee recipient of its Global Three-Legged Stool Award — Atlanta-based…

McDonald's, Subway, DQ to lead fast-food market growth through 2024

March 5, 2021

By 2024, the global fast-food market will have grown by $75.85 billion, but that growth will be slow when compared to 2019, according to the research company…

McDonald's CEO: Sexual harassment 'will not be tolerated'

March 2, 2021

McDonald's is facing a new onslaught of criticism, following Sunday's CBS Sunday Morning show report of alleged widespread sexual harassment among employees.

McDonald's, Sift partner on international mobile ordering

February 24, 2021

McDonald's has partnered with digital trust and safety provider, Sift, to safeguard and streamline the customer experience on the QSR's mobile app in select…

Chick-fil-A scoring big in Chicken Sandwich Wars ... for now

Today's question for readers: Are we tired of hearing about chicken sandwiches yet? Of course not.

Black McDonald's franchisees take protest to chain's HQ doorstep

February 23, 2021

A pair of Tennessee Black franchisees took their allegations of discrimination against McDonald's straight to the chain's corporate headquarters in Chicago's…

The chicken fight continues ... Taco Bell enters the ring

February 22, 2021

The QSR Chicken Wars are heading into taco territory with Taco Bell debuting a Crispy Chicken Sandwich Taco on March 11 in Nashville, Tennessee, and Charlotte…

McDonald's speaks on diversity, equity, inclusion efforts

February 18, 2021

In the same week that one of McDonald's largest Black franchisees filed a civil rights suit against it alleging that the company has shown systemic racial bias…

Wendy's adds some pop to chicken wars

February 18, 2021

Wendy's is using jalapenos to punch up its latest permanent poultry menu offerings — the Jalapeno Popper Chicken Sandwich and salad.

McDonald's, Burger King promos hold off chicken sandwich-starved hoards

February 17, 2021

If there's one thing well-established in quick-service-dom, it's that customers have a wicked hankering for fried chicken sandwiches. Now, two of the world's…

McDonald's Black franchisee: 'Only time McDonald's does anything for Black folk is when they're forced to'

Former pro baseball player and 40-year McDonald's franchisee, Herb Washington, came out swinging at McDonald's Tuesday, first filing suit against the chain for…

McDonald's brings back Hi-C after 4-year hiatus

February 11, 2021

After receiving a litany of pleas to bring back Hi-C Orange Lavaburst since dropping it from the menu in 2017, McDonald's is doing just that, according to a…

McDonald's lights up Lunar New Year with Asian stars, red envelopes

February 3, 2021

McDonald's is going all-in for one of China's biggest annual holidays, the Lunar New Year, which begins Feb. 12 as the official start to this Year of the Ox.

McDonald's board chair says Dr. King's words live on in Ronald McDonald House Charities

by Enrique Hernandez, Jr.

Martin Luther King Jr. Day is only a couple of weeks behind us, and after all that happened in 2020, Dr. King's "Where Do We Go From Here?" address seems…

McDonald's Q4 was brand's strongest of 2020

January 29, 2021

In its fourth quarter, ending Dec. 31, 2020, McDonald's delivered its strongest financial performance of the extraordinary year of 2020, when the brand said it…

McDonald's, Carl's Jr, Hardees feel the burn with latest offerings

January 26, 2021

If, as they say, variety is the spice of life, then it makes sense that spice has become the variety of choice for QSRs. Just this week, McDonald's, Carl's Jr.

McDonald's using trays made from trash in Latin America

January 26, 2021

McDonald's largest global and independent franchisee, Arcos Dorados, is replacing its plastic trays with what the company said was a more sustainable version…

McDonald's franchisees install pathogen-control tech

Although it's not uncommon for hospitals to UV light to zap and neutralize airborne and surface pathogens, the technology is new for restaurants. McDonald's…