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3 Ways to Rebuild Your Brand & Attract Customers Post-COVID

All at once restaurant owners were forced to shut down in-store operations, adapt to all-digital ordering, and now … the mandate to deliver flawless safety…

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IFBTA Webinar

IFBTA Webinar: Qu- Optimizing Your Digital Order Channels for COVID Survival

Presented by Qu

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Top restaurant trends place premium on home, health, purpose, price

June 5, 2020

This year, the market researchers at Euromonitor expect per capita global consumer expenditure to decline by approximately 5% and the global economy to enter…

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3 Ways to Re-Build Brand Trust & Attract Guests During COVID

Guests have increased anxiety about the food pickup & collection process today. Restaurants need to rebuild brand trust by delivering these 3 things.

Presented by Qu

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Nearly a year after chicken sandwich wars, a major QSR claim to fame comes out of the coop

by S.A. Whitehead — Food Editor, Net World Media Group

Burgers and fries have always been the instant word associations with QSRs, but now, almost one year after last August's storied chicken sandwich wars, that…

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Displaced restaurant workers create web series amid pandemic

June 5, 2020

In hopes of changing how people view the foodservice industry, a group of Atlanta-based restaurant workers created a web series called, "Gratuity Not Included…

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Keeping tabs on Top 100 winners' traits plus Oracle expert's pandemic-era performance tips

by S.A. Whitehead — Food Editor, Net World Media Group

On today's podcast, FastCasual Editor Cherryh Cansler gives her take on top traits of this year's Top 100 Movers & Shakers winners, while an Oracle restaurant…

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Taco John's opens 3 travel stop stores

June 4, 2020

Cheyenne, Wyoming-based QSR, Taco John's International Inc. said it is opening three franchise locations of the chain inside Love's Travel Stops & Country…

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Flexibility Act en route to president: Restaurant industry breathes sigh of relief

June 4, 2020

Better loan terms, loosened FTE rehire requirements and a longer coverage period are just some of the benefits of the PPP Flexibility Act passed by the Senate…

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Firehouse Subs '5-alarm' tech emergency highlights value of evaluating systems

by S.A. Whitehead — Food Editor, Net World Media Group

For Firehouse Subs, the emergence of COVID-19 on the American landscape triggered nothing short of a five-alarm emergency to get the sandwich brand in sync…

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Mercato Partners launches $90M investment fund to fuel up-and-coming brands

June 4, 2020

Mercato Partners, an investor for growth-stage companies, has developed Savory, a $90 million fund to help scale up-and-coming restaurant concepts. To create…

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Consumers leaning into order pickup

June 3, 2020

When it comes to digital restaurant orders, consumers prefer picking them up compared to delivery and are ordering more meals online than ever primarily due to…

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KFC Canada ups its digital strategy with new AI, analytics backbone

June 3, 2020

KFC selected cloud-based AI and analytics provider, Manthan, to upgrade its digital game across more than 600 restaurants in Canada. A news release said that…

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Wendy's bears brunt of social media slam around franchisee's Trump donations

June 3, 2020

A large donation to President Donald Trump's reelection PAC made by a franchisee of hundreds of U.S. Wendy's, Taco Bells and Pizza Huts has triggered a social…

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&pizza CEO calls for action re: black deaths in police custody

June 2, 2020

The highly socially active pizza brand, &pizza, is taking a firm stance with regards to its leader's views concerning the recent deaths of black…

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Former IHOP CIO takes on same role at Casey's General Stores

June 2, 2020

Casey's General Stores Inc. has named Adrian Butler, former CIO at IHOP parent, Dine Brands Global, as the convenience store company's CIO, in a newly created…

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Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

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With dine-in permitted at more US restaurants, transactions improve

June 1, 2020

Out of the more than 1 million restaurants that were in business as of this year in the U.S,, the NPD Group estimated Monday that nearly 320,000 were now…

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Yum China intros plant-based entrees at KFC, Pizza Hut, Taco Bell

June 1, 2020

Yum China Holdings Inc. is partnering with plant-based "meat" provider, Beyond Meat Inc., to introduce the Beyond Burger as an LTO at select KFC, Pizza Hut and…

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Checkers & Rally's deploys AI-powered data platform to grow sales, system

June 1, 2020

Checkers & Rally's has partnered with the AI-powered subscription-based platform, SiteZeus, as a location intelligence partner for its nearly 900 locations…

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