El Pollo Loco pledges to be more inclusive of Hispanics

by Cherryh Cansler — Editor, FastCasual.com

Launched at the World Economic Forum in 2019, The Hispanic Promise is a non-legally binding way to encourage business leaders and companies to create a more…

Del Taco opens 2 locations in Georgia

November 8, 2019

Next Wednesday, Del Taco will open two new locations in Georgia, including one on Highway 85 in Riverdale and another on Banks Station Lane in Fayetteville, a…

Dunkin' deal expands Houston-area market penetration

November 8, 2019

Dunkin' Brands announced a substantive deal with a new franchisee this week to expand its brand in Texas, beginning with Dunkin's plan to open 18 Houston-area…

McDonald's new CEO asks employees to 're-enlist' to do 'right thing each and every day'

November 7, 2019

Less than a week after being named McDonald's president and CEO, Chris Kempczinski, joined with the mega-QSR's Board Chair Rick Hernandez Jr., to let employees…

2 winter menu magnets customers can't bear for you to ignore

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

What do QSR customers want this winter? Look in the spice rack and away from the meat locker.

Why Dynamic Menu Items are the Future of Restaurant Data

At Qu, we've worked tirelessly over the past year to build a unified menu management system powered by dynamic items to honestly address how broken POS has…

White Castle slides 'n nibbles its way into winter

November 7, 2019

Warmth and comfort is the name of the QSR game as we head into the winter months and White Castle has noted that fact, by bringing back three tote-able items…

Best practices for integrating carryout

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

By envisioning the carryout business as a component of an emerging, integrated digital ecosystem, restaurant decision makers can allocate resources in a way…

Wendy's reports strong Q3

November 6, 2019

The Wendy’s Company reported Wednesday that systemwide sales growth were up 5.5% and that the brand opened 27 units during the third quarter, ending Sept.

Nov. 19 webinar reveals future's best restaurant cybersecurity practices

by S.A. Whitehead — Food Editor, Net World Media Group

How prepared is your brand for the cyber-future? If there's room for improvement in this area, this Nov. 19 webinar promises to get you up to speed.

Veterans Day Monday has brands primed to show support

by S.A. Whitehead — Food Editor, Net World Media Group

Veterans Day is Monday and brands nationally are rolling out the red carpet for all those who serve and have served.

Taco Bell opens up for passionate, pioneering spirit to win $6M in scholarships

November 6, 2019

The Taco Bell Foundation will open its fifth annual Live Más Scholarship to applicants, with more than $6 million available, with each scholarship ranging from…

10-year outlook: commercial foodservice poised for growth as away-from-home dining expands

November 5, 2019

The commercial foodservice industry will continue to expand as Americans eat more meals away from home, but operators face a host of challenges from a more…

Noodles & Co: 'The guest experience is never going to exceed the team member experience'

Sue Petersen, vice president of human resources at Noodles & Company, discusses her strategies for not only hiring, training and retaining workers, but also…

Presented by FastCasual.com

Paytronix launches feedback tool for online orders

November 5, 2019

Keeping delivery customers happy is quite a challenge, which is why Paytronix Systems Inc. has launched FEEDback, a module to help restaurant managers measure…

Dog Haus, Ike's, Zoup leaders say being trendy is definitely not 'where it's at'

by S.A. Whitehead — Food Editor, Net World Media Group

The name of the game now in limited-service menu innovation has less to do with following the waves of trends that regularly sweep through food service and…

McDonald's chief people officer leaves day after Easterbrook

November 5, 2019

In the wake of this weekend's McDonald's announcement that its former president and CEO, Steve Easterbrook, had relinquished his post, news comes that the…

Study finds QSRs struggling to serve growing order-for-pickup audience

November 5, 2019

As much as the restaurant world debates home delivery, it remains a fact that order-ahead, pickup-in-store sales are racing forward and now, a recently…

Chicken Guy snags former Mod Pizza exec

November 4, 2019

Chicken Guy, co-founded by celebrity chef Guy Fieri and restaurateur Robert Earl, has expanded its senior leadership team with the appointment of John Dikos as…

McDonald's names CEO after Easterbrook's 'consensual relationship' with employee

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's has announced a leadership shake-up, following what former CEO Steve Easterbrook said was a "consensual relationship" with an employee that violated…