McDonald's 'golden arches' droop as Q3 sales fall short

October 22, 2019

With its U.S. sales slowing down and fast food competition heating up, McDonald's turned in disappointing third-quarter financials that reined in investors…

New financial reporting system standardizes languages, currencies

October 21, 2019

Restaurant analytics company, Revenue Management Solutions, has launched an SaaS application called metiRi that gathers, consolidates, standardizes and…

Blasted! Taco Bell's iconic freeze turns 15

October 21, 2019

2004. That's the year that Taco Bell said it's most iconic and assuredly most viridescent beverage, the Baja Blast, first came on to the scene. That's why the…

A&W is sprouting up a plant-based burger, CEO says on QSRweb podcast

by S.A. Whitehead — Food Editor, Net World Media Group

A&W's turnaround CEO Kevin Bazner goes one-on-one with QSRweb Editor Shelly Whitehead on today's podcast to break some news on the brand's rollout of the…

Wendy's Carolinas-only LTO heats up fall

October 18, 2019

Wendy's has brought back it Carolina Classic Burger LTO, but specifically to its North and South Carolina locations, a news release said. The special item…

Jimmy John's officially becomes an Inspire Brands company

October 18, 2019

Arby's and Sonic parent, Inspire Brands, Inc. has officially completed its acquisition of Jimmy John's Sandwiches, now making Inspire Brands the fourth largest…

Chick-fil-A calls up dine-in mobile ordering nationwide

October 17, 2019

Chick-fil-A said it's eliminating the need to stand in line or order at the counter for its in-restaurant guests by introducing dine-in mobile ordering at…

Noble partners with Epson to streamline in-venue mobile food, drink orders

October 17, 2019

Noble, an on-premise experience platform that streamlines food and beverage operations for venues, has adopted the Epson TM-m30 and TM-T20II POS receipt…

Digital Signage & the Internet of Things

Digital displays are no longer the passive carriers of content. IoT devices are allowing displays to make content decisions in real time, while providing…

A QSR guide to confronting activists, restaurant disruption

by Mark Lee — Assistant Vice President and Risk Consultant, Hub International

Social media has taken the gloves off social activism and that's being felt in the real world at QSR brands nationally and worldwide. An ongoing series of…

KFC promotion sends 528 wings each to 500 diners' doors

October 17, 2019

KFC is pushing its newly introduced Kentucky Fried Wings with a special $75 promotional package available for 500 customers, which essentially sends 528 wings…

Burger King opens 3,000th restaurant in Asia-Pacific

October 17, 2019

Burger King has opened its 3,000th Asia-Pacific store in Huatai Center in Shanghai, China this fall. The new restaurant, which is operated by a joint venture…

The dark side of restaurant automation: data management challenges

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service kiosks, and other automation technologies, deliver greater efficiencies to restaurants, but managing the data for managing equipment presents more…

B.Good, Wahlburgers, Salata, Gloria Jean's leaders on the state of fast casual 'front'

by S.A. Whitehead — Food Editor, Net World Media Group

The fast casual restaurant "front" is inncreasingly a rough-and-tumble one on the restaurant industry field of play. But the four brand leaders on the Fast…

Ben & Jerry's, Sierra Club unite on clean energy

October 16, 2019

Ice cream chain,Ben & Jerry's, has joined with the Sierra Club on a renewable energy push nationwide in October, through both a social media initiative and…

5 ways training can help restaurants prevent sexual harassment

Implementing regular, interactive training that’s customized for restaurant operators can help move the conversation from awareness to action to prevention.

Presented by FastCasual.com

When digital menu content distracts from the goal

From menu animations that flash by at the speed of light, to the laborious customer experience of printed menus, there's got to be a better way.

Fancy Foods shows' host rebrands, widens membership

October 15, 2019

The 67-year-old Specialty Food Association — representing 3,800 member companies in the $148 billion specialty food industry — is itself rebranding. The SFA…

What to do when franchisees go rogue

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As franchise organizations expand, they oftentimes find it makes sense to allow franchisees some freedom in how they market the brand. But knowing how much…

Order ahead app Ritual launches in Germany, Hong Kong, Netherlands

October 14, 2019

Toronto's Ritual, an on-demand food pickup service, has expanded its international footprint by launching its mobile app in Germany, Hong Kong and the…