Farmer Brothers' coffee partner wins award

October 28, 2014

The Cup of Excellence is an annual Alliance for Coffee Excellence competition held in coffee-growing origins around the world.

Who's the boss? Tips for avoiding joint employer liability

by Brenda Rick Smith — Editor, Networld Media Group

Franchisors must clearly define their roles to exclude control over the terms and/or conditions of franchisee's employees.

People don’t just leave bad managers...They also leave bad schedules

by Nate DaPore — President and CEO, PeopleMatter

Mobile tools help your team plan ahead, and when the schedule finds its way to mobile phones, you can kiss the 'I didn’t know' excuse goodbye.

Prognostication: 2015 menu trends

by Alicia Kelso — Editor, QSRWeb.com

Beverages, micro-local, crowdsourcing and increased competition from nontraditional foodservice outlets are all expected to shape the restaurant landscape in…

Popeyes creates new buttermilk biscuit butterfly shrimp offering

October 27, 2014

Popeyes Louisiana Kitchen today announced the launch of its new Buttermilk Biscuit Butterfly Shrimp, available now through Nov. 30.

Chick-fil-A plans drive-thru debut in Wyoming

October 27, 2014

Chick-fil-A is about ready to add its second location in Wyoming, and its first restaurant in the state with a drive-thru. According to the Wyoming Business…

Culver's drops Sysco for Gordon Food Service

October 27, 2014

Culver's is reportedly switching its food supplier entirely to Gordon Food Service. The Wisconsin-based chain had also used Sysco for about 60 percent of its…

HMSHost deploys WatchGuard firewall system

October 27, 2014

HMSHost has partnered with WatchGuard Technologies to secure its global networks. The company has deployed hundreds of WatchGuard Unified Threat Management…

Delivery startups targeting fast food crowd

October 27, 2014

The quick-service marketplace continues to get more crowded. A growing number of online food companies are popping up, particularly in the San Francisco area…

Think the QSR segment is in trouble? Consider Sonic

by Alicia Kelso — Editor, QSRWeb.com

Sonic has dedicated a lot of resources to make sure it's ready for any launch, beginning a promotion before it goes to TV.

Will Apple Pay be good, bad or neutral for the restaurant industry?

Seth Priebatsch, LevelUp's Chief Ninja, prognosticates about the future of Apple's mobile payments platform as it applies to restaurant chains.

Dunkin' Brands gets a lift from Baskin-Robbins US sales

October 24, 2014

Dunkin' Brands reported its Q3 results Thursday, which included 2-percent comp store sales growth at Dunkin' Donuts, and a 5.8-percent jump at Baskin-Robbins…

HMSHost adds two execs to support development efforts

October 24, 2014

HMSHost has appointed Stephanie Havard as EVP of Restaurant Development, overseeing strategic investment, concept development and design and construction; and…

Restaurant Association’s EVP named a 'Top Lobbyist'

October 24, 2014

Scott DeFife, EVP of Policy and Government Affairs for the National Restaurant Association, has once again been named a 2014 top lobbyist by "The Hill…

Consolidated Concepts adds two senior supply chain executives

October 24, 2014

Wade Winters is joining Consolidated Concepts as vice president of Supply Chain, and Joni Miller is joining as director of Supply Chain.

Nestlé Toll House Café jumps on the pumpkin spice bandwagon

October 24, 2014

Nestle Toll House Café by Chip will introduce two seasonal offerings on Sunday, including the pumpkin spice latte and pumpkin spice cookies. They will both be…

Church's Chicken debuts its first food truck

October 24, 2014

Atlanta-based Church's Chicken will debut its first food truck at a Boys & Girls Clubs of Metro Atlanta event on Saturday. According to the Atlanta…

Int'l Franchise Association, Cyber Security Alliance caution franchisees about cybersecurity

October 24, 2014

International Franchise Association and the National Cyber Security Alliance will create materials to support a culture of cybersecurity.

Krispy Kreme marks entry in South America with three-story doughnut factory

October 24, 2014

Krispy Kreme today opened its first store in Bogata, Colombia, in partnership with franchise partner IRCC Ltda., a subsidiary of VA! Group. The shop also marks…

Dunkin' Donuts franchisees strategize beverage, breakfast position

October 24, 2014

More than 100 members of the Dunkin' Donuts Independent Franchisee Owners association met this week in Las Vegas to discuss how changes in the beverage and…