CEO Roundtable: The success of your brand depends on your people

Oversaturation of concepts poses a threat from real estate to market share. 

Entrepreneurial growth slow but steady, survey finds

October 22, 2013

Entrepreneurs are making slow but steady progress toward growth, according to the Fall 2013 American Express OPEN Small Business Monitor. The research suggests…

Jack in the Box kicks off annual ornament fundraiser

October 22, 2013

Jack in the Box restaurants today announced a holiday fundraiser benefiting Big Brothers Big Sisters. For $1, plus tax, guests may purchase a limited-edition…

Tim Hortons named one of world's 'most loved' companies

October 22, 2013

Tim Hortons is ranked second in the QSR category for APCO Insight's newly released "100 Most Loved Companies in the World" list.

A&W Canada adds mobile app, kiosk for real-time customer feedback

October 22, 2013

A&W Food Services of Canada Inc. has added the Loop Mobile Customer Engagement solution by Benbria to monitor real-time, location-based guest feedback.

NetWaiter launches system for convenient group ordering

October 22, 2013

NetWaiter, an online ordering service for restaurants, announced the availability of a group ordering feature that the company said allows offices and other…

Rita's, Philly Pretzel Factory open first co-branded unit

October 22, 2013

Philadelphia-based Philly Pretzel Factory and Rita's Italian Ice have announced their first co-branded outlet at Montgomery Mall in North Wales, Pa. There will…

McDonald's Canada denies using eggs from abusive farms

October 22, 2013

News spread this week alleging that two of McDonald's Canada's egg suppliers engaged in "egregious animal cruelty" practices as evidenced in hidden-camera…

Wisconsin McDonald's co-op names Dallas agency to lead creative

October 22, 2013

Dallas-based Moroch Partners has won the co-op business for McDonald's restaurants in Madison, Wisc., following a national client-led review.

Revention speeds up online ordering with new 20 Second feature

October 22, 2013

Revention's online ordering mobile application has added the new 20 Second Order Process Feature, created to enhance the user experience for both customers and…

Revamped app allows businesses to create coupons from photos, messages

October 22, 2013

Photopon, a custom couponing app, has launched version 2.0 of the iOS app in the Apple iTunes Store. Available throughout the U.S., Photopon lets users select…

Yum! Brands plans $10B investment in emerging markets

October 22, 2013

Yum! Brands has announced the opening of its 40,000th restaurant, a flagship KFC store in Goa, India. The company expects to have $1 billion in system sales in…

McDonald's Mighty Wings off slightly on price, flavor profile

by Alicia Kelso — Editor, QSRWeb.com

Technology is going to be a big part of McDonald's future, particularly digital engagement with consumers.

Mobile websites made easy – tips and tricks for restaurant operators

by Greg Mista

62 percent of consumers are less likely to choose a restaurant if they can't read the menu on a mobile device

Mobile ad buys: It doesn't have to be witchcraft

While 21 percent of time spent with media is on the mobile phone, mobile ads garner just 4 percent of overall ad budget.

Cardinal's burger-cooking technique wins top Sysco honor

October 21, 2013

Cardinal Meat Specialists recently was honored by Sysco for its Revolution Burger. The Canadian-based company received a the USA Gold Level Product of the Year…

Dunkin' Donuts Bakery Series coffee hits grocery aisles

October 21, 2013

The J.M. Smucker Company, makers of Dunkin' Donuts packaged coffee, has introduced Dunkin' Donuts Bakery Series Coffees to grocery stores throughout the…

Quiznos plans 70 restaurants in the Middle East

October 21, 2013

Following its recent expansion into Mexico and Russia, Quiznos has turned its attention on the United Arab Emirates through an agreement with new franchisee…

White Castle adds 12 fans to Hall of Fame

October 21, 2013

Twelve of White Castle's most loyal fans have been selected to be part of the brand's Cravers Hall of Fame. The applicants submitted stories about their love…

Carl's Jr. adds delivery in Thailand market

October 21, 2013

Carl's Jr. Thailand has teamed up with foodpanda, an online food delivery service. The new collaboration started with all restaurants in Bangkok before…