Minimum wage set to rise in 10 states in 2013

December 28, 2012

Although it's far short of the $15 hourly pay many employees in New York and other cities have been protesting for lately, the minimum wage will rise in 201…

Report: Consumers likely to share complaints about restaurant cleanliness

December 28, 2012

SCA's third annual 2012 Tork Report reveals that 92 percent of U.S. consumers said they will complain about an unfavorable dining-out experience. Of those…

What is the role of fanatical, cult-like menu items in QSR segment?

by Darrel Suderman — President, Food Technical Consulting

Cult-like food products drive brand value as the enormous consumer base recognizes and assigns value to the new product developed by a particular company.

QSRs finish the year strong with menu rollouts

by Alicia Kelso — Editor, QSRWeb.com

According to Technomic research, November has the highest percentage of new product launches.

Research group names food waste consciousness as top 2013 trend

December 27, 2012

The Values Institute at DGWB, a social science research group, has released its second annual forecast of health-related trends that consumers are expected…

Burger King franchisee settles racial discrimination suit

December 27, 2012

Fast Food Enterprises #3, a Burger King franchisee, has settled a federal lawsuit brought forth by a black customer who claimed a white employee in the…

QSRs close out the year by adding to menus

Quick-service restaurants were busy introducing limited-time offers throughout November and December. According to Technomic, November has the most new item…

Commentary: Visual content tops 2013 restaurant marketing trends

Cause marketing is also a major focus for brand differentiation, as customers seek out establishments that help the community.

Seafood concept operator plans 'dozens' of NY locations

December 26, 2012

A limited-service seafood concept called Boneheads is planning to open "dozens" of units in the New York market. According to the New York Daily News, the…

Dairy Queen woos chocoholics with January Blizzard

December 26, 2012

Dairy Queen has announced its January Blizzard of the Month flavor — Chocolate Candy Shop.

Burger King returns to France after 15 years

December 26, 2012

Burger King has returned to the French market for the first time since 1997. According to the Associated Press, the brand opened a restaurant over the weekend…

Ronald McDonald House Charities names new CEO

December 26, 2012

The Ronald McDonald House Charities (RMHC) Global Board of Trustees elected J.C. Gonzalez-Mendez, senior vice president of McDonald's Global Corporate Social…

Burger King headquarters donates $40K for low-income students

December 24, 2012

Employees from Burger King Worldwide headquarters in Miami spent the last few weeks of the year collecting donations for Toys for Tots, working with Habitat…

Dunkin' Brands, Eli Manning team up to help Sandy victims

December 24, 2012

Dunkin' Donuts held a charity brunch with New York Giants quarterback Eli Manning last week that raised approximately $90,000 to support ongoing Hurricane…

New book describes hardships of running a Western concept in China

by Cherryh Cansler — Editor, FastCasual.com

Former master franchisee of Auntie Anne's Pretzels writes about the obstacles he faced that "will make anyone in business laugh, cringe and think twice about…

Breadcrumb's app update will speed business operations

December 23, 2012

Breadcrumb has unveiled an upgrade to its iPad POS for restaurants, bars and cafes. Breadcrumb 1.2 makes daily operation faster and easier for servers…

Wendy's signs Dick Vitale for Baconator campaign

December 21, 2012

Dick Vitale, known for his colorful basketball commentary on ESPN, has been signed by Wendy's to push its Baconator and Son of Baconator burgers.

Dairy Queen picks Barkley as new AOR

December 21, 2012

American Dairy Queen Corporation (ADQ) has named Barkley as its new advertising agency of record after a four month formal agency review.

Arby's commits to drop gestation crates

December 21, 2012

Arby's has joined the growing list of major quick-service brands that have committed to phasing out the use of gestation crates in their supply chain.

NRA Educational Foundation appoints new CDO

December 21, 2012

The National Restaurant Association Educational Foundation (NRAEF) announced that Katherine Speyer Schieffelin has been named senior vice president and chief…