Wendy's, In-N-Out, Caribou Coffee top Zagat's 2012 list

September 28, 2012

Wendy's and In-N-Out Burger were once again named the top overall chains in this year's Zagat Fast-Food Survey. Both brands were No. 1 in the 2011 survey as…

Own reviews; control content

by Jitendra Gupta — Mobile CRM Director, Punchh

It seems the new four-letter word in the restaurant business is Yelp. The open-forum review site has empowered diners to share opinions online with a…

Dairy Queen to feature pumpkin treats in October

September 27, 2012

The Dairy Queen system is planning to launch fall favorites in October with Pumpkin Pie as the Blizzard of the Month, as well as Pumpkin Pie flavored Royal…

Taco Cabana plans major giveaway for National Taco Day

September 27, 2012

Taco Cabana is planning on flame grilling more than 30,000 chicken breasts to create more than 60,000 chicken fajita tacos for its guests on Oct. 2, National…

Report: U.S., Canada, China restaurants gain traffic in Q2

September 27, 2012

If it wasn't rainy, cloudy weather that kept foodservice customers away throughout much of Europe in the April, May and June quarter, it was economic concerns…

What is the role of 'thought leadership' in new product innovation?

by Darrel Suderman — President, Food Technical Consulting

The old paradigm of type-A R&D; business managers that run large R&D; departments is out, and the new model of servant leaders with innovative thought…

A look at September's QSR LTO rollouts

by Alicia Kelso — Editor, QSRWeb.com

Three chains introduce full fall-inspired menus.

McDonald's TV channel expands throughout California

September 27, 2012

Seven-hundred McDonald's restaurants in California now feature the "M Channel," a customized television channel created specifically for the company.

Yum! Brands awarded for leadership training program

September 27, 2012

Yum! Brands Inc.'s "Taking People With You" employee leadership training program has received a "Gold Award for Excellence" in the category of custom content…

Jack in the Box debuts Sourdough Cheesesteak Melt

September 27, 2012

Beginning today at participating restaurants, Jack in the Box is offering a Sourdough Cheesesteak Melt. The new sandwich features sliced steak, grilled onions…

KFC hits China milestone, growth continues as economy slows

by Alicia Kelso — Editor, QSRWeb.com

September 27, 2012

Yum! Brands' China Division has recently opened its 4,000th KFC restaurant. The milestone restaurant is located in Dalian, China, and commemorates the…

Dunkin' Donuts agrees to end gestation crate use

September 27, 2012

Dunkin' Donuts announced that it will begin switching to cage-free eggs in its breakfast sandwiches nationwide and eliminate cages for breeding pigs known as…

Delphi publishes outdoor digital display specification report for QSRs

September 27, 2012

Delphi Display Systems Inc. has announced the availability of "Understanding the Technical Specifications of Outdoor Digital Displays for QSR," a white paper…

Report: Social media linked to fewer than 1% of sales

September 27, 2012

Data from a Forrester research study found that fewer than 1 percent of transactions could be traced back to social links. The report, "The Purchase Path of…

New line-busting app for restaurants from Storific

September 27, 2012

Another new mobile ordering app is promising to make long waits in restaurant lines a thing of the past. Storific, headquartered in Paris, is launching its new…

September's QSR LTO rollouts

Fall-themed items dominated menu promotions in September.

Cornery Bakery, Taco Cabana name BizCom Associates as PR agency

September 26, 2012

Dallas-based public relations agency BizCom Associates has added Corner Bakery Cafe and Taco Cabana as new clients.

Free webinar on navigating online analytics

September 26, 2012

Social media isn't just for outbound marketing anymore. When every online review is seen by at least 150 other potential guests, restaurant operators must have…

Tool allows operators to create custom music mixes

September 26, 2012

Restaurant operators looking for a way to provide custom music mixes at an affordable price have a new solution. ReMix, the newest service from business music…

Church's Chicken introduces Big Tex Tender sandwich

September 26, 2012

Church's Chicken's Big Tex Tender Sandwich made its debut on the chain's menu this week at participating restaurants.