How to fight for more social media resources in your company

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Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.

Rita's, Bojangles among fastest growing U.S. companies

by Alicia Kelso — Editor, QSRWeb.com

Inc.'s Top 500 list's food and beverage category dominated by fast casual brands.

Report: C-store sales up 6 percent despite flat traffic

August 22, 2012

Convenience store (c-store) visits remained stable and total channel sales were up in the second calendar quarter of 2012 compared to same quarter year ago…

Jack in the Box adds online college courses for employees

August 22, 2012

StraighterLine announced that Jack in the Box Inc., which operates and franchises the Jack in the Box and Qdoba restaurant chains, is adding StraighterLine's…

Advocacy group accuses McDonald's, Subway of deceptive marketing

August 22, 2012

A coalition of children's, health, privacy and consumer advocacy organizations, led by the Center for Digital Democracy (CDD), has filed five separate…

QSR tech provider discussing job creation at Republican, Democratic conventions

August 22, 2012

EMN8 Inc., a provider of technology that increases transactions and efficiency in the quick-service restaurant industry, has been selected as one of 1…

Culver's introduces antibiotic-free chicken tenders

August 21, 2012

Culver's latest "Welcome to Delicious" TV spot, "Naturally Tender," highlights Culver's new all-natural, antibiotic-free chicken tenders.

McDonald's takes the lead in clarifying normal portion sizes

Giving consumers the tools to make informed decisions, with a little work to reorganize menus and product offerings, will be more successful than limiting…

Top 5 benchmarks for new restaurant chain start ups

by Darrel Suderman — President, Food Technical Consulting

Always keep in mind that you are looking for 'best practices' within your concept category.

Arby's signs facility maintenance contract

August 21, 2012

FM Facility Maintenance, an integrated facilities solutions including facility service, intelligent energy and construction management, was awarded a…

AllergyEats to debut food allergy conference for restaurateurs

August 21, 2012

AllergyEats will host the inaugural "Food Allergy Conference for Restaurateurs: What Every Restaurant Should Know About Food Allergies To Ensure Safety &…

Subway honors sanitation vendor with social responsibility award

August 21, 2012

CHEMCO Corporation was recently presented by Subway and its Independent Purchasing Cooperative (IPC) with the brand's 2012 Social Responsibility Award for…

Carl's Jr., Hardee's rolls out Memphis BBQ burger

August 21, 2012

Carl's Jr. and Hardee's have introduced a new Memphis BBQ burger, pairing saucy pulled pork with a classic charbroiled beef patty.

Seattle's Best taps Facebook fans to pick new coffee drink

August 21, 2012

After traveling the country and reviewing hundreds of recipes, Seattle's Best Coffee and TV Chef Jeff Mauro have found the top six new coffee drink ideas in…

Brazilian KFC, Pizza Hut franchisee reports 22 percent sales jump

August 21, 2012

Brazil Fast Food Corp., the second largest quick-service restaurant chain in Brazil operating Yum! Brands' KFC and Pizza Hut São Paulo, announced financial…

Edible Arrangements recognizes top franchisee partners

August 21, 2012

Edible Arrangements founder and CEO Tariq Farid recognized top performing franchisees at the company's seventh annual International Convention recently in…

Rita's Italian Ice deploys mobile loyalty platform

August 21, 2012

Rita's Italian Ice is using Punchh, a social loyalty platform designed exclusively for restaurants, to allow its customers to earn rewards for their purchases…

Social media success is about the wizard, not the wand

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Why aren't businesses doing more with location-based services like Foursquare? The problem lies with the wizard, not the wand.

Dunkin' Brands sued again for racial bias

August 20, 2012

Nearly three months after being sued for racial discrimination, another similar suit has been filed against Canton, Mass.-based Dunkin' Brands.

Scotty's Brewhouse Taps Into Hoppin' HR

Fast Casual Client Experiences Positive Bottom Line Results With PeopleMatter