Henny Penny webinar to focus on fryer technology

April 30, 2012

A new webinar from FastCasual.com and Henny Penny will focus on the evolution of fryer technology in the restaurant space. The webinar, The Evolution of Fryer…

Market Force study shows companies wield social media influence

April 30, 2012

Social media posts by businesses influence consumers’ buying decisions as much as their friends’ posts do, according to a new study from Market Force…

Webinar covers big data to drive consumer behavior

April 30, 2012

The use of big data to drive customer behavior has been implemented by retailers and restaurants nationwide looking to increase loyalty, retention and to drive…

Three organizational challenges that hinder innovation (and the solutions to resolve them)

by Rob Connelly

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

Yogurtland launches two new flavors

April 30, 2012

Yogurtland is adding two new limited edition flavors to its 16-flavor menu.

McDonald's steps up iced coffee, lunch daypart promotions

April 30, 2012

As the weather heats up, McDonald's is stepping up its iced coffee promotion through its website and social media channels, touting its vanilla, caramel…

Restaurant industry turns in strongest post-recession quarter

April 30, 2012

Driven by solid same-store sales and traffic results and an increasingly bullish outlook among restaurant operators, the National Restaurant Association's…

Wendy's new ad campaign focuses on ingredients, preparation

April 30, 2012

Wendy's new advertising campaign, which debuted this month, focuses on consumer food choices and the benefits of choosing "Wendy's Way" with quality…

SSP America adds six new restaurants at San Diego International

April 30, 2012

SSP America, the North American division of SSP Group and an operator of food and beverage brands in travel locations worldwide, has received unanimous…

Popeyes' new digital agency debuts social media 'Mood Wing' app

April 30, 2012

Popeyes Louisiana Kitchen has launched a national promotion featuring a "Mood Wing" app in celebration of its Bonafide Bone-in Chicken. The campaign was…

The Benefits of Facebook for Online Ordering at Restaurants

Social media helps operators increase speed and accuracy for takeout orders.

McDonald's finds its new 'Voice'

April 27, 2012

Chrislyn Hamilton, a McDonald's crew member from Brisbane, Australia, took top honors in the Voice of McDonald’s global singing competition with her rendition…

KFC ordered to pay $8.3 million for salmonella poisoning

April 27, 2012

An Australian judge ordered KFC to pay $8.3 million in damages to the family of a girl who suffered brain damage from salmonella poisoning after eating a…

Auntie Anne's crowdsources for pretzel recipe

April 27, 2012

Pretzel lovers from across the country submitted recipes for Auntie Anne's inaugural At-Home Baking Kit Recipe Challenge. The winner was announced this week…

Popeyes honors top franchisees and suppliers

April 27, 2012

Popeyes Louisiana Kitchen, a division of AFC Enterprises Inc., recently presented its franchisee and supplier awards at its worldwide conference and 40th…

Hardee's tops fries with cheese and bacon

April 27, 2012

Earlier this week, Hardee's taunted its Facebook fans with a photo and message that said: "We've heard your requests. Tomorrow, they will be answered."

Dunkin' Brands lifted by coffee platform

by Alicia Kelso — Editor, QSRWeb.com

Worldwide system-wide sales growth in the first quarter was primarily attributable to Dunkin' Donuts U.S. comparable store sales growth, global store…

The one left off the list: hourly employees' influence on consumer decisions

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

While trend lists may not identify employees as a critical factor, the quality of a restaurant's front-line staff has a significant influence on the features…

The concept of 'Reverse Innovation' in the food industry

by Darrel Suderman — President, Food Technical Consulting

Multinational corporations have forecasted that developing countries will account for 70 percent of their growth a decade from now.

Healthy beverage trend comes full circle

Frugality and a return to real, natural ingredients are leading consumers back to high-quality tea, coffee, sodas and lemonade offerings that deliver the…