Revel helping brands bypass third-party delivery systems

November 10, 2020

POS and business management provider, Revel Systems, has launched a restaurant delivery management platform that allows brands to bypass third-party delivery…

SMG taps Olo to give customers digital feedback

November 10, 2020

Kansas City-based Service Management Group, an experience management partner, is partnering with Olo, a food ordering platform, to allow SMG clients to solicit…

Plants dig deeper at McDonald's, Pizza Hut

McDonald's and Pizza Hut are embracing plant-based menu items.

Coming back from COVID-19: Tips, strategies and a silver lining

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A panel of fast casual brand leaders shared how they're on a comeback trail post COVID-19 during the recent Fast Casual Executive Summit as well as insight on…

Grubhub, Restaurant Strong team on $2M grant support program

November 9, 2020

Grubhub, a food order and delivery platform, and The Gregg Hill Foundation's Restaurant Strong Fund, are teaming up on a $2 million support program providing…

Nathan's Famous launches wings-n-waffles ghost concept

November 9, 2020

New York-based Nathan's Famous Inc. is launching a virtual brand, Wings of New York, which will deliver wings, as well as Harlem-style chicken-and-waffles, the…

McDonald's promises better burgers, community connectedness

November 9, 2020

Shortly after reporting better-than-predicted Q3 financial results, McDonald's Corporation announced that it was embarking on a growth strategy — Accelerating…

Restaurant-transaction declines holding steady

November 9, 2020

Customer transaction declines at major U.S. restaurant chains held steady at -9% every week in October compared to the same weeks one year ago, according to…

McDonald's reports prediction-beating Q3 results, brighter path forward

McDonald's started its Monday off right with analyst-beating results from its third quarter, led by healthy U.S. sales for the period that ended Sept. 30.

Dunkin' salutes those who served

November 6, 2020

For the second year, Dunkin' will salute U.S. veterans on their designated day of honor, Nov. 11, with a free doughnut of any choice with no purchase necessary…

Wendy's promotes SVP to US COO

November 6, 2020

Ajmani (photo provided) Wendy's has named Deepak Ajmani as its U.S. COO, the company disclosed in its Q3 earnings call this week. He had previously…

Fears of 2nd coronavirus wave halt October restaurant sales

November 6, 2020

Despite October being the best month for restaurant same-store sales growth since February, the latest resurgence of COVID-19 is not portending well for the…

Is mobile solving the wait-time problem for restaurant brands?

by Emil Davityan — CEO and co-founder, Bluedot

These days of COVID-19 make it clear that customers will not stand for restaurant brands that make them wait. Limited-service restaurateurs that intend to…

Fast casual leaders talk gender inclusivity, how females can advance

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There are more women than ever working in the fast casual industry, but it's still quite far from being a 50-50 gender split. Three female leaders share…

Is your brand WILD-worthy?

by Cherryh Cansler — Editor, FastCasual.com

FastCasual has teamed up with Messner Reeves to create a certification program - Women In the Lead - recognizing restaurant brands that strive to include women…

Take part in the roundtable: 'How to Design a Technology Strategy for your Restaurant'

Join the discussion the afternoon of Nov. 10 to get the latest expertise on designing a solid tech strategy for your restaurant for the road ahead.

Auntie Anne's, McAlister's parent adds HR leader to board

November 5, 2020

Focus Brands, the parent company of Auntie Anne's, Carvel, Cinnabon, Jamba, Moe's Southwest Grill, McAlister's Deli and Schlotzsky's, has appointed Barbara L.

How COVID-19 is pushing, pulling delivery driver income

by S.A. Whitehead — Food Editor, Net World Media Group

It seems counterintuitive that restaurant delivery driver income has fallen since April amidst a pandemic that makes their services more critical than ever…

Wendy’s boosts Q3 sales and margins, raises dividend

November 4, 2020

The Wendy's Co. revenues for the third quarter ending Sept. 27, 2020, were $452.2 million, a 3.3% gain over the $437.9 million for last year's third quarter…

REEF raises $1B to go beyond parking lot hubs

November 4, 2020

REEF, a ghost kitchen provider with over 4,500 parking lot and garage locations in the U.S, has secured two deals totalling $1 billion to help it expand…