Restaurant transactions on the rise

May 11, 2020

Lingering tailwinds from government relief payments and the lifting of dine-in restrictions in states like Georgia, Florida, and Texas helped improve U.S.

QSR online ordering shifts show more older adults orders, desktop user visits

Stay-at-home orders of the last two months have brought about some significant changes in the way Americans order food and which service categories they buy it…

Newly launched website helping restaurants cut third-party delivery

May 11, 2020

Lunchbox, a digital ordering platform, has launched a non-profit website called Help Main Street to help local business owners provide delivery service without…

Panda Express gives hospital workers, first responders in-store discount

May 11, 2020

Panda Express said it is offering a 10-percent off "appreciation discount program" for hospital staff and first responders that starts this National Hospital…

Webinar to explore ways to improve customer experience by shifting focus

May 8, 2020

Brad Brooks Restaurant operators face a neverending quest to boost the customer experience. To assist in this all-important challenge, a panel of…

Restaurant SSS drop 55% in April: Time for comeback?

May 8, 2020

April was the first month truly impacted by COVID-19 pandemic's stay-at-home guidelines, and declines in restaurant sales clearly illustrate the damage.

For Mom's Day, White Castle asks: 'Is life really too short to stuff a mushroom?'

by S.A. Whitehead — Food Editor, Net World Media Group

While most busy moms may not have much time to stuff mushrooms, White Castle hopes some of their kids and partners will try that feat for them this Mother's…

Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup

by S.A. Whitehead — Food Editor, Net World Media Group

Although just 189-stores in size now, Golden Chick is planning a lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to…

Digital restaurant orders up 63%

May 7, 2020

March is supposed to come in like a lion and leave like a lamb, but with 97% of U.S. restaurants impacted by mandated dine-in closures by mid-March, the month…

Church's puts tote-able treats in family meals

May 7, 2020

Church's Chicken started this week adding four free hand-held chicken pot pies to every family meal purchases, while supplies last, according to a news…

Golden Chick hatches 1st Louisiana store

May 7, 2020

Golden Chick opened its first Louisiana store this week and in fact, will be the focus of tomorrow's QSRweb podcast when the chain's president, Jim Stevens…

Wendy's Q1 earnings fall short amid COVID-19 impact

May 6, 2020

Wendy's Co. reported that adjusted earnings fell to 9 cents a share in the first quarter, as the COVID-19 pandemic forced the hamburger chain to switch to…

Meat shortage hits 'fresh, never frozen' Wendy's, but other burger brands OK

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's has yanked burgers from nearly 1,000 store menus after problems obtaining its trademark "fresh, never frozen" beef, but the issue doesn't seem to be so…

Webinar to explore how restaurants can succeed in uncertain times, develop a recovery plan

May 6, 2020

Restaurants that have survived the coronavirus thus far have experienced a crash course in flexibility and have learned to adjust their business models to…

Dunkin' adds Uber Eats to delivery partners

May 5, 2020

Delivery has become the name of the pandemic-era restaurant game, and Dunkin' is seconding that by announcing a partnership with Uber Eats at more than 1,70…

Some Wendy's run short of beef

May 5, 2020

As Wendy's rolls out a type of online scavenger hunt promotion for its customers, many of its customers are wondering if the brand is having trouble of late on…

Early QSR reopening data shows quick 'bounce-back' potential

May 5, 2020

Early data about foot traffic in the handful of states nationally that have fully or partially reopened restaurants over the past week, shows encouraging news…

QSR monthly ad wins revolve around official + 'unofficial' holidays

May 5, 2020

Ad-based content recommendation engine, Taboola, said this week that it is seeing big gains in online readership about recipes and ingredients and that…

Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

As states return to dine-in, slight improvement noted in restaurant sales

May 4, 2020

U.S. restaurant chain transactions showed improvement for the second week in a row in the week ending April 26 with total industry customer transactions down…