News & Media
US franchise giant files Chapter 11; its Pizza Hut, Wendy's locations remain open
July 1, 2020
With more than 1,200 Pizza Hut locations and nearly 400 Wendy's stores, NPC International Inc. is the nation's largest restaurant concept franchisee by units.
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How franchisees can drive mid-market growth in the digital age
Using digital tech to maximum effect is the focus of an hour-long discussion with two leaders at Ohio-based pizza chain, Romeo's Pizza on July 14.
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Wienerschnitzel LTO asks, 'Texas, Kansas City or Carolina'?
July 1, 2020
People have always debated which state or region really has the best barbecue, and Wienerschnitzel is hoping to capitalize on that passion with its new line of…
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And the top delivery app award goes to ...
July 1, 2020
DoorDash is the most-used food delivery app across the nation, according to an analysis by an advertising technology company, Sabio, which has nearly 30…
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US restaurant industry hits bump in the recovery road
June 30, 2020
For the first time since the week of April 5-12, customer restaurant transactions failed to improve in year-over-year trend numbers. In fact, customer…
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QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's
In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.
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Church's moves back to pre-pandemic sales levels
June 30, 2020
Church's Chicken said its comparable same-store sales — which were better than they've been in a decade pre-pandemic — have returned to that level over the…
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Hands off! 7 contact-free ways to keep QSR customers close
by Kiera Blessing — Content Specialist, Paytronix
Increasingly, as this pandemic continues, QSRs seeking to keep customers must also figure out how to keep those diners at arm's length. Here are six ways…
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Burger King, Popeyes, Tim Hortons doubling down on corporate diversity hiring
June 29, 2020
Restaurant Brands International, the parent company of Burger King, Popeyes and Tim Hortons, is doubling down on its diversity in hiring commitment.
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Customers want a contactless world — especially when it comes to trash
June 26, 2020
Contactless trash cans are all the rage these days, according to a blind study conducted by a front-of-house trash compactor company, Compaction Technologies…
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Tim Hortons dreams-up sweet summer dunkers
June 26, 2020
Tim Hortons has launched a line of "Dream Donuts," which includes Oreo cookie, chocolate truffle and strawberry confetti varieties according to a company press…
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How one Swedish QSR used tech to increase sales, implement social distancing
by S.A. Whitehead — Food Editor, Net World Media Group
Sometimes the answers to your QSR's business conundrums are right outside your window.
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McDonald's to close former NYC flagship
June 25, 2020
McDonald's confirmed that it's closing its former flagship location at Times Square West 42nd St., in New York City, telling the New York Post it was "a…
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Arby's rolls 3 entries into summer chicken wars
June 25, 2020
Arby's has rolled into summer with something a bit unusual for the brand in its new Market Fresh Wraps, an Arby's spokeswoman confirmed to QSRweb.
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Coca-Cola, Uber Eats partner to fight hunger with Feeding America
June 24, 2020
The Coca-Cola Co. and UberEats have are partnering provide up to 5 million meals through Feeding America's hunger relief program as the country struggles to…
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A&W signs development agreements with 10 franchisees
June 24, 2020
A&W Restaurants is expanding in at least six states after signing deals with 10 franchisees, a news release said.
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Carl's Jr., Hardee's heat up summer sandwich LTOs
June 24, 2020
Sister QSR chains, Carl's Jr. and Hardee's, are launching two LTOs — both with some heat, but one has beef, and the other is a plant-based offering. The…
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DQ lands Western Kentucky Grill & Chill
June 24, 2020
A Kentucky franchisee is opening a Dairy Queen by month's end in Princeton in the western part of the state. Owned and operated by multi-unit operating group…
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Subway fans ask, 'Where's the (roast) beef?" ... and rotisserie chicken, too
June 24, 2020
Last week we reported to you about Subway's rift with many of its franchisees over a footlong promotion. This week the brand has raised the ire of quite a few…
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Partial single-use packaging trend turnaround with COVID-19
June 23, 2020
In the wake of COVID-19, many, if not most, restaurants have gone back to single-use products to provide customers with clean, first-use packaging and utensils…
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