Study finds QSRs struggling to serve growing order-for-pickup audience

November 5, 2019

As much as the restaurant world debates home delivery, it remains a fact that order-ahead, pickup-in-store sales are racing forward and now, a recently…

Chicken Guy snags former Mod Pizza exec

November 4, 2019

Chicken Guy, co-founded by celebrity chef Guy Fieri and restaurateur Robert Earl, has expanded its senior leadership team with the appointment of John Dikos as…

McDonald's names CEO after Easterbrook's 'consensual relationship' with employee

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's has announced a leadership shake-up, following what former CEO Steve Easterbrook said was a "consensual relationship" with an employee that violated…

Dunkin' dunks itself in season's flavors

November 4, 2019

Dunkin' is living up to its name this holiday season by fully dunkin' itself into it largest lineup of holiday flavors and specials in the brand's history…

Integrating delivery services: a disruption that can't be ignored

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Meeting this off-premise challenge, driven by the growth of e-commerce, requires a thorough assessment of how the organization manages its delivery orders.

SalesVu introduces self-order kiosk app

November 1, 2019

SalesVu, a provider of iPad point-of-sale and business management solutions, has introduced its latest self-order kiosk app, OrderUp, designed for restaurants…

Nekter CEO talks about Whole Foods, customer evolution + staying 'juiced,' 9 years in

by S.A. Whitehead — Food Editor, Net World Media Group

Nekter Juice Bar CEO Steve Schulze joins QSRweb podcast host, Shelly Whitehead, on this edition of the show with some of the wisdom he's picked up over his…

El Pollo Loco reports modest Q3 sales gain, revenue losses

November 1, 2019

El Pollo Loco Holdings Inc. turned in relatively lackluster financial results, for the third quarter that ended Sept. 25, showing total revenue and net income…

McDonald's does Happy Meal toy flashback

November 1, 2019

A lot of big kids — particularly those in the millennial range — will be heading to McDonald's in coming days to time-travel a bit since the brand is…

CIBC's Martinez-Moreno: 'Bank user-experience will be key in digital transformation'

Leslie Martinez-Moreno, senior manager of user experience and design at CIBC, sat down with Tim Tang of Hughes, to discuss the role of design and user…

Chowbotics upgrades robotic salad making kiosk

October 31, 2019

Chowbotics has introduced Sally 2.0, the newest iteration of its fresh food robot, which first came to market in 2018 and is in action at more than 7…

Checkers, Rally's give free delivery thru Sunday to launch Waitr partnership

October 31, 2019

Checkers & Rally's restaurants have partnered with on-demand delivery service, Waitr — which recently acquired another service in Bite Squad — to bring…

2019 Perfect Pitch winner: 'Best fried chicken in the land of fried chicken'

by S.A. Whitehead — Food Editor, Net World Media Group

Louisville, Kentucky brand, Royals Hot Chicken is not only a hot commodity in its fried chicken-steeped home base, but also managed to burn up the competition…

How to protect against credit card scams, digital transaction liabilities

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

While credit card theft isn't new, the internet is giving rise to new opportunities for credit card scamming. To protect against fraud, foodservice operators…

Krystal refranchising up to 150 Southeastern units

October 31, 2019

The Krystal Company will refranchise 100-150 company-owned restaurants in five southeastern U.S. states, through investment banking firm, The Cypress Group, to…

Dunkin' Brands jolts upward via espresso + Baskin-Robbins best quarter in 2 years

October 31, 2019

Dunkin' Brands turned in a nice Q3 performance, marked by the Baskin-Robbins brand's best quarterly sales performance in nearly two years and a lot of Dunkin…

Nathan's Famous launches Middle Eastern growth initiative

October 30, 2019

Nathan's Famous said its plans to grow in Dubai and throughout the Middle East, where recent Technomic, data shows the public dines out 13 percent more than…

KFC, Pizza Hut, Taco Bell parent turns in solid Q3 sales

October 30, 2019

Yum Brands, Inc. Q3 sales show the multi-brand QSR operator finished out September with solid performance across the board, including 8% global system sales…

Tork releases online modules to boost foodservice professionals

October 29, 2019

Tork, an Essity brand in workplace hygiene, has launched Reach for the Stars, a free online module series to help foodservice managers and owners improve their…

Helping QSRs see operational excellence with computer vision

What's computer vision and why does a QSR operator care? Read on because it could save you cash and boost your customer and employee experience.