McDonald's crunches into chick sandwich wars with 2-market test

December 2, 2019

McDonald's today confirmed that the brand is testing two new chicken sandwiches at locations in Houston and Knoxville, Tennessee, starting today and running…

Chick-fil-A holiday campaign emphasizes a gift few have enough of

November 27, 2019

This holiday season, Chick-fil-A is honing in on the one thing nobody has these days — time — to star in its holiday campaign that encourages people to wrap up…

Roy Rogers fills new consumer care manager role

November 27, 2019

Roy Rogers Restaurants has selected John Giffin, a former commercial cleaning service executive, to fill a newly created post of consumer care manager at the…

QSR, fast casual menuboards study reveals big areas for improvement

November 27, 2019

 When it comes to QSR menu boards, customers have some very definite opinions about what they like and don't, but now a large national survey of those…

A&W opens new national learning center in Bluegrass State

November 26, 2019

This month, A&W is opening a new national learning center and prototype restaurant in Richmond, Kentucky, about 30 minutes east of its corporate…

White Castle will open 1st Florida store since 1960s

November 26, 2019

Eighteen months. That's how long White Castle said it will be before the privately owned chain opens its first Florida location since its Miami "Castle" closed…

QSR Conundrums: Taming that booming 'order-online, pickup in-store' business

by S.A. Whitehead — Food Editor, Net World Media Group

In this first of a new QSRweb bimonthly series, QSR Conundrums, our experts give their best thoughts on new ways to handle a relatively new "problem" of…

McDonald's settles wage class action for $26M

November 26, 2019

Right on the heels of a suit filed in Illinois alleging McDonald's doesn't adequately protect its workers from customer violence, another suit — this one a…

McDonald's workers sue company for failing to protect them against violent customers

November 25, 2019

Seventeen McDonald's employees who are employed at 13 Chicago-area locations of the chain have filed suit against the giant QSR franchise company claiming that…

Mega-Burger King, Popeyes franchisee, Carrols Restaurant Group, names CFO

November 25, 2019

Burger King and Popeyes mega-franchisee, Carrols Restaurant Group, with nearly 1,100 U.S. locations of the chains, has named former Realogy Holdings Corp.

Church's Chicken probes data security breach at company-owned sites

November 22, 2019

Church's Chicken said it is investigating a possible data breach involving credit and debit card information at some of its company owned locations in the…

Pumpkin 'squashes' apple for seasonal dessert of choice

November 22, 2019

Let's all take a moment here to remember the cobbler, which appears to have fallen from grace for the dessert of choice on Thanksgiving Day, according to…

From booze in tea to oysters in bags, academia takes a turn at 2020 trend predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Data analysts and marketers have long held the title of food trend prediction pros. But now some of the academics and agricultural specialists are looking into…

Jack in the Box wraps fiscal year with 'strongest performance in 4 years' in same-store sales

November 21, 2019

Jack in the Box Inc. wrapped up its fiscal year and reported annual and fourth-quarter results showing improvement in sales the last quarter, but lower overall…

Golden Chick signs major deal for Houston area

November 21, 2019

Golden Chick has signed a deal with the president and owner of WTI Capital Llc. James Griffis, that gives him the right to 55 Golden Chick locations in the…

Church's opens in Melbourne, Florida

November 20, 2019

Church's Chicken and franchisee, Goalz Restaurant Group FLA, Llc., opened a store on North Wickham Road in Melbourne, Florida today, with a week-long  grand…

Controlling QSR food waste: The power of five

The old adage, "Waste not, want not" has never been more fitting than for today's QSRs in their approach to food and food waste. After all, brands that get on…

Chick-fil-A ends donations to 2 Christian anti-same-sex marriage groups, begins new philanthropic focus

by S.A. Whitehead — Food Editor, Net World Media Group

Days after protests against the presence of Chick-fil-A's food truck at an Oregon high school's football games, the brand's foundation cuts funding to two anti…

Bojangles' open 2nd Charlotte airport store

November 18, 2019

Bojangles' franchisee, FDY, Inc. has opened a second location — this one in the Charlotte Douglas International Airport in North Carolina. The new restaurant…

Pizza Hut, Subway offer put a pungent spin on seasonal scents

November 18, 2019

Seems a bit counter-intuitive as we enter the season of copious amounts of kisses and hugs, but at least two brands are making garlic the darlin' of the…