Track these 4 website stats to perk up profits

by Peter Ruchti

Mine the data in these four key website indicators to get the vital operational insights needed to deliver optimal business returns for your QSR.

Restaurant chain transactions drop 43% 2nd week of April

April 20, 2020

Total restaurant transaction fell 43% during the second week in April, led by a continued drop in QSR transactions that reversed a move towards stability…

KFC China launches Cargill-created plant-based 'Renewable Energy' nuggets

April 20, 2020

KFC China has launched its first plant-based product in that sprawling nation in its so-called "Renewable Energy Nuggets." The Chinese KFC stores are marketing…

Jack in the Box selects new CEO

April 17, 2020

Jack in the Box Inc., a burger chain, has selected Darin Harris to serve as CEO of the company and to join the board of directors on June 15. Harris currently…

Subway footlong purchases to trigger $1.5M in food to needy

April 17, 2020

Subway has joined with the nation's biggest hunger-relief organization, Feeding America, to provide up to 15 million meals as part of what the brand said is a…

Tim Hortons US works with Uber Eats on national delivery rollout

April 17, 2020

Tim Hortons U.S. has partnered with UberEats to deliver its menu items nationally for the first time, a news release said. 

Jack in the Box warns on Q2 same-store sales

April 16, 2020

Jack in the Box Inc. withdrew its annual earnings forecast and warned that fiscal second-quarter same-store sales are projected to drop 4.2% as the COVID-1…

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…

Chick-fil-A locations encourage mobile, card payments over cash

April 15, 2020

A number of Chick-fil-A locations have stopped accepting cash or are encouraging customers to use alternate payment methods, as the restaurant chain takes a…

Celebs washing hands in support of restaurant employees, families

April 15, 2020

Celebrities like Backstreet Boys' Howie Dorough, comedian Joe Piscopo and Chef David Burke are doing their parts to remind people of the importance of washing…

Chinese McDonald's location shut down after posting sign banning blacks

April 15, 2020

A McDonald's store in the Chinese city of Guangzhou has removed a posted sign and shut down, after the message displayed was reported to the chain's corporate…

Infographic: Global customers trust restaurants despite pandemic

After polling about 1,800 potential restaurant customers in five countries hit hard by the pandemic and at various stages of economic return, Revenue…

Taco John's wraps deals for 18 stores, accelerates growth by convenience store franchises

April 15, 2020

Taco John's International Inc. said it's growing its current footprint by franchising with experienced convenience store and travel plaza operators, like…

Casey's General Store names former Red Robin exec to top restaurant post

April 15, 2020

Iowa-based Casey's General Stores, Inc. has named Michelle Wickham as its vice president, food service, where she will lead the brand's $1.1 billion prepared…

3 branding experts weigh in on QSR bond-building, mid-pandemic

by Martha Lucius — Restaurant Strategist, marthalucius.com

Customer connection has perhaps never been as key to brand survival as it is now. Here, three experts specializing in this form of communication give their…

McDonald's faces 2nd sexual harassment class action

April 14, 2020

Two women employed at a McDonald's corporate-owned location in Florida filed a federal sexual harassment lawsuit in Chicago this week against the quick-service…

Pork shortage in offing after major US processor closes due to COVID-19 cases

The closure of one of the nation's largest pork processing plant after approximately 300 positive COVID-19 cases among workers could soon have a powerful…

Have restaurant declines bottomed out?

April 13, 2020

U.S. restaurant customer transactions declined by 41% in the week ending April 5 compared to the same week one year ago. That followed a 42% decline in the…

Paul Damico leaves Naf Naf Grill to oversee Global Franchise Group

April 13, 2020

Paul Damico has left Naf Naf Middle Eastern Grill to take on the CEO role at Global Franchise Group, a brand management company and franchisor of Great…

McDonald's, Taco Bell, Dunkin' all amp up COVID-19 protection measures

April 13, 2020

Three major QSR brands are stepping up their COVID-19 precautionary measures and adding employee protective gear and other items, beginning with McDonald's. In…