News & Media
McDonald's adds tech to 'round up' purchases to support Ronald McDonald Houses
by S.A. Whitehead — Food Editor, Net World Media Group
You might call the position McDonald's recently found itself in something like "When the need-meeter needs help." Donations have been way down for Ronald…
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McDonald's names 1st female WNBA commissioner to its board
December 9, 2019
A major proponent of increasing women's presence in the C-suite, recent Deloitte president and CEO and WNBA Commissioner Cathy Engelbert was named today to the…
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Chick-fil-A wins, QSRs win bigger in most-loved brands report
December 9, 2019
Chick-fil-A may sometimes have controversy, but they also have very devoted customers, as is evidenced in Savanta's Top 100 Most Loved US Eating Out Brands…
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Chase's Brown wants customers to feel like they accomplished goals
Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage…
Presented by Fast Casual
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Firehouse Subs CEO on surging sandwich sector quality + pleasant surprises
by S.A. Whitehead — Food Editor, Net World Media Group
Sometimes — when the restaurant gods are smiling on a brand — a new store prototype not only delivers on its objectives, but produces a whole new benefit or…
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KFC scented firelogs ... going, going, maybe gone
December 5, 2019
By the time you read this, KFC's supply of 11 Herbs & Spices firelogs may be gone, if this holiday season is anything like last year when the…
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How to (successfully) plant your brand's feet in meatless ground
by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts
Meeting the meatless-alternative customer's growing demands for fantastic flavor, healthful ingredients and beautiful presentation can be especially…
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Roy Rogers partners with Singer EVI for expansion-oriented kitchen improvements
December 5, 2019
Western-themed QSR, Roy Rogers Restaurants, has inked a partnership deal with Singer EVI to provide equipment fulfillment and kitchen design support for…
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Del Taco opens Sacremento store
December 5, 2019
Del Taco Restaurants, Inc. will open its latest Sacramento location Dec. 11, on Sierra College Boulevard in Rocklin, by giving away a year's supply of tacos to…
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Burger King adding 103 Canadian locations in 5 years
December 5, 2019
Burger King Corp. has signed a area development deal with Canadian company, Redberry Restaurants to develop 103 new locations of the chain in Ontario and…
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Postmates slashes staff, closes Mexico City office as investors sour on gig companies
December 4, 2019
On demand delivery service Postmates has slashed dozens of jobs and closed its Mexico City office amid rising investor concerns about several high profile gig…
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Black Friday restaurant gift card sales nearly 10% higher this season
December 4, 2019
A Paytronix analysis of Black Friday restaurant gift card sales reveals a 9.73% increase compared to last year and sales for the holiday shopping weekend…
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Yum China wins Top Employer China for 2nd straight year
December 4, 2019
For the second consecutive year, Yum China Holdings, Inc. took home Top Employer China for 2020. The award is presented by global certification program, Top…
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The French fry shortage that wasn't
December 4, 2019
The Idaho Potato Commission has reassured Americans today that despite reported possibilities of a French fry shortage due to a poor potato harvest…
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McDonald's dives deeper into branded merch with dedicated website
December 4, 2019
Any QSR restaurateur who ever wondered whether side lines of merchandise are proving profitable need look no further than the storied Golden Arches of…
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'From pizza to pad thai' -- Kroger-Clustertruck partnership puts ghost kitchens in Midwest metros
December 3, 2019
U.S. grocery superpower, Kroger, has partnered with delivery-only software platform, Clustertruck to offer a ghost kitchen concept that will serve multiple…
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QSR Del Taco refranchises Reno as part of growth drive
December 3, 2019
Mexican quick-serve, Del Taco, said it has refranchized all eight company-operated Reno, Nevada stores to existing franchisee, Mark Miller of 3 Brothers…
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QSR end-of-year campaigns roll out red (+ green) carpet for customers
by S.A. Whitehead — Food Editor, Net World Media Group
From white-bearded nutcrackers to coffee-scented candles, QSRs are whispering sweet little nothings into their customers' ears this time of year in the form of…
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How Tropical Smoothie uses tech to provide old-school hospitality
Charles Watson reveals how the 800-unit chain balances the use of technology with providing the "homespun experience" that his customers expect.
Presented by Fast Casual
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Sonic gets repeatedly cheesy with burger LTO
December 2, 2019
Triple the cheese, double the meat — that's the promise of Sonic's new Biggie Cheese, a super-dairy-fied burger that features two all-beef patties, three…
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