Some KFC customers feel burnt by new fries

July 7, 2020

Kentucky Fried Chicken has refined the art of the secret recipe with its closely guarded 11 herbs and spices in its chicken. Now, it's officially given birth…

What QSRs stand to gain (or lose) by taking a stand

by S.A. Whitehead — Food Editor, Net World Media Group

This year —  more than most —  there are plenty of issues up for debate, and many brands are choosing sides. New research shows this act of social…

As COVID-19 cases grow, restaurant transactions fall

July 7, 2020

For the second week, previous signs of recovering recovery for U.S. restaurants are wavering as the number of COVID-19 cases grows nationally. For the last…

TouchSource integrates antimicrobial films for touchscreen digital signage, kiosks

July 6, 2020

TouchSource, a digital signage provider, has introduced its Protect antimicrobial film for its digital directories, digital signage and kiosk touchscreens to…

'I take thee chicken to be my wedded ...'

July 6, 2020

The fireworks have fizzled. The grill has gone cold. But one of the biggest hits of summer eating emerges today to perk up restaurateurs' pandemic-weary souls…

Discover commits $5M to support Black-owned restaurants

July 6, 2020

Discover Financial Services has committed $5 million to provide assistance to Black-owned restaurants in the U.S. in the form of $25,000 grants for…

Uber pays $2.65B in stock for Postmates

The third-party delivery version of "big fish eats smaller fish" just changed the stakes in the highly competitive and ever-more-valuable restaurant delivery…

Checkers & Rally's dials up digital game

July 3, 2020

Checkers & Rally's have begun using technology across their 900 U.S. locations to digitize operational procedures and protocols through a platform called…

Cousins Subs promotes 3 execs

July 3, 2020

Wisconsin-based Cousins Subs has promoted three members of its corporate support team. J.J. Grube steps into the position of VP of operations & finance…

New service helps QSRs manage text messaging

July 2, 2020

The AI-powered answering service for restaurants and other businesses, Numa, now offers businesses the ability to send and receive text messages, pictures…

McDonald's puts dine-in reopening on 3-week hold

July 2, 2020

McDonald's Corp. will halt its reopening plans for dine-in at U.S. locations, due to increasing numbers of COVID-19 cases. The chain reopened 2,200 of its…

FastCasual accepting nominations for 2020 Perfect Pitch

FastCasual is accepting nominations until July 31 for the annual Perfect Pitch.

Pandemic puts single-use packaging in a new light

Even before the Spanish Flu pandemic struck the world more than a century ago, single-use packaging was getting its start as a problem-solver when it comes to…

US franchise giant files Chapter 11; its Pizza Hut, Wendy's locations remain open

July 1, 2020

With more than 1,200 Pizza Hut locations and nearly 400 Wendy's stores, NPC International Inc. is the nation's largest restaurant concept franchisee by units.

How franchisees can drive mid-market growth in the digital age

Using digital tech to maximum effect is the focus of an hour-long discussion with two leaders at Ohio-based pizza chain, Romeo's Pizza on July 14.

Wienerschnitzel LTO asks, 'Texas, Kansas City or Carolina'?

July 1, 2020

People have always debated which state or region really has the best barbecue, and Wienerschnitzel is hoping to capitalize on that passion with its new line of…

And the top delivery app award goes to ...

July 1, 2020

DoorDash is the most-used food delivery app across the nation, according to an analysis by an advertising technology company, Sabio, which has nearly 30…

US restaurant industry hits bump in the recovery road

June 30, 2020

For the first time since the week of April 5-12, customer restaurant transactions failed to improve in year-over-year trend numbers. In fact, customer…

QSR customer satisfaction: Dunkin' outdoes Starbucks, Domino's dominates Papa John's

In the fine art of keeping happy customers, there were a few upheavals and a newcomer or two.

Church's moves back to pre-pandemic sales levels

June 30, 2020

Church's Chicken said its comparable same-store sales — which were better than they've been in a decade pre-pandemic — have returned to that level over the…