Captain D's promotes veteran employee to director of ops

October 3, 2017

Captain D's is putting a veteran of the brand, who started at the company at age16, in one of its top operations jobs, a company news release said. Summer Sims…

TA Restaurant Group opens 9th Arby's, dives deeper into nonproprietary brands

October 3, 2017

The TA Restaurant Group is building on its base of Arby's outlets at its TravelCenters, opening its ninth location of the chain. The 40-seat restaurant off…

Dunkin' Donuts franchise sues food truck maker for $2.2M

October 3, 2017

A San Diego, California, Dunkin' Donuts franchise is suing a Rochester, New York-based food truck manufacturer, M Design Vehicles, claiming the manufacturer…

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

EEOC sues Whataburger over 'directive to hire only white applicants'

September 28, 2017

The U.S. Equal Employment Opportunity Commission charged in a lawsuit it filed last week that Whataburger Restaurants LLC violated federal law when it…

QSR loyalty index shows you don't have to be big to be beautiful

September 28, 2017

Location intelligence business Foursquare recently did a deep data dive on customer loyalty, using fast food foot traffic patterns from millions of Americans…

Kuwait gets 'the meats' — and the sweets — with Arby's, Nestle Tollhouse Café by Chip

September 27, 2017

Meat-centric Arby's and sweet-centric Nestle Toll House Café by Chip have both opened locations in Kuwait this month, according to separate press releases. 

Restaurant safety check? New AI platform watches, reports violators

September 27, 2017

One of China's largest state-owned enterprises is paying seven figures to data intelligence platform KanKan to provide facial- and object-recognition tech that…

350 boozy Taco Bells by year-end? Not quite

by S.A. Whitehead — Food Editor, Net World Media Group

Despite numerous business and general news media stories indicating otherwise, Taco Bell is not "literally" opening 350 of its so-called "cantinas" by the end…

New Jon Smith Subs owner to expand chain worldwide

September 26, 2017

Central Florida is getting a taste of the previously South Florida-centric brand, Jon Smith Subs, at its newest location in Oviedo. The store opened this week…

Krystal's blows out the candles on 85 years

September 26, 2017

From its start on a Chattanooga street corner in 1932 to its status today as a primary QSR brand, Krystal Restaurants has cause to celebrate as it hosts its…

Pictures, punchlines, promos are tops in QSR ads with consumers

September 26, 2017

Humor, great visuals and money-saving promotions are tops with consumers when it comes to QSR advertising, according to a recent public opinion poll…

Carl's Jr., Hardee's launch 'value' assault on competing QSRs

September 26, 2017

CKE Restaurant Holdings and its QSR brands, Carl's Jr. and Hardee's, are not only launching a new box meal line aimed at value-driven customers, but are also…

B.Good proves ROI can be measured in carrots, kids, committed customers

It might sound a little cheesy to some, but B.Good has shown that a restaurateur's return on investment can come in the form of home-grown vegetables, capable…

Arby's employee charged with homicide in manager's slaying

September 25, 2017

A drive-thru customer witnessed the deadly stabbing of an Arby's manager Wednesday in Chicago's Hickory Hills. Irvin Thomas, also an employee of Arby's, walked…

The Gyro Shack goes West by (Pacific) Northwest

September 22, 2017

Lakewood, Washington, will soon have a new Gyro Shack on Ridgeport Way Southwest under the operation of entrepreneurs, Todd and Kelly Mulvahill, a news release…

Considering delivery? Why it pays to do this first

by S.A. Whitehead — Food Editor, Net World Media Group

Delivery is the name of the game in quick-service — now and in the foreseeable future — but before you decide how to do it, look more closely at your target…

Foodservice delivery business to catapult ahead 51 percent by 2021

September 21, 2017

As an industry, foodservice is expected to hit $3 trillion by 2021, driven at least in part by enormous expansion in foodservice delivery, which is expected to…

After Hurricane Irma, Krystal brand bounces back in Southeast

September 21, 2017

Krystal, one of many restaurant brands in the Southeast seriously affected by Hurricane Irma last week, has announced that all of its locations in Georgia…