Restaurateur confusion grows as wage increase whirlwind blows through industry

by S.A. Whitehead — Food Editor, Net World Media Group

June 28, 2017

Like similar measures that have already taken effect in New York and the Pacific Northwest, the one taking place in Southern California is hitting a lot of…

Surprise! Readiness tips for times when bad news lands on your doorstep

by S.A. Whitehead — Food Editor, Net World Media Group

On any day of the week, any brand in the world can get sucked into the vortex of a negative news event. Read on for tips from a PR veteran and longtime…

Nobly POS to demo mobile product with Star Micronics at Birmingham UK Coffee Festival

June 27, 2017

Star Micronics, a POS printer manufacturer, has joined forces with Nobly POS to provide an mPOS solution designed for coffee shops and mobile food and drink…

Krystal names former Popeyes VP to chief people officer slot

June 27, 2017

Former Popeyes Vice President Catherine Jefferson has joined Krystal as chief people officer, bringing 20 years of human resources experience to the key role…

Marco's introduces tuition perk for employees

June 27, 2017

Marco's has added an employee perk that substantially boosts its attractiveness to potential employees, according to a news release.

Tim Hortons-RBI battle heats up

by S.A. Whitehead — Food Editor, Net World Media Group

The growing dispute — in both the media and the courts — between Tim Hortons U.S. franchisees and Restaurant Brands International is increasing in intensity…

McDonald’s clarifies: No plans to replace workers with kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…

Vegas Taco Bell fufills vow to put matrimony on menu

June 26, 2017

Taco Bell appears to have been hit right in the heart by Cupid himself, as the chain says that its flagship Las Vegas Cantina will become wedding…

Pizza in Chile? Little Caesars says, 'Yes!'

June 26, 2017

Little Caesars is putting their pizza in Chile, where consumers are increasingly demanding "takeaway" brands that offer value per serving.

Punchh brings restaurant loyalty to Apple Wallet

June 23, 2017

Punchh, a cloud-based technology platform that builds engagement, loyalty and superior, customized experiences in the restaurant industry, has announced that…

Taco John's names new marketing VP

June 23, 2017

Taco John's has named Tom Meyer its new vice president of marketing, overseeing everything from brand strategy and pricing to advertising and social media, a…

Dunkin' targets travelers with touchdown at Vegas Hard Rock

June 23, 2017

For the truly hip traveling public, Hard Rock hotels and those airport-centric Hudson News shops are part of the everyday scenery. Now Dunkin' Donuts is…

Tim Hortons franchisee seeks $500M in class action against RBI

June 23, 2017

A Tim Hortons franchisee is suing the chain's parent company, Restaurant Brands International, for $500 million in damages, claiming that RBI used national…

Veteran marketing innovator named CMO at Rita's

June 22, 2017

Italian ice concept, Rita's Franchise Co., has named a new CMO for the 600-unit chain. Industry veteran, Phyllis Savar Levy, who has assumed the role and that…

Curry Up Now celebrates grand opening of Alameda, California location

June 21, 2017

Curry Up Now — a Bay area family of restaurants, food trucks and bars — opens its sixth brick-and-mortar location, this one in a former Tava Kitcen in Alameda…

Free Webinar: How to get your brand all wrapped up in that 'transparency thing'

by S.A. Whitehead — Food Editor, Net World Media Group

Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar…

What franchisees wish they'd known 'then,' that they know now

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…

New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

Of twisted dogs and magical milkshakes: 2 brands 'LTO' up for summer

June 21, 2017

Sonic Drive-In has always been a little different; now its dogs are getting "twisted," too. A news release said that the chain is bringing back pretzel dogs as…

Church's 'fries' up to Toronto

June 21, 2017

Church's Chicken has taken its fried chicken and biscuits to the Great White North, with this week's opening of the brand's first Canadian location on Lawrence…