News
Taco Bell menu revamp: Hasta la vista Mexican pizza
September 3, 2020
After annoucing in July that it was streamlining its menu, Taco Bell released more details Thursday, saying it would eliimante some items but add others by…
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Dunkin’ ranked as favorite packaged coffee
September 3, 2020
Dunkin' was ranked the country's top coffee according to the Harris Poll, per a USA Today report. The brand was among eight packaged coffees that rated above…
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ICX Summit postponed till June 2021
September 2, 2020
The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…
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White Castle testing Mastercard AI-powered drive-thru platform
September 1, 2020
White Castle has partnered with Mastercard to launch an artificial intelligence solution that promises to take physical touch out of the drive-thru lanes.
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Drive-thrus prove to be lifeline for restaurants
September 1, 2020
Drive-thru restaurants have been a lifeline for restaurants during the pandemic, according to The NPD Group, which found that drive-thru restaurant visits…
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Yum China launches Hong Kong Stock Exchange public offering
August 31, 2020
Yum China Holdings Inc. is launching its Hong Kong public offering today, which a news release said forms part of the global offering of 41,910,700 new shares…
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KFC US names equity, inclusion director
August 28, 2020
Kentucky Fried Chicken has named its former franchise business coach, John Mays, as KFC U.S. director of equity and inclusion. In the newly created role, Mays…
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Church's Go Box targets family, value-based customers
August 28, 2020
Church's Chicken is aiming to box up the family, value-based meal business that has soared since the onset of the pandemic by launching the "Go Box."
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Bruster's signs a dozen franchise deals this summer
August 27, 2020
Bruster's Real Ice Cream is on the move, after signing twice as many franchise agreements this summer as last for a total of 12 deals for future stores, a news…
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Jeremiah's Italian Ice cools down central Texas
August 27, 2020
Florida-based Jeremiah's Italian Ice is opening a second Texas location, Sept. 1 in Temple on Green Hollow Drive, a news release said.
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Krystal 'Qs up' Memphis-style sliders
August 27, 2020
Atlanta-based Krystal is proudly touting its regional culinary claim to fame with its latest LTO, Memphis BBQ sliders, available Aug. 31, according to a…
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CORE appoints Sheila Bennett as executive director
August 26, 2020
Children of Restaurant Employees — CORE — a national non-profit organization that supports food and beverage service employees with children, has appointed…
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Restaurant chain transaction decline on healthier track
August 26, 2020
Customer transaction declines at major restaurant chains improved in the week ending August 16, moving into single digits after 21 weeks of double-digit…
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McDonald's Easterbook investigation prompts questions about other executives, HR
August 26, 2020
McDonald's is investigating its human resources department's actions, as well as claims from within its ranks that former CEO Steve Easterbrook might have…
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Arkansas-based Minute Man relaunching with focus on diner, employee health
August 26, 2020
A 72-year-old Arkansas fast food brand called Minute Man is on the cusp of what brand leaders hope will be a successful comeback.
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Edible's FruitFlowers: Have your flowers, eat them, too
August 26, 2020
Edible is adding flowers to the mix. The fresh fruit QSR and gifting franchisors aid this week that it was expanding into the floral space with a nationwide…
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Carl's Jr uses wine pairing to launch steak-burger
August 25, 2020
A good steak calls for good wine, ergo a good steakburger calls for a fine wine, too, right? Carl's Jr. won't argue, considering it has partnered with Nocking…
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KFC suspends 'finger-lickin'' catchphrase globally
August 25, 2020
KFC has suspended the use of its familiar catchphrase, "It's finger-lickin' good" globally now, five months after it stopped using the wording in its ads in…
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McDonald's spicy chicken is 1st new McNugget flavor in 37 years
August 25, 2020
Hot and spicy chicken continues to blaze through the quick-service category, even sweeping up McDonald's, which is launching Spicy Chicken McNuggets Sept. 16 …
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Golden Chick expanding Louisiana footprint
August 24, 2020
Golden Chick said tenured franchisee, Shay Ghafoor, will expand the brand in Louisiana after signing a five-unit deal for the state. In May, Ghafoor opened the…
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