The QSR IT industry's future is both competitive and rosy, report finds

August 24, 2016

The QSR IT market is getting crowded according to a Transparency Market Research report released this week. The abundance of software companies offering…

Cold Stone Creamery engages customers through ice cream tossing

August 24, 2016

Frisch's poll shines headlights on why Americans do drive-thru

August 24, 2016

Frisch’s today released results of a poll on drive-thru preferences, based on responses from 523 people across the nation. The fast casual chain, based in…

Subway celebrates top 12 franchisees on their big day

August 24, 2016

Subway is having a pretty good year, landing on a lot of "best-of" lists. Most recently the chain was named one of the top brands for customer service in a…

Blimpie's Combo Craze promotion a big sales booster

August 24, 2016

The Blimpie match-and-win game, Combo Craze, produced great results again this year, according to a press release from the brand. The April-to-early-June…

The good, the bad and the ugly of restaurant customer service

August 24, 2016

When it comes to great restaurant customer service, Americans are feeling the love for brands like Chick-fil-A and Starbuck's, but not so much for other big…

Technomic report says customers blame restaurants for third-party delivery service failures

August 23, 2016

Technomic Inc. found that 76 percent of consumers polled hold restaurants responsible for all errors on online portals and delivery services. In fact, the…

Cousins Subs partners with Green Bay Packers for ultimate giveaway

August 23, 2016

Cousins Subs, a Milwaukee-based concept, is now in a three-year partnership with the Green Bay Packers NFL team.

Paytronix updates platform

August 23, 2016

Paytronix Systems has implemented upgrades to its Paytronix Platform.

McDonald's recalls Happy Meal toys after more than 70 children hurt

August 23, 2016

McDonald's is telling its customers to immediately return any of their "Step-iT" activity wristbands recently distributed with Happy Meals and Mighty Kids…

RSR reveals digital gift card winners

August 23, 2016

 Retail Systems Research has published the report, "Digital Gift Cards In 2016: Where Omni-Channel Strategy Meets Customer Expectations." 

Wing night is now Wing week at Sonic

August 23, 2016

When you got it, flaunt it, they say, or at least do it again. That's the theory Sonic is using to justify a return to the chain's Wing Night in America…

Chicago hosting 'Battle of the Baristas'

August 20, 2016

This year’s most intricately designed cups of coffee in America will be poured today in the Windy City when Gloria Jean’s Coffees hosts the "Battle of the…

QikServe partners with Van Hessen on mobile ordering and payment

August 19, 2016

QikServe, a mobile order and payment company, announced it has signed a distribution agreement with Van Hessen, a provider of automation systems for the…

Captain D's fishing for franchisees in North Carolina

August 18, 2016

Captain D's plans to expand its presence in North Carolina, according to a company press release.

We like you! We really like you, restaurants!

August 18, 2016

Isn't it nice to be loved? If you're in the restaurant business, you probably are loved by your community much more than most other businesses. That's the…

Long John Silver's launches digital campaign

August 18, 2016

Long John Silver's this week debuted a new campaign using a variety of online channels, according to a company press release. The campaign revolves around a…

Wetzel's Pretzels reveals new mobile app

August 17, 2016

Wetzel's Pretzels unveiled its mobile app, available to U.S. IOS and Android users, according to a company press release. It allows guests to earn free…

Panda Express announces Pittsburgh location

August 17, 2016

Panda Express is soon opening its first Pittsburgh location, according to a company press release, and will  celebrate by donating 20 percent of its grand…

Taco John's promotion is music to millenials' ears

August 17, 2016

Taco John's announced today that, in conjunction with Live Nation and Mountain Dew, the chain is launching a promotion focused on live music. The new…