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Arby's signs facility maintenance contract

August 21, 2012

FM Facility Maintenance, an integrated facilities solutions including facility service, intelligent energy and construction management, was awarded a comprehensive facilities services contract by Arby's Restaurant Group Inc.

FM Facility Maintenance will provide services initially to 200 locations before proceeding with an additional 950 corporate-owned locations across the U.S.

"Our experience with multi-site restaurant clients and complex environments makes us an ideal partner for Arby's," said Jim Reavey, FM CEO. "Our scale and reach, our technology solutions, and network of elite service providers allow us to deliver top quality service while achieving unmatched operational and cost efficiencies. We're ideally suited to support a client like Arby's and look forward to a long-term partnership."

Under the new agreement, FM Facility Maintenance will be responsible for Arby's 24/7/365 ServiceCare Center; service provider management and selection; management of reactive issues; scheduled/preventative maintenance; project management services; and invoice auditing/payment. Services include HVAC, kitchen equipment, electrical, fire protection systems, landscaping and plumbing, to name a few. In addition, FM Facility Maintenance will manage repair and maintenance-related capital projects.

"Using the comprehensive services of FM Facility Maintenance we can achieve consistent quality service as well as the operations and cost efficiencies we are looking for," says Scott Boatwright, senior vice president of Arby's Operations Service Group. "The day-to-day challenges of managing repair and maintenance needs will be removed from our restaurants, and we'll have greater control and visibility into our service records. FM Facility Maintenance offered the most robust solution to meet our needs so that we can focus on our customers."

FM Facility Maintenance was also recently contracted by a major Burger King franchisee.

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